Maxine in customer support has been awesome! Super responsive and was able to fix my mistake in the delivery address. The items were delivered quickly. When I realised a wrong item was sent, Maxine... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to call to change a badge on one of my Puma DNA Match shirts, as the badge I wanted wasn’t listed but was available in the DIY options. I requested the FA Match Official Badge instead of the sel... See more
Company replied
Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the tim... See more
Company replied
The Ref Stop is an excellent company to order all your refereeing items and training kits and all things football. Having used them on many occasions they have kept me informed on delivery timelines a... See more
Company replied
Company details
- #28 of 50 best companies in Football shop
- #65 of 91 best companies in Outdoor sports shop
- #79 of 153 best companies in Sportswear Shop
Written by the company
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Written by the company
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Contact info
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, United Kingdom
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4.5
Excellent
560 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Ref Stop
Good morning,
Thank you for the review. We’re glad to hear the item was exactly what you needed and that it arrived quickly.
Best regards,
The Ref Stop Team
The package arrived promptly
The package arrived promptly, and I was thrilled with the timely delivery.
31 December 2025
Unprompted review
Reply from The Ref Stop
Good morning,
Thank you for the review. We’re glad to hear the package arrived promptly and that you were pleased with the timely delivery.
Best regards,
The Ref Stop Team
Fast delivery 👍
18 December 2025
Reply from The Ref Stop
Good afternoon,
We are glad your order was delivered to you in good time.
Thank you for placing the order!
Best regards,
The Ref Stop Team
Quick delivery
19 December 2025
Reply from The Ref Stop
Hi Elliot,
Glad to hear we could get your order to you in good time.
Many thanks for placing your review!
Best regards,
Team Ref Stop!
Fantastic service
Fantastic service. Ordered just before Christmas for my refereeing son. Extremely fast dispatch. Delivered as promised.
19 December 2025
Reply from The Ref Stop
Good morning,
Thank yo for placing this review and the kind words!
Glad to hear we could get it to you in time.
Best regards,
Team Ref Stop
Clothes arrived as expected
Clothes arrived as expected. Can’t fault the items in the mystery box, definantly recommend getting one if you are undecided
18 December 2025
Reply from The Ref Stop
Thank you for the review!
We’re glad to hear everything arrived as expected and that you were happy with the mystery box items.
Thanks for the recommendation — it’s a great option if you’re unsure what to choose. We appreciate your support!
Best regards,
Team Ref Stop
Reply from The Ref Stop
Hi Shakeel,
Thank you very much for making this review.
Happy to hear we were able to support you!
Many thanks,
Team Ref Stop.
Reply from The Ref Stop
Hi Jeremy,
Glad to hear our products were good quality and was delivered to you in good time.
Thank you for placing this review!
Best regards,
Team Ref Stop
THE BEST ONE STOP SHOP FOR REFEREE SHOPPING
I can say a great thank to all staff of
THE REF SHOP
for always been here for counseling and help us in our Order
23 December 2025
Reply from The Ref Stop
Thank you so much for your kind words and placing this review!
We really appreciate your support and are delighted to hear that our team has been able to help and advise you with your orders.
It means a lot to us to be your one-stop shop for referee gear. We look forward to continuing to support you in the future!
Best regards,
Team Ref Stop
Really made sure we got the items in…
Really made sure we got the items in time for Xmas. So happy with the service.
23 December 2025
Reply from The Ref Stop
Thank you for the great feedback!
We’re really happy to hear everything arrived in time for Christmas and that you were pleased with the service.
We appreciate your support and look forward to helping you again soon!
Many thanks,
Team Ref Stop
Long Delivery Times
Easy ordering.
A bit over priced for what it is. Packaging ok.
Delivery is way to long, had to chase a couple of times, however the customer service is excellent
23 December 2025
Reply from The Ref Stop
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We’re glad to hear you found the ordering process easy and that our customer service was helpful. Regarding delivery, the item ordered does have a clearly stated lead time of 14–21 working days, and we dispatched it within that timeframe.
We understand waiting can be frustrating, and we always do our best to keep customers informed throughout the process.
Thanks again for your comments — they help us continue to improve our service.
Best regards,
Team Ref Stop
Really pleased with the ref shop
Really pleased with the ref shop
Ordered a variety of different products, great quality and care in the delivery process and was entered into a prize draw and won. Even managed to get the prize to me before Christmas. Thank you to all the staff at Ref Stop! Enjoy a well-deserved Christmas and happy new year.
16 December 2025
Reply from The Ref Stop
Hi Muddassar,
Thank you for the lovely review!
We’re really pleased to hear you were happy with the quality, delivery, and of course the prize win — even better that it arrived in time. Thanks for your kind words about the team; they’re very much appreciated.
Wishing you all the best, and we look forward to helping you again soon!
Best regards,
Team Ref Stop
Lindsay was very helpful and listen…
Lindsay was very helpful and listen that the item was a Christmas present and got the item depatched and was delivered the next day
22 December 2025
Reply from The Ref Stop
Good morning,
Glad to hear that our team was able to assist you and ensure your order was delivered on time.
Thank you for leaving this review!
Best regards,
Team Ref Stop.
Cancelled order 1 whistle delivered…
Cancelled order 1 whistle delivered chafer 2 dreadful
22 December 2025
Reply from The Ref Stop
Hi Susan,
Thank you for placing this review!
We are glad everything went well for you whilst ordering with us and we look forward to hopefully supporting you again.
Many thanks,
Team Ref Stop.
The best referee store
I just started as a ref and wanted to get gear. Originally I bought from another online seller but returned the items as they were all Chinese copy. Then contacted the ref stop and havent looked back since. Spent a lot on gear and everything is genuine and high quality. Went with full nike gear and im so glad I went with this shop. The staff are friendly and very accommodating, the product is superb 👌 I'm very happy and I wish them merry xmas and happy new year. I will definitely recommend them and will continue buying from them.
Many thanks
15 December 2025
Reply from The Ref Stop
Thank you so much for the great review! ⭐️
We’re really glad to hear you’re happy with the quality and authenticity of the gear, and that your experience with our team has been a positive one—especially as you’re starting out as a ref. It means a lot that you chose The Ref Stop and continue to trust us.
Thanks again for the recommendation, and we look forward to supporting you going forward!
Best regards,
Team Ref Stop
Plastic backing won't come off.
When I finally get the plastic backing off the badge I can iron it on, been trying for hours without success.
22 December 2025
Reply from The Ref Stop
Good morning.
Thank you for the fantastic review! We’re really glad you’re happy with the product and the fast delivery.
Many thanks,
Team Ref Stop
Reply from The Ref Stop
Hi Matt.
Thanks for your feedback! We’re glad to hear your delivery arrived quicker than expected.
Best regards,
Team Ref Stop
Reply from The Ref Stop
Good morning,
Thank you for your review. We’re pleased the delivery was faster than anticipated.
Many thanks,
Team Ref Stop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.