The Property Buying Company Reviews 

2,682
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being exceptionally helpful, professional, and easy to talk to when discussing property sales. People also appreciate the quick response times and clear, honest explanations provided throughout every step of the transaction. Some reviewers were not happy with unexpected price reductions and lower offers made right before completion. Others mentioned experiencing slow communication, unresponsiveness, or frustrating delays during the final stages of selling their homes. A few individuals felt that these practices caused unnecessary stress and financial difficulties during an already complicated process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Customers had positive experiences with service, often highlighting the simplicity of the system, swift... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Response time

Users describe positive interactions with response time, frequently highlighting immediate answers to queries... See more

Price

Clients share ambiguous opinions on price, as some reviewers report receiving fair offers or amounts higher... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property management company
  2. also in
  3. Estate Agent
  4. Property Investment
  5. Property valuer

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(2,682)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I contacted The Property Buying Company…

I contacted The Property Buying Company to explore a fast‑sale option, and my experience dealing with Yash was genuinely positive. Communication was clear, professional and always prompt, which made the whole process very straightforward.
Although I ultimately sold through a different route, Yash was consistently helpful, transparent about figures, and easy to deal with throughout. Based on my experience, I wouldn’t hesitate to speak to him again in future if I needed a quick, no‑nonsense sale option.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend

Very helpful. Answered all my questions and made the process easy to understand. Very professional and polite. Responds quickly. Although we did not need to use their service this time I would definitely contact them again in the future. I felt they are trustworthy and would definitely recommend.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional

I was just doing some research looking at my options and although not the best option for me at this time, Senior Property Consultant Yash Nik was really helpful, pleasant and engaging.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was much easier than…

The whole process was much easier than I expected. After submitting my postcode, I received a call the same day. The offer was clear from the beginning with no surprises, which made things far less stressful. All legal costs were covered.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Rip off company.

10 March 2026
The Property Buying Company logo

Reply from The Property Buying Company

Hi James,

We're sorry that the offer discussed wasn't what you were looking for. That being said, we don't think it's fair to describe the service as "rip off".

When you spoke to us, you indicated that you wanted £190k for your property. We can see that you subsequently marketed it lower at £185k, and its now sold subject to contract. (Congratulations!)

We're a cash house buying company, and as we made very clear we are unable to provide the full market value for a property. Our service is for sellers who prioritise speed and certainty over receiving the full value. Our offer reflects the costs and risks we undertake as the buyer.

In your particular situation in particular, and everytime we speak to a customer, we always try and get our figures right from the outset rather than setting and agreeing an unrealistic price just to secure you, and have to renegotiate later.

In this scenario, our valuation didn't quite line up. The price you wanted just meant that our service simply wasn't the right option for you.

No hard feelings, though, and we're glad that you managed to sell, and hope that everything goes well as the sale progresses.

Best wishes,
TPBC

Rated 1 out of 5 stars

Do not ever trust this company he…

Do not ever trust this company he totally dun me over. We agreed the price and both signed contact. Just before we was ready to move he contact us and said he cant off the price and would have to drop it by £18.000 . What a Total joke when we had signed and agreed. DO NOT USE THEM PLEASE REPORT THEM TO #tradingstandards

13 March 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Hi Mark,

We’re sorry that you were unhappy with the outcome, but having reviewed what happened, we do feel it's important to add some context.

Once the purchase was agreed, we carried out our further checks to make sure we could proceed at the agreed figure. Unfortunately, those checks showed that we weren't able to make the purchase work at that price, and we contacted you within approximately a week to let you know.

We appreciate this is disappointing but we communicated our position as soon as we could, rather than dragging the sale along.

We can also see now that the property sold on the open market for around £210,000, and given the figure we had originally discussed, we believe our position of having to change the price upon the findings was consistent with the level at which a cash purchase would realistically have needed to be.

We're sorry that ultimately it didn't work out, but we don't believe the circumstances support the comments within the review.

We wish you all the best,
TPBC

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