Theredlioncasino Reviews 

106
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

There's no option to set deposit limits or time out. There is no chat option available just to email which they never respond to. I've emailed numerous times and had no response ever. I've requested t... See more

Rated 1 out of 5 stars

Appalling. Tried to get verified so I could withdraw my winnings. Nothing has happened. Yes, it's my own fault for depositing funds. They also take extra money when you deposit and every transaction... See more

Rated 1 out of 5 stars

Rule 1:13 states the 52 countries that are excluded from playing at this site UK and USA are excluded, however they will allow you to deposit from the excluded countries but they will confiscate any w... See more

Rated 1 out of 5 stars

Made a considerable deposit. Satisfied all identification purposes. Won almost 2000, to then be told that this was all bonus winnings and could not be withdrawn. They are a scam outfit. The winnings... See more

1.2

Bad

TrustScore 1 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(106)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would give 5 star if they would also…

I would give 5 star if they would also have customer service. I was very scared after I read all the reviews and I saw that I was waiting more than 48 hrs for my pending withdraw to be granted, that thing costed me more than 1200 pounds. I did withdraw tough 500 and after 72 hrs my pending withdraw was accepted, than in less than 3 working days I got my money on my bank...I repeated to use the site, now I just got my second withdraw granted. Good site, they also give u the possibility for a early cash out in sport bets. Live casino and slots pretty nice . I enjoy using this site. Use it with no fear.

19 May 2021
Unprompted review
Rated 1 out of 5 stars

Not sure how casinos like this are…

Not sure how casinos like this are still able to operate. Total scam and completely not worth your money or time when trying to sort out ongoing issues. So many unauthorised transactions, they will take money from your Bank account any time or day and takes a lifetime to actually get an email back to try and resolve the issue. At best you’ll get some of the money put on your gaming account but won’t be able to withdraw. I have reported my issues now with my bank and fraud team who are investigating and have received most of my money back from my bank. I would advise anyone else who had had these issues to go straight to your fraud department and keep all emails and bank transactions as the transactions show up 9/10 times not related to the casino at all.

Report! Report! Report!

16 May 2021
Unprompted review
Rated 1 out of 5 stars

There's no option to set deposit limits…

There's no option to set deposit limits or time out. There is no chat option available just to email which they never respond to. I've emailed numerous times and had no response ever. I've requested to close my account and completely been ignored and not to mention every transaction made is to someone different this site is definitely not right!

11 May 2021
Unprompted review
Rated 1 out of 5 stars

AVOID THIS CASINO ...PLEASE AVOID

AVOID THIS CASINO ...PLEASE AVOID

I raised a withdrawal for £500 on 14th April and today its 10th May and yet they did not process the withdrawal , send 30 reminder emails , hardly reply to any mails , if they reply its just general email saying we are aware and you will get payment soon .

Can you believe it been 26 days and still user has to request , beg , etc but they do not listen and action.

I have close to £10,000 as balance and now I am definitely sure that I have lost all money for 500 they have not processed yet , 10,000 may take 10 years means I should forget the money now.

Please avoid this casino , i have played on 200 websites and can easily say this is "worst" of I have seen , un-professional people , fake , fraud , ass holes .

They do not have any address or contact number as well , hence you cannot chase them except emails which they dont respond.

******PLEASE AVOID *****THIS CASINO

10 May 2021
Unprompted review
Rated 1 out of 5 stars

I joined this casino recently the…

I joined this casino recently the promotion was in 3 stages welcome 1 2 and 3. I deposited 30 it showed my balance of 150 with given bonus money. When I had lost my original deposit of 30 my balance was showing 0.00 the bonus had disappeared I had put in the code WELCOME1. I stupidly thought I'd try again same amount 30 code Welcome2 as it was my 2nd deposit again no bonus money. I emailed them 4 times as there's no live chat but still haven't had a response.

1 May 2021
Unprompted review
Rated 1 out of 5 stars

Let’s just say the worst gambling site…

Let’s just say the worst gambling site I have ever come across AVOID it worse than the plague , I had £4000 in my account and I received an email off them basically saying I had been using a vpn which is utter bs now they have taken my deposits and of course my winnings. Absoloute disgrace of a company there has to be someone out here that can help?

Little to the fact I had deposited £2000 and that won’t be giving back to me as they say the case has closed! I don’t
Believe this for one second this could
Happen would be greatly appreciated for any help

Thanks guys

13 April 2021
Unprompted review
Rated 5 out of 5 stars

No problems here

Was expecting the worst when I played here having read the reviews however no problems whatsoever (apart from very poor communication). Deposits all made without a problem and a withdrawal of £500 in my bank within 7 days of requesting it.

12 April 2021
Unprompted review
Rated 1 out of 5 stars

Casino with no ethics or morals

I deposited 200 pounds into this casino. At first I lost and my balance went down to 65 pounds. I deposited another 200 pounds, leaving my balance at 265. I then won some money and had my balance at 2.100 pounds. I requested to take out 500 pounds (which is the highest amount you can draw out - another way of trying to get customers to spend their money while waiting to be able to withdraw it) the next day I went to my account and saw that my balance was at 265 again and sent them an email. They emailed back that I had been found using the martingale technique and 1855 pounds had been deducted. I fought my case as using random dozens on roulette isn’t the martingale technique, and asked for evidence that I had been using any techniques apart from randomly picking a dozen, but they said the decision was final and closed my account without proving anything. I then requested to get the 400 pounds I had deposited in total back. They then said that ‘all deposits are final. Once you fairly lost your deposits the casino has no obligation to issue any refunds’
At this point I had had enough of this battle with the casino, asking to even get a reply on my emails several times.
I asked to get my 265 pounds back that was left on my account as that money had never been lost as I was winning from that point. They’ve never responded to that request.
A casino without any ounce of ethics or morals. They clearly don’t care about their customers or reputation, and can do whatever they please, stealing money from people and making the withdrawal process so long and difficult people end up giving up or using all the money while waiting.

