The Shirt Bar Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their friendliness, patience, and helpfulness in providing personalized recommendations. Many people are impressed with the high quality of the products, noting comfortable materials, good fit, and durability that holds up well over time. The overall shopping experience is frequently described as great and professional, with many appreciating the well-packaged items and diverse product collections. Reviewers particularly value the personalized approach from the staff, who often go the extra mile to offer thoughtful styling advice and ensure customer satisfaction.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the use of best materials, comfortable... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their friendliness, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff for being friendly,... See more

Quality

People report positive experiences with quality, highlighting that shirts are made of the best materials,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more

Company replied

Rated 5 out of 5 stars

The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to e... See more

Company replied

Rated 5 out of 5 stars

Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to... See more

Company replied


Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(252)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service is good

12 May 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Solehan, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Got my first order within a few days

Got my first order within a few days. No delay no fuss. T-shirt material is good and comfy, so I am happy with purchase. Bought 2 more in followup order.

11 May 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Ed, thank you so much for this lovely review! We are very happy to know that you are loving our range of t-shirts. 😊 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Pleasant experience

Staff was friendly and patient. Replies were prompt. All in all I had a pleasant online experience shopping at The Shirt Bar!(:

8 May 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Phoebe, thank you so much for taking the time to leave us this review! 🥰 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great service, awesome products

The stylist, Sarah, was very helpful and gave suggestions on the type of clothings that will go with one another. Superb customer service on top of the awesome products from The Shirt Bar as always!

5 May 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Khairani, thank you for this lovely review! We are very happy to know that you've had a wonderful shopping experience with Sarah. 🥰 We will be sure to pass your kind words to her. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great personal touch and splendid…

Great personal touch and splendid service

4 May 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Ryan, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Appreciated the extra mile taken

I loved this idea of a customised attire set, without me having to leave the house. I appreciated the extra effort that was undertaken when I asked for a pants size change, which was swiftly couriered over. Thank you!

3 May 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Ashley, we appreciate you taking the time to leave us this lovely review! 🥰 We're very happy to know that you enjoyed your personalised box and that you've had a wonderful shopping experience with us. Once again, thank you very much for taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Good customer service.

27 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Matthew, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Never have this kind of experience…

Never have this kind of experience before, soenthing new, very interesting, services are very professional n friendly, time saving for shopping for new clothing, excellent

27 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Kenneth, thank you so much for taking the time to leave us this review! 🥰 We are very happy and encouraged to know that you enjoyed this new experience and had a wonderful time shopping with us. Thank you for your support and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Good service

26 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Edwin, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great choice and suggestions

Great choice and suggestions. And it's really convenient!

16 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Boo, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Ordered 5 shirts. Worth It

Ordered 5 shirts. Delivery was on the dot and came in a nice solid box. Shirts looked good, colors beautiful and the fit was nice. Strong recommend to my friends. Pricing was very reasonable.

15 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Faisal, thank you so much for the lovely review! We are very happy to know that you are loving our range of shirts. They will definitely be great additions to your wardrobe. 😊 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Satisfied repeat international customer!

I first shopped at The Shirt Bar when I was living in Singapore 3 years ago and bought 1 shirt. Ever since I have cycled through several shirts and none have been as comfortable, well fitting, good-looking or hard-wearing as the one I bought. Even after 3 years it looks brand new.
Last week I pulled the trigger and ordered 4 more shirts to be delivered to the US. Customer service was quick and responsive in confirming they could deliver, and the shirts arrived within a week. They look fantastic.
An outstanding store with outstanding products, especially their Bamboo material shirts. I will not buy from anywhere else.

9 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Sudarshan, thank you for taking the time to leave us this lovely review. We are very happy to know that you are loving our range of shirts, especially our bamboo shirts. 🥰 Thank you for trusting in our products. We are grateful for your continuous support (even though you are now living overeseas) and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great service by the shirt bar!

7 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Rachel, thank you for taking the time to leave us a review. 😊 We are very happy to know that you have had a wonderful shopping experience with us. We look forward to serving you again! Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Excellent Quality & Service

I've bought from them before and was not disappointed in my purchase but have not gone back ever since this whole COVID Pandemic started. Their shirts are of high quality and wonderful designs. Personally I am a fan of their Eco-Bamboo shirts. Super comfortable and stylish and feels almost close to wear pajamas. Haha!

They came up with a cool Personally Curated Box idea which was absolutely fantastic. In a nutshell, a stylist picks some items for you and couriers them to you. You may keep what you like and pay for it or send back the whole box if you did not like anything. This service was free of charge and is a fresh new idea which I loved. The stylist was also friendly and patient to answer any questions I had. The box came very well packed and all the information you need or questions you have are all addressed in the included write ups.

I ended up getting another shirt and a pair of pants. Their pants are a great addition to their shirt collection and was pleasantly surprised. Kudos on the pants even though their pride is the shirts they make.

I would definitely recommend them to anyone who are who looking for off the shelf tailored shirts or anyone who fancies the materials and fabrics their shirts are made of.

Kudos to the team and it is always a pleasure!

7 April 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Nicholas, thank you very much for taking the time to leave us this very lovely review! It is always our pleasure to serve you. 🥰 We are very happy to know that you have had a wonderful shopping experience with us. Thank you for trusting in our products. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

New way to shop with The Shirt Bar....

This is a very unique way to shop. I would not have bought anything if not for this service as I rarely go to the malls now after the pandemic started in 2020.

31 March 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Shane, thank you for taking the time to leave us a review. 😊 We are grateful for your support and we look forward to serving you again. Once again, we appreciate you taking time to write us a review. Take care and stay safe!🙏

Rated 5 out of 5 stars

Curated Box of try-ons

Excellent quality and customer service from a local brand!

26 March 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Sareth, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

I love the personal touch experience

I love the personal touch experience. Sarah is able to pick and recommend great collection.

4 March 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Indra, thank you for taking the time to leave us a review. We are very happy to know that you have had a wonderful shopping experience with Sarah. 🥰 We will be sure to pass your kind words to her. We really appreciate you taking the time to write us a review and we look forward to serving you again! Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Awesome service and super professional…

Awesome service and super professional stylist name sarah :)

18 February 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Jasper, thank you for taking the time to leave us a review. We are very happy to know that you have had a wonderful shopping experience with Sarah. 😊 We will be sure to pass your kind words to her. We really appreciate you taking the time to write us a review and we look forward to serving you again! Meanwhile, take care and stay safe!🙏

Rated 5 out of 5 stars

Prompt and precise

Prompt and precise, personalised and perfect!

5 February 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Andy, thank you very much for leaving a review for us. We're very happy to know that you had an enjoyable shopping experience with us. 😊 We look forward to serving you again! Meanwhile, take care & stay safe. 🙏

Rated 5 out of 5 stars

Personalisation at its best

Exceptional service and highly personalised work by Sarah. Well done.

2 February 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hello Sam! Thank you so much for your lovely review! 🥰 We're really glad that you've really enjoyed shopping with Sarah. We'll be sure to pass on your kind words to her. We really appreciate you taking the time to leave us this review and we totally look forward to sending you another box! Meanwhile, take care & stay safe. 🙏

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