theprintspace Reviews 

12,150
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 435 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of prints, highlighting accurate color reproduction and a superb range of paper options. Many commend the professional and dedicated service, alongside a straightforward ordering process. Reviewers frequently appreciate the fast delivery and secure packaging, ensuring products arrive in perfect condition. However, some customers also noted occasional print errors, such as prints appearing too dark or illustrations being unexpectedly cropped. A few other people experienced delivery issues, including delays, incorrect collection notifications, or orders not arriving as initially expected.

What people talk about most

Quality

Users consistently express high satisfaction with the quality of prints, often describing them as excellent,... See more

Product

Reviewers mention positive feedback about product quality, with many consistently praising the excellent and... See more

Service

Consumers find service to be positive, with many reviewers describing it as quick, professional, and of high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A realy wonderful service ! After trying different other printing services I am so pleased finding Theprintspace. I sell art prints so quality , the way how the print is packed and shipped is for... See more

Company replied

Rated 5 out of 5 stars

I’m currently vetting a new print resource to print my artwork as limited-edition prints. Other printers fall short. I ordered two gilcée prints to test two of the papers ThePrintSpace offers. Followi... See more

Company replied

Rated 5 out of 5 stars

An excellent and dedicated service. My prints were all odd sizes and they were carefully printed separately by hand. They were packaged securely so that they did not get bent in transit. Also I had lo... See more

Company replied

Rated 5 out of 5 stars

I had an exhibition running in Scotland where Giclees were selling fast necessitating a number of reorders. Each time Printspace turned the orders round very speedily, accurately and of high quality.... See more

Company replied


Company details

  1. #10 of 41 best companies in Photo printing service

Written by the company

theprintspace is Europe's leading fine art and photographic printers, offering a wide selection of pro-grade C-type and Giclée papers, as well as bespoke dry mounting and hand made framing.
• Print production in London and Düsseldorf.
• 1-3 business day despatch of prints.
• Fast global shipping.
• Multi language ordering & support.
• Free cloud storage.
• Carbon neutral service.
• Used by galleries and artists worldwide.

100% Guaranteed Satisfaction

We like to keep our customers smiling, and pride ourselves on offering products of the highest standard with a service level to match. This is why we offer our customers a satisfaction guarantee on all orders. If we fail to meet your expectations, we'll offer a solution!

Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(12,150)

444 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic print business

Fantastic print business, quality amazing and the service team always really helpful

2 March 2026
theprintspace logo

Reply from theprintspace

Thank you so much for the feedback! We are thrilled that you’re happy with our print quality and that our client support team has been able to help you.

We believe professional printing should always come with a helpful, human touch. We truly value your support and can’t wait to work on your next project!

Kindly,
theprintspace

Rated 5 out of 5 stars

I've been using theprintspace for a few…

I've been using theprintspace for a few years now and they've consistently been very quick and excellent quality. This is the first time I have had a very small defect in one of their print jobs and they have quickly and effectively sorted it. Thanks.

10 March 2026
Unprompted review
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Reply from theprintspace

Thank you so much for the 5-star review, Nicholas! We truly value your continued trust in our team.

While we always strive for perfection, we know that what defines a professional partnership is how we respond when a rare defect occurs. We are so glad to hear that our team was able to quickly and effectively resolve the issue for you. Our goal is to ensure you never have to worry about the final result, knowing we always stand behind the quality of our work.

Thank you for being part of our community for all these years. We look forward to many more years of delivering excellent prints for you!

Kindly,
theprintspace

Rated 5 out of 5 stars

Met my expectations

Great service , The prints met my expectations and the delivery next day was brilliant.
Thanks very much
Over 15 years of custom and I have always been impressed.

24 February 2026
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Reply from theprintspace

Thank you so much for this wonderful review, Jon! We are absolutely delighted to hear that your latest prints arrived the very next day and met your expectations perfectly.

Reaching a 15-year milestone as a customer is incredible, and we are truly honoured to have been your chosen lab for over a decade and a half. It is our goal to ensure that the service you experienced this week is the same high standard you receive every single time you trust us with your work.

Thank you for your long-standing loyalty and for being such a vital part of theprintspace community. We look forward to the next 15 years of printing together!

Kindly,
theprintspace

Rated 1 out of 5 stars

Infuriating and confusing

As a first-time customer, this has been an incredibly frustrating and confusing experience.

