The Shutter Studio - Plantation Shutters & Blinds Reviews 

659
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products provided. The staff, including installers and office personnel, are frequently highlighted for their professionalism, helpfulness, and efficiency. Many customers appreciate the smooth process from initial consultation to installation, with excellent communication throughout. People often note how the products, like shutters and blinds, beautifully transform their living spaces. Installers are praised for their careful work, tidiness, and attention to detail, ensuring a clean and perfect finish. Many reviewers express strong recommendations, often becoming repeat customers due to their excellent experiences.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, efficiency,... See more

Product

Customers had positive experiences with product, frequently praising the excellent quality of shutters and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from beginning to end. The team at the shutter studio were so patient with us. We asked so many questions and they were always happy to walk through options and explain all the deta... See more

Company replied

Rated 5 out of 5 stars

Ordered my lovely shutters & blackout blind. Professional home service from John & products came slightly earlier then expected- bonus. Alex who did the installation was professional & what a great jo... See more

Company replied

Rated 5 out of 5 stars

I received first class service from ‘The Shutter Studio, London Road, Sevenoaks’. Every member of the team I dealt with was friendly, professional and efficient. The blinds are perfect and were inst... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 plantation shutters and from start to finish the experience has been excellent. Brandon visited in the first instance and explained all of our options. The office kept us informed at ev... See more

Company replied


Company details

  1. Blinds shop
  2. Awning supplier
  3. Decoration and Interior Design Store
  4. Home Automation Company
  5. Window installation service
  6. Window treatment store

About The Shutter Studio - Plantation Shutters & Blinds

Written by the company

About The Shutter Studio: Transforming Homes with Elegance and Functionality

Welcome to The Shutter Studio, a family-owned business with a legacy spanning over a decade. Since our establishment in 2011, we have been at the forefront of enhancing homes across Berkshire, London, Surrey, Kent, and West Sussex with our exquisite range of Plantation Shutters, Made to Measure blinds, and patio awnings.

Our passion for quality and dedication to exceptional craftsmanship have set us apart as a trusted name in the industry. With a strong commitment to customer satisfaction, we take pride in every detail of our work, ensuring that your home's aesthetic and functional needs are met beyond expectations.

Showrooms in Croydon and Sevenoaks: Where Vision Meets Reality

Step into our inviting showrooms in Croydon and Sevenoaks, where your vision for your home comes to life. Our experienced team is on hand to guide you through our extensive selection of Plantation Shutters, Made to Measure blinds, and patio awnings. Witness the exquisite materials, intricate designs, and innovative solutions that reflect the heart of The Shutter Studio experience.

Quality Guaranteed: Unveiling Our Warranties

When you choose The Shutter Studio, you're not just investing in your home's aesthetic appeal, but also in its longevity. Our wooden shutters are accompanied by a generous 7-year warranty, providing you with peace of mind in your choice. For those seeking exceptional durability, our PVC Shutters are backed by a robust 10-year warranty.

Timely Elegance: Transforming Your Home in Just 6 Weeks

We understand the importance of timely home improvements. That's why our UK Made shutters are designed to be installed within just 6 weeks. Whether you're aiming for a chic urban retreat or a countryside haven, we work diligently to bring your vision to life without unnecessary delays.

At The Shutter Studio, we believe that every home deserves the touch of elegance and functionality that our range of Plantation Shutters, Made to Measure blinds, and patio awnings brings. Join the countless satisfied homeowners who have entrusted us with their homes, and experience the transformation for yourself.

Elevate your home's allure with The Shutter Studio today. Discover timeless beauty, impeccable craftsmanship, and customer-centric excellence that define who we are.

Contact info

4.8

Excellent

TrustScore 5 out of 5

659 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(659)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class company.

The level of customer service this company provides is superb. From the initial instruction to the fitting of the shutters you remain fully informed. The finished product is a very high standard. I would highly recommend this company.

