The Private GP Group  Reviews 

330
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After seeing three different clinicians, I can honestly say that finding Dr. Shashi prasad has made such a difference to me. She takes the time to listen, never makes me feel rushed, and looks at m... See more

Company replied

Rated 5 out of 5 stars

I wish I’d found Dr. Sashi Prasad sooner. She’s highly skilled, deeply empathetic, and has an “on your team” approach. She tailored my menopause treatment to my blood work, symptoms, lifestyle and n... See more

Company replied

Rated 5 out of 5 stars

I took my son to The Private GP Group in New Malden, and I couldn’t be more impressed. After being unable to get an NHS appointment, I called them and was able to get an appointment within 2 hours. We... See more

Company replied

Rated 5 out of 5 stars

I have been a member of this group practice for 11 years now. I cannot recommend it enough. From the booking process, to the appointment and follow-up care, everything is smooth and easy. Most importa... See more

Company replied

Company details

  1. General Practitioner

Written by the company

Accessible and affordable healthcare across South London and Surrey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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4.9

All reviews

(330)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Finally, a joy to see a doctor who cares

What a joy to book an appointment easily and being looked at by the doctor on time. Dr Sheikh was kind, listened, professional and knowledgeable. Never felt rushed with time spent together. Explained and put in writing on how to take medication. It's heartening to have a genuinely caring doctor.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

I was advised to book a private…

I was advised to book a private appointment to consider ozempic as I am a diabetic and would like to take better control of it. The GP was lovely but did not understand ozempic. She advised me to get a blood test after reading on line that this was advisable. While I was waiting for the phlebotomist and about to hand over another £100, the Gp called me back and explained she had asked another colleague about ozempic and this colleague explained I was not suitable and would need a private referral to another specialist. I explained how this was unnecessary as I understood the reason for a referral but my understanding of my diabetes would not improve the outcome. The GP explained she hadn’t really thought the whole thing through or had experience or knowledge of ozempic. I am a nurse and feel I wasted £95 on a consultation with someone who knew less than me about what I was asking and eventually solved or resolved nothing.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

High recommendation

I was seen extremely quickly. Dr Javani . He gave me a complete examination and came to a quick answer with my diagnosis. He has a very calm professional manner which puts you at ease.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

A caring doctor…

Dr Sheikh was very professional and knowledgeable but also very kind and reassuring. She was very generous with her time so I never felt rushed. A very good and genuinely caring doctor.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent care and advice

My appointment was easy to set up, on time, and then most of all, caring. I felt Dr. Harris was immediately clear on my situation, and put himself in my shoes - I felt he was looking out for the best for me.
Care, advice and excellent support.
I cannot ask for more than that - an excellent medical practice!

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

So simple to book, lots of availability. Reasonably priced. The appointment started exactly on time. The doctor was thorough, pleasant and relaxed instilling complete confidence. Top notch

2 October 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Hi David, thank you for your kind review! - Emma

Rated 5 out of 5 stars

Easy to see Dr Harris at short notice

Easy to see Dr Harris at short notice. He is very knowledgeable, very helpful and understanding.

On the visits I have made he has always resolved and problems that I have had.

27 September 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Hi Mike, thank you for your kind review! - Emma

Rated 5 out of 5 stars

Top service

25 September 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Hi Paul, thank you for your review! - Emma

Rated 5 out of 5 stars

Dr. Harris was understanding and obliging

Dr. Harris was understanding and obliging as ever. I have known him since 1997 and have always benefited from his experience and wholistic approach. This consultation was entirely satisfactory.

24 September 2024
Unprompted review
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Reply from The Private GP Group

Hi IGK, thank you for your kind review! - Emma

Rated 5 out of 5 stars

Menopause needs - a great place to get help

Whenever I have gone private for medical care, I always feel like I am a person, not an intrusion. Speaking with Dr Shashi Prasad, was no exception. She was helpful, listened to me and my history, gave me advice regarding the bio-identical pessaries I need for menopause symptoms. She didn’t have me book in for tests I don’t need, but assessed my own situation and was very helpful. I love too, how although I am very stable, but having just had my first appointment with her, she does want a follow up appointment in 6 months. I was recommended to her by a professional health worker, and I was not disappointed.

12 September 2024
Unprompted review
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Reply from The Private GP Group

Hi Susanne, thank you for your kind review! - Emma

Rated 5 out of 5 stars

As usual Dr V gave me a very warm…

As usual Dr V gave me a very warm welcome. He diagnosed my problem and printed off the information on the condition for me to digest at home. I can never fault this surgery. Thank you again.

12 September 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Hi Jane, thank you for your kind review! - Emma

Rated 5 out of 5 stars

The doctor was super friendly and…

The doctor was very friendly and knowledgeable. Through a proper examination, he determined that my baby had a sore throat. We had already visited a GP and a hospital(3times), where they insisted it was just a viral fever, despite the baby's fever persisting for more than seven nights.

However, the receptionist was somewhat aggressive when we arrived a bit late (as anyone with a baby would understand). When I asked how long we would have to wait, she became defensive. I mention this here because a friendlier approach with patients might be beneficial.

6 September 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Hi Ally, thank you for taking the time to leave us a review. We are sorry to hear that your experience with our reception wasn't up to our usual standard. If you would like to discuss this further, please get in contact with us via email reception@theprivategpgroup.co.uk - Emma

Rated 5 out of 5 stars

Attentive, caring excellent care

Highly recommend the Drs at Groves private GP group for their kind, caring and efficient care. Our family have had the privilege of being patients of Dr Harris and his colleagues for more than 20 years and we have only good things to report.

5 September 2024
Unprompted review

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