The Savanna Reviews 

Ordering online is so easy and the variety of stock on offer is amazing. The quality of the biltong/droewors is excellent. Dispatched on-time and well packaged

The South African shop The Savanna is great. Quick service and everything is packed extremely well. The meat comes in chilled bags so it stays fresh. The glass items are securely packed so there is no breakage. When you fancy something South African this company fits the bill. Thanks

What I like is the biltong and droe wors is priced competitively and tastes great. They also have a range of food products from South Africa, but are often sold out of the more popular ones. Prices for the imported products are as high as you would expect so I shop here as an occasional treat. It's great being able to order online and there is a store near London Bridge station that I pop in to if I'm in the area and have a biltong craving.

Had a care package delivered to me that had all my favourite goodies from SA, rusks, boerwors, chicken and mealie.
Made me feel homesick for somewhere that isn't even my home (though I wish it were)! Thankyou for the taste of SA, the brilliant packaging and an all round joyful experience.

Biltong is the best, a real treat for hubby and our kitties 😻😻😻 😜

The product is great. Chilli bites biltong.
My grandson is in the middle of GCSEs and loves to eat this while revising. He lives in England, and with me in Scotland, being able to have this delicious biltong delivered to him is a godsend.
We are a South African family, although he was born in Australia and me in Scotland, and we love biltong.

It’s been over a week! Still no product. Terrible service.

Great quality, taste amazing and delivery very fast. The postage is a bit expensive but it is worth it when you eat it.

I ordered biltong and droewors over a month ago and 2 weeks later it hadn't arrived so contacted them and was told they would send it out again after waiting a week i asked were my order was and was told it hadn't even been dispatched this is bad service considering how much my order was so I just asked for my money back
Very disappointed there service seems too have gone downhill

I informed Lisa & the savanna team of my home address change for an impending delivery, they were fantastic and my South African wife is happy once again.

Easy ordering and delivery as scheduled. Can't wait to taste the wors.

Totally disappointed. order placed 26th April, dispatched 29th and supposed to be received 1st May at the latest. was then told would definitely arrive by 2nd. I messaged on 4th and said not arrived and no longer wanted. Was advised that new order would be sent out on 5th. then received e mail on 5th to be told original order would arrive. told them and they said ignore as new order would go out Tuesday 5th. By Thursday, no update, contacted them would send out today. I advised to cancel. I have ordered from Savanna regularly and also collected biltong and droewors from London Victoria every time I was down that way. Very bad service and doubt that I will ever use again

As always service and delivery where exceptional
Great customer service and great range of products which give the taste of home
Would highly recommend

Customer service was outstanding!!! I was concerned my order wouldn’t arrive in time for my birthday braai due to the high demand, but the head of marketing did his utmost to have it delivered in time and sure enough, it arrived !!! Excellent packaging too .

1st time ordering from here online but we have used to king cross store lots.
The meat came really well packaged and super fast we ordered 2 of the bundles were very happy with the quality.
Defo recommend these guys will sure be using again this summer

Always excited and pleased with our delivery and quality of products bringing South Africa to Scotland 🤗

I have used your online store on a few occasions and your Kings Cross store whenever travelling down to London form Scotland. Great products and great prices. Thank you

I placed an order as a gift for a friend, with delivery specifically requested for Friday. The package was clearly marked not to deliver if it could not arrive on the stated date, yet it still arrived on Monday instead. Unfortunately, by that stage all of the contents had spoiled.

My friend emailed the company with the order number and full details but never received any response, which is extremely disappointing customer service.

It is such a shame, as the meat I had purchased previously was excellent quality. Sadly, this experience has completely let down what should have been a special gift.

Packaged beautifully. Had constant updates as to delivery. Carefully packaged so much so that not even the crisps were crushed.

Biltong amazing although I do prefer it more fattier and wetter. It would be nice to have
that option . Apart from that top class

After a last minute order on Tuesday evening, and even with after explaining that I'm leaving on Saturday morning, I wasn't sure that it would be possible for my order to get to me in time, but with exceptional communication and extraordinary commitment to there clients, I received my order this morning(Thursday), all I can say is THANK YOU!!!