The Property Buying Company Reviews 

2,682
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being exceptionally helpful, professional, and easy to talk to when discussing property sales. People also appreciate the quick response times and clear, honest explanations provided throughout every step of the transaction. Some reviewers were not happy with unexpected price reductions and lower offers made right before completion. Others mentioned experiencing slow communication, unresponsiveness, or frustrating delays during the final stages of selling their homes. A few individuals felt that these practices caused unnecessary stress and financial difficulties during an already complicated process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Customers had positive experiences with service, often highlighting the simplicity of the system, swift... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Response time

Users describe positive interactions with response time, frequently highlighting immediate answers to queries... See more

Price

Clients share ambiguous opinions on price, as some reviewers report receiving fair offers or amounts higher... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property management company
  2. also in
  3. Estate Agent
  4. Property Investment
  5. Property valuer

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(2,682)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

However bad your situation, they will make it worse!

Update: After writing this review we have received multiple phone calls and were offered a monetary voucher of our choosing to take this review down, this seems like standard practice and goes some way to explaining why such a poor company has such a good review rating.

If you ever think, wow this really is the worst case scenario, it's worth taking a risk on this company, don't! However bad your situation they will make it worse. We tried selling through their investor route and direct to them and honestly sales people just flat out lie and make false promises. You agree and then whoever you end up with is so surprised by what you've been told but, what a shame it's not their department they can't help. I can say with complete certainty the most likely outcome is months wasted, a property which is harder to sell and you end up in a situation worse than you started. This simply is not an option and I would encourage anyone to completely disregard it. You might think oh it's a low offer but, worth it- it isn't and you won't end up getting even close to the money they offer in even close to the timeframe. I read some of these reviews before and thought, we are really out of options so lets at least try...don't make my mistake.

Nope! This is definitely for you, you dealt predominantly with my husband through your 'investor route' and we also dealt with the other company and had much the same experience! I'm sure this is not a surprise as we and I am sure many others have had this conversation with you many times.

21 September 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Hi Hope,

We believe this may have been left in error; we have no record of your contract details in our system, although we did have an enquiry that you chose not to proceed with.

We noticed that you left the very same review shortly after for a competitor; was this intended for them?

Please let us know.

Best wishes,
TPBC

Rated 5 out of 5 stars

Great advice

Didn't use the service in the end as the property sold via an estate agent in their last last weeks of contract, but the advice we received from Yash was honest and very helpful.

24 August 2026
Unprompted review
Rated 3 out of 5 stars

Too early

Quick professional response, obviously satisfaction dependent on the value offered so too early to rate really.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

I was pleasantly surprised

I was pleasantly surprised by the simplicity of the system and the swift, open, frank professional approach to the matter and the following fair, fully described offer. Yash was a pleasure to deal with at all times

8 September 2026
Unprompted review
Rated 5 out of 5 stars

I was contacted by Grant Bishop…

I was contacted by Grant Bishop following my initial enquiry. Grant was professional, yet friendly and approachable. He was very knowledgeable about selling your property this way.
I was made an offer which l am currently considering

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Correction !!!

My wife Mary posted an earlier review when TPBC withdrew from a purchase at the 11th hour, citing reasons that they had known about for some time, having already reduced their offer by £37k (16%) about 6 weeks earlier for the same reasons. They did offer an alternative buyer but with a further £9k reduction (4%). We initially rejected that offer and soon found a local buyer who offered £12k more.

Three weeks later the local buyer withdrew for reasons unconnected to the property so we went back to TPBC.

They agreed very quickly to honour their most recent offer and promised to complete within a week. This they managed to do thanks to a concerted effort from all their team and two switched on firms of solicitors. Special mention must go to Justine and the CEO Karl for making sure this happened.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy 🌟

Very quick response. Spoke to a gentleman named grant who was really helpful and very easy to talk too in regards my late mums property. Highly recommend

24 August 2026
Rated 1 out of 5 stars

I felt I was being scammed

This company offered to buy my flat for cash but tried to entice me into signing me into a one-sided property sales contract that contravened the Law Society Standard conditions. Wasted my time.

11 August 2026
Rated 5 out of 5 stars

Very professional with the offer he…

Very professional with the offer he made did not harass or bombard me just a couple of kertesey calls I would recommend using these again

13 August 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Thanks, Denis. We don't take the hard sales approach - it needs to work for both parties, after all.

We really appreciate the review!

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop

My enquiry was managed by Grant Bishop
He was outstanding! He was very professional but still
Had a really friendly personable attitude he didn’t try to
SELL to me he was not pushy like some of these companies can be ! He Listened well to my Requirements and followed up With me
I can’t Recommend his service highly enough!
And I would definitely recommend the Company to others
Victoria Graddon

7 August 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

It's great to hear that Grant is doing such a fantastic job and, by all accounts, listening to our guidelines and approach.

We love that he has made such a good impression that you'd recommend us - thanks so much, Victoria!

Rated 4 out of 5 stars

Very professional and direct

Very professional and direct ; they couldn’t offer me the numbers that I wanted , but were very kind and professional about it .

6 August 2026
The Property Buying Company logo

Reply from The Property Buying Company

Ah, I'm sorry to hear we couldn't quite get to the figures you are after, but we'd much rather be upfront and honest about it from the get-go than string you along and have to adjust the price later on.

Thank you for the feedback regardless; it means a lot that you still reviewed us despite not going ahead.

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