23 March 2021
Unprompted review
Rated 1 out of 5 stars

Please avoid this scam I'm in process…

Please avoid this scam I'm in process of banks and credit cards getting money back. My bank looked into it money goes to so many strange accounts please read reviews there scammers and deserve the jail I will get my money back but please avoid

23 March 2021
Unprompted review
Rated 3 out of 5 stars

Hugely surprised

Joined Red Lion recently. Landed lucky on a sports bets within the first few bets placed... unusual! It was only when it came to wanting to withdraw that I stumbled across the various awful reviews about the site being a complete scam. The limit of withdrawing £500 at a time is obviously a delaying tactic, which will tempt people to gamble away their winnings, so that’s not great at all. Got to say though, I exchanged a few emails with their support, and got fairly prompt and helpful replies. I made a £500 withdrawal request... it sat pending for a couple of days, then cleared. The following day the money was in my account. Not sure if I’ve just been lucky, but the experience I had was pretty standard compared to other UK based sites. Got the next withdrawal pending now... will see how that goes!

13 March 2021
Unprompted review
Rated 1 out of 5 stars

Thee most painful experience EVER!

This was the most painful betting experiences of my life. Feels like an emotional roller coaster after dealing with these scammers.

DO NOT USE THIS SITE UNDER ANY CIRCUMSTANCES!

I signed up carefully to the site, ensuring i didn't sign up to any bonuses, as didnt want to be tied into any dodgy withdrawal practices - where they refuse to let you withdraw.

I experienced a painful process of registering and swnding documents to be eligible for withdrawals.

The maximum withdrawal is £500. The initial withdrawal took approximately a week to enter my account.

Then the problems started.

Money started being taken from my bank account fraudulently, so i had to cancel my cards.

Then during a failed deposit transaction of £250x2, they actually took the money from my account. After contacting the bank, they finally admitted they had taken the £500 and credited my betting account with £250. The other £250 is still missing.

Their customer service is atrocious. Only contactable by email, they often just ignore. When they do respond its a stock message or not helpful.

I have won large amounts on this site - approx £2000 at times. It took me approximately 40 days to receive all that money, after huge delays with withdrawals.

They are the most dishonest and untrustworthy company ive come across.

You have to tread carefully with them, as you fear they will cut you off completely and steal your money.

Nobody seems to know where they are registered, but its clear they are a scam and theres little point contactinh any gambling authority as there is little they can do.

11 March 2021
Unprompted review
Rated 1 out of 5 stars

DONT PLAY, STAY AWAY!! FRAUD

Deposited over £200 in total and ive got nothing to show for it. I got bonuses here and there, most of them paid awful. Once you get a good bonus your balance will be ripped down to penny’s. Please save your money and don’t play on any sites that are not part of gamstop they will take all your money!

After I signed up to gamstop my life changed dramatically not being able to gamble. It’s the best feeling ever. I fell for the trap and lost my money so please STAY AWAY from this site and the others on the list. Don’t let your gambling problem ruin your life. I’m in £3000 of debt because of gambling and my partner is in a lot of debt to because of it. It’s a vile addiction so crush it now before it gets worse.

PLEASE LISTEN TO THIS AND DONT IGNORE ME. DONT PLAY STAY AWAY! THEYRE FRAUDULENT COMPANYS TAKING INNOCENT PEOPLES MONEY!

20 February 2021
Unprompted review
Rated 1 out of 5 stars

Anybody thinking of playing at any…

Anybody thinking of playing at any non-gamstop casinos DON'T as you WILL get scammed. If you feel you can control your gambling (questionable as you signed to Gamstop) then the only genuine way is a crypto casino. You would need a VPN and the ability to purchase crypto currency. I use Stake casino and withdrawals are instant. Only downside is they don't do horses --- yet!

18 February 2021
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

SCAM SITE - AVOID AT ALL COSTS!!! Made a deposit of 25.00 and lost. Did not bother to play any more, but when i checked my online banking later in the week they had taken over 300.00 from my account over several transactions using different references. No response from customer support when emailed - had to contact my bank to get my money back which thankfully they have done. Seems like all the reviews on here are telling a similar story.... avoid like the plague! This outfit needs shutting down.

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Wish I'd seen these reviews before I…

Wish I'd seen these reviews before I deposited. I supplied all documents for a withdrawal but as you all say, no money came back from them. Also, I was playing a couple of games where when on the bonus round, the winnings were being deducted from my balance, that is the absolute truth. Emailed them to tell them and did a video to show them but they just completely ignored me. Toal SCAM

9 February 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Wish I had read some of these reviews, very similar experience to most of them, asked to close account in 18 seperate emails with zero repsonse, 3-5 week wait for withdrawals, claiming your winnings are “ bonus funds “ absolutely abysmal company, do not spend your hard earned cash with these fraudsters.

30 January 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look