Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m from Hong Kong and always enjoyed coming to this store when I’m in Singapore and staying nearby. The staff Haylyne and Oscar were very helpful with recommending different styles and designs which... See more
Company replied
The delivery of my purchase was seamless, and I love the products from The Shirt Bar. The shirts I bought are of great quality and suitable for Singapore's climate. I was worried that my profile histo... See more
Company replied
I’ve ordered a lot of basic T-shirts over the years and this one genuinely surprised me. The fabric is a soft blend that doesn’t feel stiff or papery out of the box, and after three washes it hasn’t... See more
Company replied
Company details
Written by the company
As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.
Contact info
10 KAKI BUKIT PLACE, 416188, SINGAPORE, Singapore
- +65 67130303
- wecare@theshirtbar.co
- theshirtbar.co
4.9
Excellent
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Shirt Bar
Dear Aron, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Thanks Shane
Thanks Shane, for helping me pick a fitting shirt just now and explaining to me the difference between the slim and classic fit. Will definitely visit the store (Tangs Orchard) for future needs.
17 September 2021
Unprompted review
Reply from The Shirt Bar
Dear H W Kuah, thank you so much for taking the time to leave us this review! 😊 We're very happy to know that our brand ambassador Shane was able to assist you. We will make sure to pass on your kind words. Thank you for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Bought pants at The Shirt Bar (Isetan…
My husband bought pants at The Shirt Bar (Isetan Scotts). Lilian was very helpful and attentive to our needs. She explained well. Thumbs up to her.
14 September 2021
Unprompted review
Reply from The Shirt Bar
Dear Vivienne, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to know that you’ve had a wonderful shopping experience with our brand ambassador, Lilian. We will make sure to pass on your kind words to her. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
As always
As always, The Shirt Bar excelled.
Oscar helped me with the ordering, the shipment reached me before time, and the item was fantastic.
5 September 2021
Unprompted review
Reply from The Shirt Bar
Dear Probir Das, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to know that you've had a wonderful shopping experience with us and that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We will also let Oscar know that you really appreciate his help. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
The T shirt we received was under my…
The T shirt we received was under my expectation.
15 August 2021
Unprompted review
Reply from The Shirt Bar
Dear Xiaomiao, thank you for your feedback. We are very sorry to hear that the t-shirt was under your expectation. We will always welcome you back to our boutiques for any exchanges. Alternatively, feel free to email us at wecare@the-shirt-bar.com and we will assist you in any way we can. We really appreciate you taking the time to leave us a feedback and we hope to serve you again soon. Meanwhile, take care and stay safe! 🙏
5 stars
The packaging is great, price is decent, came really quick, and it's beautiful! All that's left is to see whether the person I bought it for loves it as much as I think he will :)
10 August 2021
Unprompted review
Reply from The Shirt Bar
Dear Melanie, thank you so much for taking the time to leave us this review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our packaging. 🥰 We also hope the person you bought it for loves it as much as we enjoyed packing it for you. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Most outstanding service
Excellent service. And great selection. The concierge service of sending the selected pieces to the comfort of my home is way beyond my expectation for the price range. I hereby wish you success in your business and will continue to support your brand.
8 June 2021
Unprompted review
Reply from The Shirt Bar
Dear Simon, thank you so much for taking the time to leave us this lovely review! 🥰 We're very happy to know that you've had a wonderful shopping experience with us. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Lilian was very helpful and provide…
Lilian was very helpful and provide great customer service. I had ordered a size that did not fit well, and she went above the call of duty (replying to me later in the evening) to make sure I could exchange for the fit I needed. Very commendable initiative and service.
6 June 2021
Unprompted review
Reply from The Shirt Bar
Dear Michael, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Lilian. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Fast delivery and great customer service
The delivery was fast. The personalized Thank You card shows great customer service from TSB. Good job!
29 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Ivan, thank you so much for taking the time to leave us this lovely review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Excellent experience
Enjoyed the experience of the surprise personalised box. Not all of the items were to my taste but there were a few that I really loved instantly. When I wanted to try a different size, the alternative was quickly shipped over at no extra cost. This concept of trying out the items from home is really innovative, and is a lot more comfortable and enjoyable than shopping normally. The whole process was smooth and easy — thank you to Sarah for picking out the items and handling the entire process!
21 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Yihang, thank you so much for taking the time to leave this lovely review! 🥰 We are very happy to know that you enjoyed the entire process of having a personalised box curated for you and that it was a wonderful shopping experience with Sarah. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Unique shopping experience from home
Had been meaning to get some shirts for work as haven’t been doing it for about 1 year plus. Due to the pandemic and honestly too lazy to shop I did not bother to. However the text I got from Sarah on wanting to try this service whereby she would choose something for me to wear and sent to my home for me to try out was a unique experience. Once I’ve gotten the package, it was all love a first wear! So I decided to purchase the entire collection sent to me. Very happy with the service and uniqueness of bringing your business to your consumer homes!
17 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Matthew, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the entire collection that Sarah has curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Service is good
12 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Solehan, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Got my first order within a few days
Got my first order within a few days. No delay no fuss. T-shirt material is good and comfy, so I am happy with purchase. Bought 2 more in followup order.
11 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Ed, thank you so much for this lovely review! We are very happy to know that you are loving our range of t-shirts. 😊 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Pleasant experience
Staff was friendly and patient. Replies were prompt. All in all I had a pleasant online experience shopping at The Shirt Bar!(:
8 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Phoebe, thank you so much for taking the time to leave us this review! 🥰 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Great service, awesome products
The stylist, Sarah, was very helpful and gave suggestions on the type of clothings that will go with one another. Superb customer service on top of the awesome products from The Shirt Bar as always!
5 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Khairani, thank you for this lovely review! We are very happy to know that you've had a wonderful shopping experience with Sarah. 🥰 We will be sure to pass your kind words to her. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Great personal touch and splendid…
Great personal touch and splendid service
4 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Ryan, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Appreciated the extra mile taken
I loved this idea of a customised attire set, without me having to leave the house. I appreciated the extra effort that was undertaken when I asked for a pants size change, which was swiftly couriered over. Thank you!
3 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Ashley, we appreciate you taking the time to leave us this lovely review! 🥰 We're very happy to know that you enjoyed your personalised box and that you've had a wonderful shopping experience with us. Once again, thank you very much for taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Good customer service.
27 April 2021
Unprompted review
Reply from The Shirt Bar
Dear Matthew, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Never have this kind of experience…
Never have this kind of experience before, soenthing new, very interesting, services are very professional n friendly, time saving for shopping for new clothing, excellent
27 April 2021
Unprompted review
Reply from The Shirt Bar
Dear Kenneth, thank you so much for taking the time to leave us this review! 🥰 We are very happy and encouraged to know that you enjoyed this new experience and had a wonderful time shopping with us. Thank you for your support and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏
Good service
26 April 2021
Unprompted review
Reply from The Shirt Bar
Dear Edwin, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.