Thérapie Fertility Reviews 67

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, professionalism, and supportive approach throughout their journey. Many highlight the personalized attention and the ease of communication, noting that appointments often run on time and the overall user experience is smooth and stress-free. People frequently mention feeling valued and understood, with the team going above and beyond to provide guidance and reassurance. However, some people were dissatisfied with the service, describing a lack of empathy during procedures and feeling that their specific requests, such as the use of the ICSI method for egg fertilization, were not adequately addressed. These reviewers also mentioned feeling left in the dark with insufficient explanations and a general sense of being treated impersonally.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Users describe positive interactions with service, highlighting the excellent care, advice, and relationships... See more

User experience

Clients share positive opinions on user experience. Many customers felt comfortable and informed throughout... See more

Customer service

Customers had positive experiences with customer service. Many reviewers felt valued and cared for, with... See more

Based on these reviews

Rated 5 out of 5 stars

From our first consultation in July, Thérapie Fertility Clinic made us feel valued and cared for. As first-time patients we were nervous but we never once felt like we were just another number or th... See more

Company replied

Rated 5 out of 5 stars

I was really hesitant about staring my fertility journey, but as soon as I had my consultation with Emily, I knew I had made the right choice. The staff were amazing from start to finish, but the majo... See more

Company replied

Rated 5 out of 5 stars

Our experience with Therapie in Dundalk and Carrickmines was unbelievable. From our 1st appointment with Amy in Dundalk we felt welcomed and understood. Everyone we met in Therapie through our jou... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Therapie enough. Myself and my husband were made feel at ease every step of the way on our fertility journey by every staff member we encountered, particularly Amy at the Dundalk sate... See more

Company replied


Company details

  1. Fertility clinic

Written by the company

We are the most accessible fertility clinic in Ireland. We place great importance on providing exceptional care at affordable prices to every patient that comes through our doors. Thérapie Fertility Clinic boasts a team of Ireland’s top Fertility experts, led by the brilliant Dr. John Kennedy. Our team is dedicated to helping intended parents to build their families. It’s because of our expertise and experience that we can assure you that every patient journey is given personalised care and attention as we bring you through one of the most important journeys of your life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Rated 1 out of 5 stars

disappointing egg retrieval process…

disappointing egg retrieval process because of the doctor, he looks like he doesnt like his job at all. never recommend to anyone

13 February 2026
Unprompted review
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Reply from Thérapie Fertility

Hi Merve,

Thank you for your feedback. We’re really sorry to hear that you feel disappointed with your experience, as this is never what we want for anyone in our care.

We have reached out to you directly to better understand your concerns and to see how we can help resolve things. Our team always aims to provide the highest standard of care and support, and we’re sorry if you feel we fell short on this occasion.

We would genuinely welcome the opportunity to speak with you and talk through your experience in more detail. Please feel free to respond to our previous messages or contact us at a time that suits you.

Kind regards,
The Thérapie Fertility Team

Rated 5 out of 5 stars

Currently 13 weeks pregnant from our…

Currently 13 weeks pregnant from our first embryo transfer. We are a same sex couple and we did reciprocal IVF. Would definitely recommend to anyone who is struggling with fertility. From our first consultation with Amy in Dundalk to every appointment after we felt so comfortable and informed in every test/procedure that was performed. Dr Megat did our transfer and he was the kindest man. Explained everything he was doing and answered every question we had. The portal was so handy and easy to get a response from a doctor or nurse whenever you were unsure of anything. Would highly recommend.

16 January 2026
Unprompted review
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Reply from Thérapie Fertility

Hello Ciara and Sophie. We are absolutely thrilled to hear your news and so glad that we could support you on this journey. Look forward to welcoming you back when baby arrives! The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

Great experience

Cannot recommend Therapie enough. Myself and my husband were made feel at ease every step of the way on our fertility journey by every staff member we encountered, particularly Amy at the Dundalk satellite clinic. We now have our beautiful twin boys thanks to them.

