The Planning Bee Reviews 

540
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional professionalism and friendliness of the personnel, noting that consultations are conducted with great care and attention to detail. Clients appreciate how staff members patiently answer all questions without rushing, making them feel completely comfortable and supported throughout the entire process. Some reviewers were happy with the convenient home visits that made organizing legal documents much easier for those with mobility challenges. Consumers also noted that the entire drafting process was remarkably fast and efficient, with documents produced and delivered in a timely manner.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Users describe positive interactions with service, highlighting exceptional home visits where representatives... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the friendly and professional... See more

User experience

People report positive experiences with user experience, highlighting how reviewers are made to feel... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that contacts and queries are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure... See more

Rated 5 out of 5 stars

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy... See more

Rated 5 out of 5 stars

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone... See more

Rated 5 out of 5 stars

Everything explained in my home very professionally and friendly by Chris. He allayed any concerns i had and the paperwork was dealt with very efficiently. Would not hesitate to recommend Planning B... See more


Company details

  1. Legal Services
  2. also in
  3. Estate Planning Lawyer

Written by the company

Here at The Planning Bee we ensure that the needs of you and your family are at the forefront. We aim to provide reassurance that your wishes are taken care of, both now and in the future. Our friendly, reliable team are on hand throughout the process; however big or small. We offer a wide range of life planning services including will writing, inheritance tax or assets advice, powers of attorney or appointing guardians for young children. We take the stress away from these vital decisions so that you can spend time with those you love. Peace of mind is priceless. Each of our clients has access to a local specialist Paralegal who can visit them in the comfort of their own home to discuss their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(540)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to communicate with

Very easy to communicate with. Paralegal turned up on time. They eere friendly and made everything easy to undrstand.
Everything completed in a timely manner.
Made you feel at ease.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Planning Bee are great they come to…

Planning Bee are great they come to your home.We had Tim Preston he gave us really good advice He wrote our will and did our Power of Attorney He is very knowledgeable l would recommend him and Planning Bee to anyone

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Trust wills & Power of Attorney

Cannot praise this company highly enough. From our home visit meeting Nick Sudbury & sorting our wills & Power of Attorney exactly how we wanted we are more than happy. Everything was then done by post & was highlighted exactly where ourselves,family members & witnesses were to sign which helped tremendously. It has certainly given us both peace of mind.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

A caring and efficient service for…

A caring and efficient service for getting our wills sorted. Nothing was too much trouble. Everyone was friendly and very helpful. I would highly recommend this service. Thank you.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Each person I dealt with during each…

Each person I dealt with during each stage of the process was friendly and professional. I felt safe dealing with this company, I used them a few years ago for pension advice, and believe them to be reliable and trustworthy.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Will amendment

I recently had to make an amendment to my will originally made through Planning Bee, who were excellent. It was very straightforward and there was no charge for this which I found amazing. 👏 Very understanding and friendly. Would recommend 100%

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Prompt, professional and informative. We were kept informed and supported all the way.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Review of £59 will service

I first spoke to Janis Glide who was most helpful and pleasant, who arranged for Sharon Stephenson, a Paralegal to visit me, to update my will.
Sharon was so knowledgeable, thorough, and clear in her explanations. She gave me helpful explanations about other legal protections that I am seriously considering ( there was no pressure)
I am most impressed by this group.

11 May 2026
Unprompted review

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