I chose theprintspace because they seemed to be a professional company, printing high quality art, while promising fast global delivery. While I still haven't received my order yet, I have found those other two claims to be false.

When I placed my order, I was quoted a very high shipping rate, but I was okay with it since it was fast UPS shipping from the UK to Puerto Rico. The company knew what I was printing, and they knew were it was being shipped to, so I'm not quite sure how the delivery went so awry.

I was originally quoted that delivery would be approximately March 4. Then a few days later, I see that my art was coming from the US instead of the UK, and the delivery date was pushed to March 10.

It was also confusing to get email confirmations from different companies: Art Prints, Creative Hub, and also theprintspace.

When I emailed the support team with my questions and confusion, it was the most infuriating back-and-forth for literally no reason. The support person kept offering me the "option" to receive a partial shipping refund or not receive it. That's not how this works. You just do what's right and that's that.

I am baffled by how awful my first experience with this company has been!

6 March 2026
Unprompted review
theprintspace logo

Reply from theprintspace

Hello, thank you for sharing this feedback. I am truly sorry that your first experience with us has been so frustrating. This is certainly not the standard of service we aim to provide our artists and clients.

I have personally looked into your case and flagged this with our operations team to ensure we learn from this interaction. I will also reach out to you personally today.

We value your business and hope to have the chance to restore your confidence in us.

Kindly,

Hannah
Assistant Manager, Artist and Client Support
theprintspace

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Everything was handled very well. Smooth process, reliable service, and I’d happily use them again.

22 February 2026
theprintspace logo

Reply from theprintspace

Thank you so much for your 5-star review! We are delighted that you had such a positive experience from start to finish.

Knowing that our process felt smooth and dependable for you is the best feedback we could receive. We invest heavily in our production workflow to ensure that your experience is consistent every time you order.

It’s great to hear that you’d happily use our service again. We look forward to seeing your future work on our printers!

Kindly,
theprintspace

Rated 5 out of 5 stars

Perfect

Perfect. So pleased.

16 December 2025
theprintspace logo

Reply from theprintspace

Thank you so much for the feedback, Jess!

Kindly,
theprintspace

Rated 5 out of 5 stars

Outstanding customer service and beautiful print quality

As a complete novice ordering professional prints, I asked a lot of questions — and every response from The Print Space team was clear, helpful, patient and incredibly quick. It’s been a long time since I’ve experienced customer service of this standard, and I was genuinely impressed throughout the whole process.

Most importantly, the finished prints exceeded my expectations in both quality and presentation, and they even arrived earlier than expected. I wouldn’t hesitate to recommend The Print Space and will definitely be working with them again in the future.

20 February 2026
theprintspace logo

Reply from theprintspace

Thank you Kathryn for taking the time to leave such a detailed and kind 5-star review! We are absolutely delighted to hear that your first experience with professional printing was such a success.

We know that for those new to the process, the technical side of printing can feel like a lot to take in. Our team takes great pride in being clear, helpful, and patient, so it is wonderful to know that our support made you feel confident throughout the process. We believe that professional-standard quality should be accessible to everyone, regardless of their experience level.

We are also thrilled that the prints exceeded your expectations and arrived ahead of schedule! Thank you for your recommendation, and we very much look forward to being your partner for many more creative projects in the future.

Kindly,
theprintspace

Rated 5 out of 5 stars

Easy to order my print !

Easy to order my print on their website. When the print arrived I was so impressed with the colours and the texture that came through on the paper. Definitely ordering my next print with Print Space. Very happy.

20 February 2026
theprintspace logo

Reply from theprintspace

Thank you so much for the fantastic review, Melanie! We are thrilled to hear that our website made the ordering process simple and efficient for you.

It is especially rewarding to hear that you were impressed with the vibrancy of the colours and the specific texture of the paper. We invest heavily in our colour management systems and archival paper range to ensure that every detail is translated perfectly onto the final print.

We are already looking forward to helping you with your next print! Thank you for choosing theprintspace.

Kindly,
theprintspace

Rated 5 out of 5 stars

Brilliant service highly recommend

Brilliant service highly recommend

16 February 2026
theprintspace logo

Reply from theprintspace

Thank you so much for the brilliant 5-star review! We are thrilled to hear that you’re happy with the service and truly appreciate you taking the time to recommend us to the creative community.

We love being a part of your process and ensuring your work is delivered with the quality it deserves. We look forward to seeing what you're printing next!

Kindly,
theprintspace

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