11 July 2025
Unprompted review
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Reply from Thérapie Fertility

Thank you so much for leaving this gorgeous feedback! Huge congratulations to you both💜

Rated 5 out of 5 stars

Would highly recommend

I was really hesitant about staring my fertility journey, but as soon as I had my consultation with Emily, I knew I had made the right choice. The staff were amazing from start to finish, but the majority of my appointments were with Emily and she was nothing but amazing. She was kind and considerate, and I could tell she wants the best for her patients. The support she gave made the whole process manageable, and I will be forever grateful for everything she did for us.

6 March 2026
Unprompted review
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Reply from Thérapie Fertility

Hello Christine. Thank you so much for your lovely feedback. 💜

Rated 1 out of 5 stars

Pay the extra €200 it’s worth it to avoid Therapie

Pay the extra €200 it’s worth it.
To begin communication was appalling. Left very much in the dark and nothing explained properly. Friends of mine paid €200 more at more established clinics and got better results and care.
On the day. It was like a conveyer belt. Went got my egg retrieval. Doctor blew my vein which look can happen. But I went in around 9 ish and by 10 I was woken up and demanded to get dressed by a midwife. I had to hold onto the wall to dress myself and tried to go to the toilet and was falling around the place. Had to beg the nurse to help me to toilet. Got cup of tea given to me while I was still asleep with a biscuit. To say it lacked empathy was an understatement. I was out the door at 10:30 after an anaesthetic!! Only rem this in flashbacks. Complained to John Kennedy and was very much gaslit into believing it was a great service and did I want to go again at my own expenditure! Today I went to get a different procedure done in another clinic and completely different treatment!! Lesson pay the extra €200 irs worth it 🥰

25 September 2025
Unprompted review
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Reply from Thérapie Fertility

Hi Elaine,

Thank you for your feedback. We are truly sorry to read that you felt disappointed with your experience.

Patient care, safety and communication are extremely important to us, so it is concerning to hear that you felt unsupported.

We would like to clarify that in our clinic, we provide sedation for egg retrieval procedure. We do not use general anaesthetic. Patients are monitored carefully throughout and in recovery until they meet our clinical discharge criteria. We also do not routinely provide tea while a patient is still sedated, as patient safety during recovery is our priority.

Your feedback matters greatly to us. We take all concerns seriously and are always reviewing our processes to ensure the highest standard of care and compassion.

We would genuinely welcome the opportunity to speak with you directly to better understand your experience and address your concerns. Please contact the clinic at your convenience, either via your portal, by email or on the phone so we can discuss this further, should you want to do so.
Thank you again for taking the time to share your feedback.

The Thérapie Fertility Team

Rated 5 out of 5 stars

5 star experience

I cannot recommend this team enough. After a failed NHS round, I was so impressed when I met with Emily at the Belfast satellite clinic and I knew this was the clinic that was going to help me. Age and a low AMH were against me. Despite this, my first cycle and first transfer was a success and I’m now sat here cuddling my beautiful baby as a result. Thank you to Emily, Dr Kennedy and the world class embryology team for helping me on my journey to motherhood.

1 March 2025
Unprompted review
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Reply from Thérapie Fertility

Hello Elaine. Thank you so much for taking the time to leave this wonderful feedback. A huge congratulations from all of us💜

Rated 5 out of 5 stars

Thérapie fertility are the best clinic

Thérapie fertility are the best clinic. Every nurse consultant and midwife I have been in contact with and been nothing but exceptional. They have made the whole process so smooth and stress free. Portal is a great way to contact the clinic and can ask them anything and everything

10 October 2025
Unprompted review
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Reply from Thérapie Fertility

Thank you so much for your lovely review. It's been our pleasure to help you in your fertility journey. The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

Amazing experience

Thérapie fertility has been amazing so far, they have treated my husband and I so great!
We are having such a great experience, we are very hopeful that it will continue.
Big thank you to Emily in the Belfast clinic, she is amazing at what she does!

