I don't really even want to give 1 star! Ordered 2 gillets on 6th December as Xmas presents for my parents. They arrived on the 24th December and both were faulty On trying to find a way to... See more
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See what reviewers are saying
Very Good team, I think I'm maybe the 1st South African customer also. ThermoHero can ship international! Get past Brexit now, and go international! Just use UPS/TNT/DHL etc. when you ship to Africa,... See more
All good thank you. Great size and look and most importantly so far so good on keeping food properly warm in autumn temperatures, unlike my previous flask (different make). Will be interesting to see... See more
With the current tragic covid19 situation facing us all it was fast prompt delivery, quicker than I expected, and the product so far doing what it was intended to do. A massive thanks to yourselves fo... See more
Company details
Information provided by various external sources
Thermo Hero operated by ZHE Limited is an authorised UK dealer for genuine Thermos, Stanley and Camelbak brands. We have the most comprehensive range of these brand products in the UK and Europe. Our goal is to provide our customers with the best-in-class online shopping experience and after-sales care.
Contact info
61 Morden Road, SW19 3BE, London
- +44 (0) 800 321 3934
- info@thermohero.com
- thermohero.com
I recommend this flask.
Good flask so far. In general I am happy with it. I like it in shining white and in the traditional shape. Very neat. And it keeps the hot water for a long time. However The top is a bit cheaply made which is not what I would expect from Thermo.
2 April 2021
High quality product
High quality product, keeps hot water up to 24 hours . Really happy with my purchase . I highly recomment this product
13 March 2021
Everything efficient as expected
Everything efficient as expected. Product is of good quality and packaged well. Would recommend.
6 March 2021
Happy with purchase
5 February 2021
Anything hot cools to quickly in a cool…
Anything hot cools to quickly in a cool environment. Not up to the job, in my opinion.
G Bidwell (Mrs)
12 January 2021
Reply from Thermo Hero
Thanks for your review. I'm sorry to hear that you are not happy with the performance of the product. A member from our customer service will be in touch to resolve the issue.
Thermo Hero
Great product and quick to be delivered.
11 January 2021
Great service.
9 January 2021
Still waiting for delivery
6 January 2021
Reply from Thermo Hero
Thanks for your feedback. I'm sorry to hear that you still haven't received your order. Postal service between Christmas and the New Year is limited and delays are sometimes expected. Please use the information provided by our customer service to track your order. It should turn up very soon. Kind regards, Thermo Hero
Hello I order in your site 26 liter bag…
Hello I order in your site 26 liter bag but you're send me 3liter bag, can I know that what's problem.
Kanchan Barua
2 January 2021
Reply from Thermo Hero
Hi Kanchan,
Thanks for your review. A member of our customer service team has reached out to you to resolve this issue.
Kind regards,
Thermo Hero
Rapid delivery and goods well packaged…
Rapid delivery and goods well packaged and as described. Thanks.
2 December 2020
Best purchase of 2020 ready for the…
Best purchase of 2020 ready for the winter! Quick dispatch. Very happy with price too - well worth it!
1 December 2020
Quick delivery and good product for a…
Quick delivery and good product for a reasonable price. Just what I wanted!
30 November 2020
Excellent product and very fast delivery
29 November 2020
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