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The Salty Fox Reviews 

314
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of their products, especially watch bands, noting their comfort and stylish appearance. Many appreciate the vast selection, finding items that perfectly match their needs. The ordering process is often described as easy and efficient, with consumers highlighting fast and prompt delivery and good communication. However, some customers noted concerns about product durability, with reports of paint wearing off or coatings peeling. A few also found certain items difficult to resize or adjust, requiring effort despite provided tools. Additionally, some reviewers experienced delivery delays or orders not arriving as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, with many expressing satisfaction with... See more

Quality

People report positive experiences with quality, with many consumers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many expressing satisfaction with the overall ordering... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(314)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product

Fantastic product, excellent quality and just what I was looking for.

25 June 2026
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Reply from The Salty Fox

So happy to hear we could help you find the perfect new product Sue!

Rated 5 out of 5 stars

Will Recommend

Prompt delivery, clear instructions, good value for money and love the watch band.

25 June 2026
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Reply from The Salty Fox

Much appreciated Delma!

Rated 3 out of 5 stars

The band is great but the matching…

The band is great but the matching screen cover was too small. In your ordering system it says it fits 38/40/41mm. But the packaging said it was for a 38mm only! And that is true! When I went to rtn it cost more to return! 🤦‍♀️🤦‍♀️

24 June 2026
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Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear the your product isn't fitting correctly.

In regards to a band you need to select the size range your watch falls into. For example if you have a 40mm Apple Watch then you need to select the size range listed as 38mm / 40mm / 41mm / 42mm (S10 & S11).

As for Cases/Screen Protectors you will need to select the exact size of your watch otherwise it will not fit correctly. If you have a 40mm Apple Watch then you need to select the size of 40mm. If you select 38mm it will be too small.

If you have purchased the incorrect size then you are more than welcome to submit a return or exchange request however there is a fee to cover the shipping costs from the courier. Alternatively you are welcome to post the item back at your own cost.

If you ever need any assistance you can always contact our team on info@thesaltyfox.com.au

Rated 5 out of 5 stars

Great choices and fast delivery

Great choices and fast delivery. Very happy with the 2 watch bands I ordered.

24 June 2026
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Reply from The Salty Fox

Really appreciate you taking the time to leave your review Annabelle!

Rated 2 out of 5 stars

The band was too tight and trying to do…

The band was too tight and trying to do an online refund was a nightmare with it not working Became a very frustrating process In the end I have gifted it to someone else
This is the 3rd band that has been problematic first one caught on clothing 2nd coating peeled after 4months of use

24 June 2026
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Reply from The Salty Fox

Hi Amelia, we are so sorry to hear about your negative experience! If you need any help at all with the return process our team can always assist you via info@thesaltyfox.com.au

Additionally all our products come with a 12 month warranty so if you are having any issues please reach out with conformation of your order number and they can help you further!

Rated 1 out of 5 stars

Wanted to return an item but the…

Wanted to return an item but the postage was more expensive then the item and so now I won’t get a refund

24 June 2026
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Reply from The Salty Fox

Hi Ewelinka, thanks so much for taking the time to leave your review.

We understand a product may not always be the perfect fit for you once received which is why we offer a 30 day return/exchange period on orders.

All details of this can be found on our website and as outlined the shipping fee does fall onto the customer. We do offer discounted pre paid labels with a cost of $8.99 for returns or $16.98 for exchanges. Alternatively you are welcome to send the item back at your own costs.

We take no profit in the fee, it is simply to cover the shipping fees as this does incur a cost from the courier. Wishing you a wonderful day!

Rated 5 out of 5 stars

Very pretty

Impressed with the product. It looks great and feels nice to wear. It was pretty straightforward removing links to adjust to the size I need

10 June 2026
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Reply from The Salty Fox

So happy to hear about your easy experience resizing your band!

Rated 5 out of 5 stars

My new band and screen protector are…

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easily fall off my wrist if knocked. I’ll purchase more from Salty Fox in the future :-)

9 June 2026
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Reply from The Salty Fox

We are thrilled to hear about your positive experience Bethany!

Rated 5 out of 5 stars

Great products

Great products, easy ordering and smooth delivery.

9 June 2026
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Reply from The Salty Fox

Thanks for the 5 stars Melinda!

Rated 5 out of 5 stars

quality products

quality products, fast shipping from overseas, great communication about tariffs and how to attach band

8 June 2026
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Reply from The Salty Fox

Thanks so much Janice! So happy we could make you overseas shopping a positive and clear experience!

Rated 5 out of 5 stars

Easy to adjust chain link

Prompt delivery, I ordered 2 products and kept one. Link style band is super easy to adjust to size with provided tool. simple return process for the other item in the same order which did not suit

9 June 2026
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Reply from The Salty Fox

Thanks for the 5 stars!!

Rated 5 out of 5 stars

Beautiful and Seamless Experience

Beautiful, quality products. Fast delivery. I am a returning customer and have not regretted a single purchase! I had to exchange one because I ordered the incorrect size. The exchange system was seamless. Thanks to the Salty Fox team!

5 June 2026
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Reply from The Salty Fox

Thanks so much for your kind words and support Eliza!!

Rated 5 out of 5 stars

Amazing product

Amazing product, Amazing customer service, feels great on, cannot wait to get some more.

19 June 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks Narelle! We are so happy to hear about you positive experience!

Rated 5 out of 5 stars

The Salty Fox ✨

The Salty Fox ✨

I’ve been wanting a new cover for my Apple Watch for a while (kinda broke it) and a new strap that I can wear 24/7 & it not get broken!

@thesaltyfox_official did not disappoint, amazing catalog of covers and straps, great prices & very quick turnaround.. I ordered on a Friday & got it the following Tuesday!!!

4 June 2026
The Salty Fox logo

Reply from The Salty Fox

So happy to hear we could assist you in finding a new cover Victoria!

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