30 August 2025
Unprompted review
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Reply from Thérapie Fertility

Thanks so much for leaving this feedback Jasmine. Emily is fantastic, you are in great hands. Good luck with the rest of the journey. The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

We could not tank therapy fertility…

We could not tank therapy fertility enough for everything the done to help us have or beautiful baby boy which was born on the 19/01/26 after a very long journey with other clinics we ar for ever grateful we choose therapy fertility ❤️Ken not thank them all anuff ❤️

19 January 2026
Unprompted review
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Reply from Thérapie Fertility

Hi Mary, we are so happy to have helped. Massive congratulations on the birth of your son. The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

From our first consultation in July

From our first consultation in July, Thérapie Fertility Clinic made us feel valued and cared for. As first-time patients we were nervous but we never once felt like we were just another number or there for money.

Everything was explained clearly step by step the process was affordable and the team were amazing. We are now 24 weeks pregnant and will always be grateful for the care and support we received.

8 August 2025
Unprompted review
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Reply from Thérapie Fertility

Hello Kirsten. Thank you for leaving your feedback and the biggest congratulations from all the team here on your pregnancy! Hope to welcome you back when baby arrives. The Thérapie Fertility Team

Rated 5 out of 5 stars

Therapie Fertility Belfast - Amazing

We are so thankful for the time, care and treatment we have had with Therapie Clinic. Emily in the Belfast site is amazing. She is so friendly, understanding and reassuring. Our appointments were always at suitable times and the Clinic is handy to get too. Appointments always run on time also. Emily always takes time to check in on how things are going and answer any questions.

8 December 2025
Unprompted review
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Reply from Thérapie Fertility

Hello Fiona. Thanks so much for taking the time to leave your feedback! The Thérapie Fertility Team

Rated 5 out of 5 stars

Mine and my husbands experience at…

Mine and my husbands experience at Thérapie in carrickmines was absolutely outstanding we travelled from London to dublin to have our treatment we were lucky enough our first fresh transfer worked we are currently 10 weeks pregnant. We cannot thank Thérapie enough they have made our dream come true and we will never forget them they made us feel like family on every visit. They were very open with pricing and what treatment we would need at our first consultation their were no hidden costs so we knew exactly how much we needed. They also recommended hotels for us to stay at when we were there having treatment which was very helpful nothing was to much trouble for them. If we needed letters for work or anything like that we had it emailed to us within an hr we never kept waiting and they would always check in with us. Honestly from the bottom of our hearts thank you so much for making this happen for me and my husband and hopefully we will be back for a sibling round in a few years. Stacey & James xx

12 November 2025
Unprompted review
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Reply from Thérapie Fertility

Hello Stacey, thank you so much for taking the time to leave your feedback. A huge congratulations from all of us and thank you for trusting us to be a part of your fertility journey. The Thérapie Fertility Team💜

Rated 5 out of 5 stars

Couldn't recommend more highly!

From the initial consultation where we were given all the information we hadn't even thought of , through all the testing and then procedures, we couldn't recommend thérapie enough. Always so pleasant and reassuring. we owe a lot to them!

15 December 2025
Unprompted review
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Reply from Thérapie Fertility

Thank you so much for taking the time to leave your feedback💜

Rated 5 out of 5 stars

Thanks to Therapie Fertility

My husband and I did IVF in March 2025
And we had a bouncy baby boy in November 2025
This team was so professional and highly welcoming
They explained the entire process to us and took us through the process well
We are so happy to have our little boy with us now and he’s very healthy
We would like to mention Nurse Lisa of Galway clinic too, she was so professional and very nice to us! She encouraged us so much and we are grateful for all the times she encouraged us! Thank you Team Thérapie Fertility! Love you all, from us with love

