A lovely company! My parcel was sent out swiftly but no delivery was made. I contacted the company one month later and had same-day replies and replacements sent out! Really lovely staff, very help... See more
Company replied
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Review summary
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I have never seen dispatch as fast this! I could not return a 5ml sample but the other fragrance was lovely. Customer service were really helpful and Stacey was super fast responding :)
Company replied
My perfumes were sent out really quickly, unfortunately, delivered to who knows where! The company were swiftly on to this problem and have sent out replacements for me! Can't fault that at all. I wil... See more
Company replied
Placed an order this evening at 10:30 pm, made a small error whilst giving my delivery address. Customer support was on the ball and emailed me straight away to make me aware of my mistake. I was con... See more
Company replied
Company details
Written by the company
At The Scent Reserve, we believe that everyone deserves to experience luxury fragrances without breaking the bank. Our mission is to bring you high-quality perfumes inspired by the latest high street brands, but at a fraction of the cost.
Contact info
Unit 1 Arkwright Way, DN16 1AL, Scunthorpe, United Kingdom
- help@thescentreserve.com
- thescentreserve.com
4.2
Great
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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First class company
First class service and delivery and great choice of perfumes at a fantastic price
26 September 2026
My order was delivered very quickly
My order was delivered very quickly, & was in good condition
26 September 2026
A long standing customer with another…
A long standing customer with another repeat order. Ordered before noon with goods arriving the following evening. Excellent service throughout.
25 September 2026
All scents smell like the real thing
All scents smell like the real thing, prices are great and delivery quick and on time.
25 September 2026
Used one already very good and will…
Used one already very good and will continuously use
26 September 2026
Very quick delivery
Very quick delivery. Lovely perfume. They are very strong only a small spray needed. I made the mistake of trying all 3 with a good spray & ended up “nose blind”. Now I’m using just a tiny spray & they last all day, amazing for the price.
26 September 2026
Smells amazing low price
Amazing product would definitely recommend quality service
25 September 2026
Great quality perfumes great prices…
Great quality perfumes great prices will order again
25 September 2026
Perfume always smells amazing and…
Perfume always smells amazing and delivered very quickly
26 September 2026
Speedy delivery and a great smelling…
Speedy delivery and a great smelling product 😃
25 September 2026
Scent Reserve — wonderful company
Scent Reserve are brilliant. My fiancée was so impressed with what she received — exactly what she wanted and the quality is amazing. They really are as good as everyone says. Couldn’t be happier! ❤️
25 September 2026
This is my second time buying this…
This is my second time buying this product and I must say I like everything I purchase this time.. the first time I bought 3 and was gifted extra 1, I love 2 out of the 4. But this time I bought 6 and I love everything, cause they scent same as the real designer ones. Thank you guys
25 September 2026
Not good fragrance totally different…bad experience
Not good fragrance totally different from original one very disappointed
25 September 2026
Great service yet again fantastic…
Great service yet again fantastic scents fast delivery superb
25 September 2026
Reply from The Scent Reserve
Hello Ian, cheers for ordering again, really glad everything arrived and smelled as it should. Thanks, TSR
Fast prompt delivery
Fast prompt delivery..
Haven't tried the aftershaves yet as they are presents..
24 September 2026
Reply from The Scent Reserve
Hi, hope the aftershaves go down a treat once they're unwrapped, and thanks for the kind words on delivery. Thanks, TSR
Scent doesnt smell accurate to actual…
Scent doesnt smell accurate to actual perfume and first delivery got lost and took a while for replacement to arrive.
25 September 2026
I've purchased perfumes before and…
I've purchased perfumes before and they've been great. My favourite is 149 from the previous order so I ordered 3 bottles of it this time. It is long lasting.
25 September 2026
Reply from The Scent Reserve
Hello, brilliant that 149 is lasting for you, and thank you for ordering it again. Thanks, TSR
Good quality and long lasting smell nice.
The product was delivered on time and it is of high quality. Long lasting as stated. Nice smell. Good value for money, Very happy with My choice. Thank you
25 September 2026
Reply from The Scent Reserve
Hi Fabian, glad it's lasting the way it should, and thank you for choosing us. Thanks, TSR
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