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The Salty Fox Reviews 254

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, finding them to be exactly as described and often exceeding expectations. Many people appreciate the wide selection of items available and the ease of navigating the website when placing an order. Reviewers consistently highlight the fast and efficient delivery service, with items arriving promptly and well-packaged. However, some customers also noted issues with product durability, particularly with metal bands where the color peeled or the item broke quickly. A few other people also felt that some items, especially those with links, were difficult to resize or adjust to fit smaller wrists.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and appearance of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of watch bands, often... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick delivery times and... See more

Order

Customers had positive experiences with order, praising the seamless process, quick delivery, and accurate... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of navigating the site, the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m thrilled. I had been bombarded by numerous companies in my feed and ultimately chose Salty Fox. I could not be happier. It’s a quality piece, delivered in good time with great communicat... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Awesome service once again. I’ve got a ‘xl’ wrist that the standard strap is too short for but customer service came through with some different options that they had extra links for and worked with... See more

Company replied

Rated 5 out of 5 stars

Found the site very simple to navigate and find the replacement watch strap I was looking for. The video showing how to replace the watch strap was very helpful, accurate and managed to change the str... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love my watch straps

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how to remove the links.
The Salty Fox delivered with style and I will definitely shop with them again.

25 May 2026
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Reply from The Salty Fox

Thanks so much for your kinds words and support Celia!

Rated 5 out of 5 stars

Adore my new watch band

Adore my new watch band, love showing it off and sharing “The Salty Fox” website. Looking forward to my next purchases;)

1 April 2026
Unprompted review
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Reply from The Salty Fox

Thanks so much for the 5 stars Shiralee!

Rated 5 out of 5 stars

The site was very easy to navigate and…

The site was very easy to navigate and delivery prompt. I love my new watch band. Exactly as described and matches my Apple Watch perfectly. Highly recommend.

30 April 2026
Unprompted review
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Reply from The Salty Fox

Thanks so much for your great review Colleen!

Rated 1 out of 5 stars

Tarnished Earings

I ordered some earrings which tarnished only after two weeks, despite sending multiple photos and videos showing this, they claimed I needed to send more photos and move videos ( trying to avoid a refund I’m guessing ) would not purchase, earrings have gone in the bin. Waste of $$

21 April 2026
Unprompted review
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Reply from The Salty Fox

Hi Sarah, thanks so much for taking the time to leave your review.

As outlined we do offer a 12 month warranty on all orders. As part of this process we do require either images or a video to confirm the product fault.

As discussed the images provided are either out of focus or blurry meaning we could not confirm the fault. If you can get back to our team with the required images to confirm then issue then we can happily assist you further with this matter. Wishing you a great day!

Rated 5 out of 5 stars

Quality products!

Quality products!
I absolutely love my Apple Watch band. The colour match is perfect and the customer service experience was fantastic. I will definitely purchase more products from this store.

27 January 2026
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Reply from The Salty Fox

Thanks so much for your fantastic review Veronika!

Rated 5 out of 5 stars

Great service great products!

Great service and I am very pleased with your product.
I would recommend your company to people with confidence.

17 April 2026
Unprompted review
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Reply from The Salty Fox

Thanks so much for the 5 stars Elaine!

Rated 5 out of 5 stars

Great service .

Great service .. lovely product

26 April 2026
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Reply from The Salty Fox

Thanks so much for your support Jen!

Rated 5 out of 5 stars

I’m thrilled.

I’m thrilled.
I had been bombarded by numerous companies in my feed and ultimately chose Salty Fox.

I could not be happier.

It’s a quality piece, delivered in good time with great communication.
Exactly what I had hoped.
Thank you.

4 April 2026
Unprompted review
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Reply from The Salty Fox

So happy to hear about your positive experience Celine!

Rated 5 out of 5 stars

I am in love with it

I am in love with it!
It’s very good quality, perfect colour description, customer service, packaging. I am very happy customer.
I also gave a review at the FB. They asked if I was satisfied and if can trust!
💯. Thank you for my beautiful Apple Watch strap.
Erika🤍
Some point in April 2026

15 April 2026
Unprompted review
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Reply from The Salty Fox

Thanks so much for your fabulous review Erika! Really appreciate your support!

Rated 5 out of 5 stars

Just love all the products I have…

Just love all the products I have purchased from you. The quality & range is great.
Delivery was sooo fast! I don’t know how you do it. 😊

27 April 2026
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Reply from The Salty Fox

Thanks for the 5 stars Karen!!

Rated 5 out of 5 stars

I have been wearing my Apple watch…

I have been wearing my Apple watch every day since I bought the new watch strap, I love it. The magnetic strap makes it so easy to put on. Seamless order and quick delivery and I appreciated the message from Hangatu.

3 May 2026
Unprompted review
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Reply from The Salty Fox

Thanks so much for the glowing review Rina!

Rated 1 out of 5 stars

I don’t even think they deserve one…

I don’t even think they deserve one star. I purchased a chunky gold band which started peeling within two days and git scratches on it with the slightest touch. Within weeks half of the gold had gone and the band left a dark grey mark around my wrist every time I wore it. I don’t do anything that causes it to be hit nor dies it get tough treatment. I’ve had several other bands from Bandify and have never had an issue. It’s worse quality than Temu and tens times more expensive! I will never buy from them again. A friend also purchased a band which broke within a month. Such crap quality. I wish I could add photos to show how bad it is!!

2 February 2026
Unprompted review
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Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear about the issue with your band. If you could please reach out to our team on info@thesaltyfox.com.au with conformation of your order number we would love to assist you further with this matter!

Rated 4 out of 5 stars

Very nice blue watch strap arrived in a…

Very nice blue watch strap arrived in a nice package though had to wait for granddaughter to attach , thank you

26 March 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Hi Gloria! Thanks so much for your review! If you ever need assistance in the future please always feel free to reach out to our team on info@thesaltyfox.com.au for assistance!

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