4 March 2025
Unprompted review
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Reply from Thérapie Fertility

Hello Alice. A huge congratulations from all of the team here on the birth of your son. We will be sure to pass on your thanks to Lisa. The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

From the first day we attended Therapie…

From the first day we attended Therapie and met John we’ve had nothing but a positive experience. John was very realistic with figures and didn’t want to get our hopes up as things were not looking in our favour. Thankfully, less than a year later and we have our newborn baby with us. All of the team at Therapie were so helpful and we were never waiting long for a response on the portal. There is literally nothing we could fault whatsoever. We have the whole team at Therapie to thank for our little miracle baby. We never knew of anyone that attended Therapie and we literally went off reviews. We were researching lots of different clinics but it was always Therapie that attracted us most, mainly because of the reviews. There is a reason Therapie has such high reviews. Their standard of care is next to none. We actually enjoyed our appointments going to Therapie because thankfully they were all very positive. We’re looking forward to returning in the near future to please god have some more babies. Thank you all again so much, John and all of the staff.

30 December 2024
Unprompted review
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Reply from Thérapie Fertility

Hello Aoife.

Thank you so much for this wonderful feedback. Huge congratulations to you both, and we look forward to seeing you again in the future!

The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

Our experience with Therapie in Dundalk…

Our experience with Therapie in Dundalk and Carrickmines was unbelievable.
From our 1st appointment with Amy in Dundalk we felt welcomed and understood. Everyone we met in Therapie through our journey was 5star
I cannot recommend this clinic enough.
If your worried or anxious about starting your fertility journey. Therapie is for you. They care. All round amazing experience and if I could id give them 100 stars 🌟 and some extra for Amy in Dundalk.

25 November 2025
Unprompted review
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Reply from Thérapie Fertility

Thank you so much for this beautiful feedback Orla, we are so glad we could help! The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

⭐⭐⭐⭐ Fertility Clinic Review

⭐⭐⭐⭐ Fertility Clinic Review

I had an amazing experience at the Dundalk and Carrickmines clinic. Amy, the nurse, was incredible — kind, patient, and always reassuring. The whole team made me feel truly supported and cared for throughout my journey. I’m so grateful and would recommend this clinic wholeheartedly.

25 November 2025
Unprompted review
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Reply from Thérapie Fertility

Hi Sinead. Thank you so much for taking the time to leave your feedback. Amy will be particularly happy to read this. The Thérapie Fertility Team 💜

Rated 5 out of 5 stars

From the very 1st appointment we knew…

From the very 1st appointment we knew we had made the right decision.we were so well informed of what our journey to having a baby would be and that nothing was sugar coated .just straight up facts which is what I wanted...our first try was put at ease as I was guided and informed of what to do and when.unfortunately my egg retrieval although got 6 eggs none fertilised.a heavy blow but done with exceptional care from team.i decided to do one more round and on 2nd go a different approach was taken and on egg retrieval we got 1 egg.we were worried but was put at ease that one is all anyone needed.and low and behold it was.lisa in Galway delivered the good news 4 weeks later along with bloods .we were over the moon but still long road ahead..the clinic referred me to my local EPU clinic and at 8 weeks I was taken in and given exceptional care until I delivered a healthy baby girl Bella at 37+2 weeks.without therapie fertility clinic our little family would not be complete.we will be forever grateful to all the team in Dublin and Lisa in Galway.it was a very easy experience with therapie but a well informed one where nothing was sugar coated.just straight talking facts which we loved .so from my little family thank you all you are truly one in a million.for anyone looking for help don't think twice give these guys a call it will be the best decision you will ever make xx

5 March 2025
Unprompted review
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Reply from Thérapie Fertility

Hi Claire. Thank you so much for your beautiful feedback. You were in the best of hands with Lisa and we will pass on your thanks to her! Hope to welcome you all back in the future. The Thérapie Fertility Team 💜

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