Very helpful in the sales office (thank you John). I had a customer needing new heating elements in a Truma Combi the next day as they were due off on a trip around Europe. Items were shipped the sam... See more
Company replied
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Very helpful in the sales office (thank you John). I had a customer needing new heating elements in a Truma Combi the next day as they were due off on a trip around Europe. Items were shipped the sam... See more
Company replied
I spoke to the sales team ref new elements for my Truma 2e combi i got all the info required and extra tips on how to replace them easily. Consequently I ordered the elements on Friday 22nd Aug 25 aro... See more
I ordered thermo techinics heating elements to replace Truma combi e heating elements on 3 day delivery - they arrived next day. I did a diy install which took around six hours - perfect fit & the... See more
I’m sorry that my review is late, my engineer removed the Truma combi boiler and took it to his workshop, he said the elements were fine to fit, and compatible the only comment he made was that there... See more
Thermo Technica have been designing and supplying replacement elements and boiler parts since the early 2000’s, and shipping them worldwide.
4 BRUNEL BUILDINGS, BRUNEL ROAD, TQ12 4PB, Newton Abbot, United Kingdom
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Ordered heating elements 2pm they arrived 10.30am the following day.Amazing service.
Outstanding Pre-Sales Advice & Honest Service – Thermo Technica Deserves Your Business!
From the very first interaction, Dave at Thermo Technica provided exceptional pre-sales advice—knowledgeable, transparent, and genuinely focused on helping us make the right decision. Unlike so many others in the industry (cough the caravan sharks who fib, obfuscate, and outright rip-you-off), Thermo Technica operates with integrity and expertise.
No pressure, no lies—just honest, patient guidance. It’s refreshing to deal with a company that values customer trust over a quick sale. This is how businesses should operate, and it’s why Thermo Technica deserves to thrive while others will (rightly) be left behind.
If you want service with sincerity, look no further. Dave and the team have earned a customer for life!
Very quick delivery and a very good quality product.
I undertook the removal of the Truma Combi 6E unit from the caravan, stripped out the unit as necessary, to remove and fit the new heating elements myself, after being let down by an engineer in Cromer!
I looked on YouTube first and found a video doing the same job on a combi 2E which was excellent. Take your time, be gentle, to avoid damage and take photos before you dismantle so as to make sure you put connectors back in the correct positions. The best tip I found was in the comments on the video from a gentleman who had spoken to someone at Thermo Technica who said before attempting to remove the elements, carefully cut through the 'U' end of the elements. I used a junior hacksaw taking care not to catch any other part, a pair of small bolt croppers would be ideal. I was able to pull each part out easily, with a pair of grips.
The new elements fitted easily and everything fitted back together without any drama and unit back in the caravan working 👌. Thank you to the man who posted the video, the man that posted the tip comment and of course Thermo Technica.
Quality products delivered promptly, very satisfied with Thermo Technica
Next day delivery. Replacement Truma heating elements fitted and working very well. Great product. Great service. Highly recommend.
We did receive the item late as I'd requested and paid for next day delivery, someone did contacted me to inform me that they had missed it and sent out on next day. This shows a company that care about it's customers
Good price, amazingly fast reliable delivery. Handbook/instructions nicely presented with good illustrations and very clear instructions. Installation very straightforward, all worked first time. A really straightforward upgrade over a faltering old installation. Could not be more delighted.
Fast delivery and a good saving on the original parts
Great website full of info, I was easily able to find what I needed (replacement for an existing pump)
Ordering was easy, quick delivery at a reasonable cost.
Pump arrived and was installed that day, all working perfectly.
Price was superb, a very happy customer. Thanks.
Spoke to Dave regarding a problem with the new pump. Promised a call back from a colleague with more product knowledge within a few hours. A week later, still no phone call.
Very helpful on the phone, even with a problem that was not of their making.
Dave was very knowledgable.
Super service.
Manyt hanks.
Great Service very quick delivery & reasonable prices.Will definately use again.
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