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The Ramp Factory Reviews 

377
•
TrustScore 5 out of 5

4.9

Mobility equipment supplier
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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the sturdy, high quality products and mention that navigating the website and placing online orders is exceptionally straightforward, simple, and hassle free. People deeply appreciate the remarkably fast shipping times, noting that items always arrive promptly and fit their specific mobility and accessibility needs perfectly well. However, some people mentioned that delivery services could occasionally experience unexpected logistical delays, unfortunate communication gaps, or persistent tracking issues. A few consumers encountered frustrating wait times when their packages remained stuck at dispatch depots or faced significant transit hurdles.

What people talk about most

Product

People report high satisfaction with the products, highlighting their sturdy, robust, and well-made design... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising exceptionally fast arrival... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the durable, robust, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Service

Clients share positive opinions on service, frequently praising the prompt delivery, helpful advice, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really great product: well made and stable. Delivery was very quick. It would be even better if there was a means of simply attaching multiple ramps together side-by-side but without stopping them s... See more

Rated 5 out of 5 stars

Needed a ramp for outdoor cold storage unit, was quoted ridiculous prices, found some on The ramp factory for a fraction of the price wasn't expecting much for the price but was amazed when they arr... See more

Company replied

Rated 5 out of 5 stars

Firstly finding this product which will provide easier access for our clients here in our supported living facility. Secondly the speed at which the product was delivered to Northern Ireland, better t... See more

Company replied

Rated 5 out of 5 stars

The dimensions and descriptions of the ramps were accurate. Delivery was quick. The heavy duty rubber ramps are stable and require no fixing. UPVC doors can be a challenge when using a walker but the... See more

Company replied

Company details

  1. #13 of 71 best companies in Mobility equipment supplier

About The Ramp Factory

Written by the company

The UKs Favourite Ramp Supplier

  • Huge range of quality products
  • We won't be beaten on price
  • Next Day Delivery Available
  • Free and fast UK Mainland delivery
  • No quibble 60 days returns
  • Our ranges include car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

377 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(377)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Product great

Product great, delivered quiuckly

8 April 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Good well made ramp

Good well made ramp, arrived quick, easy to cut to my size as expected.

5 April 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Ramp sounds solid and fit for the…

Ramp sounds solid and fit for the purpose. Worthy product and very quick delivery too 😀

22 March 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

The extra wide motorcycle ramp is…

The extra wide motorcycle ramp is vastly superior to my original. Super strong & sturdy and the extra width makes unloading easy.

16 March 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

The ramps for our back patio door in…

The ramps for our back patio door in our new property are just the job. With mobility and sight problems these were essential and work really well.

23 March 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 4 out of 5 stars

The website described the ramp very…

The website described the ramp very well, with clear guidance as to the gradient/length considerations. The ramp does the job very well. Ramp delivered in a couple of days. The cardboard packaging was extensively torn although the ramp itself wasn’t damaged. So, overall 4 stars.

17 March 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Going above and beyond

I needed my order quickly and didn’t realise I would have to wait 4 weeks for it to arrive as it was out of stock. They were so helpful and were able to get an alternative ramp to me the next day. No having to cancel previous order and reorder another. I was so grateful. Thank-you so much.

23 February 2026
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Reply from The Ramp Factory

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

quick service

quick service. very polite delivery person

23 February 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Very efficient service

Very efficient service.
Even though I made a mistake on ordering, your company were happy to change the order without hesitation.
Very good company to deal with

2 March 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Good quality

Easy to use website.
Whole process was easy to follow.
Company kept me updated on progress.
Quick delivery.
Good quality product.
Only downside quite expensive

24 February 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 4 out of 5 stars

All satisfactory

All satisfactory, just trying to get the dog used to using the ramp to get in and out of the car.
The ramp is good and strong, fit for purpose but I am finding it a bit heavy for handling - i need to get used to it too.

26 February 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 4 out of 5 stars

Valuable service

Yet to use ramp in anger. Our OT & Physio gave a very unofficial thumbs up, to a ramp which may not comply with the overly stiff H & S regs (1 in 12 slope)
Trying to lift my wife and chair down a 6 inch drop, with a fractured spine (me) or a steep slope, a struggle, but far less of one. Keep up the good work

3 March 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it! I hope you are able to get to use the ramp at some point to assist your situation.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Fast Delivery.Excellent product.

Fast Delivery.Excellent product (rubber threshold ramps) with good height options.

24 February 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it! I hope you are able to get to use the ramp at some point to assist your situation.

Kind regards
The Ramp Factory

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