12 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Lee, thank you for your review, we are thrilled to hear that you are pleased with our service. We pride ourselves in the full service we provide, from a surveyor coming out to measure your windows to a fitter coming to fit your shutters. So it is great to hear lovely feedback like this!

Rated 5 out of 5 stars

Excellent service from quotation to…

Excellent service from quotation to fitting. It took a while from ordering to having the shutters fitted but we were kept up to date with information delivery. Cost was reasonably comparable to other suppliers who gave us a quote. Fitting was quick and efficient. They are beautiful. Have really made a difference to our rooms. We had to wait for them but it was worth it.

7 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Sharon, thank you for your wonderful feedback, we are thrilled to hear that you are pleased with your shutters. They really do transform your home! If you need any assistance in the future please do contact us.

Rated 5 out of 5 stars

Great quality

The shutters look really nice and they were fitted very well.
I am very happy with the the service received

6 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Edmund, thank you for your feedback, if we can help with anything further please let us know.

Rated 4 out of 5 stars

Customer service is really good.

Customer service is really good.
Quality of the shutters are very good.
The guys who come to fit the shutters our very professional, but what let’s the company down the time in which the shutters takes to arrive it’s way to long that why I have given them 4 star rating instead of 5
I will definitely use them again!!!

6 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Richard, thank you for your wonderful feedback, we are so happy to hear that you are pleased with our service as well as your shutters. Unfortunately, due to everything that has been going on for the past few years, our lead time is slightly longer than normal. The shutters are definitely worth the wait though!

Rated 5 out of 5 stars

Beautiful hard wood shutters

It’s a long wait from when you order your shutters until installation but worth it in the end. The shutters are stunning and make each room beautiful. The installers are very efficient and leave each window clean and tidy. I was very impressed with The Shutter Studio from start to finish.

6 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Maddie, thank you for taking the time to leave us a review, it is much appreciated. If you have any further questions please let us know and we will be happy to help out!

Rated 5 out of 5 stars

The shutter studio were very good at…

The shutter studio were very good at communicating everything I needed to know. Customer service was great and the actual products were quality.

5 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Elif, thank you for your lovely review. Our team are very knowledgable with the products and we make sure our customers are aware of exactly what they are going to receive. So thank you and we will pass this feedback on!

Rated 5 out of 5 stars

The shutter studio was really helpful…

The shutter studio was really helpful and staff were willing to help with the questions I asked. Starting with the staff in the shop, the one that came to measure up and the one that fitted the blinds and shutters.
This is the second time for me using the shutter studio and each time I was completely happy with my shutters blinds and the service.

5 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi, thank you so much for taking the time to leave us a review, we are thrilled to hear that you are pleased with our service as well as your shutters. If you have any further questions please do get into contact with us!

Rated 5 out of 5 stars

Good customer service

The customer service was good
And the survey came on the arrangement day and time previously booked.
They fitted a previously a blind for me
The work was done ✔️ I'm very satisfied

2 September 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Judith, thank you for your review. We pride ourselves in the service we provide, so seeing this review is great!

Rated 5 out of 5 stars

very happy with the sutters

very happy with the sutters, fitter very professional ,very happy with the way we have been treated.J

26 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi John, thank you for taking the time to write us a review, we really appreciate it and are thrilled to hear that you are pleased with our service as well as your shutters!

Rated 5 out of 5 stars

Amazing

Today we received Sam's visit to advise us about our shutters.
I need to say he is amazing and he explained all the processes to us in a very professional way.
Well done Sam. 5 stars to him.

24 August 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Helena, thank you for this wonderful review. We will be sure to pass this positive feedback to Sam! If you have any further questions please let us know.

Rated 5 out of 5 stars

Shutters and blinds

Whilst it took some time for the shutters to be made an delivered we are very happy with results. The installer was thoughtful, cleaned up and explained how they all worked. Good job!

19 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi, thank you for this lovely review, the team here really do appreciate it. If you require any assistance in the future please let us know. Take Care!

Rated 5 out of 5 stars

Fabulous! Worth the wait

We ordered in March and delivery was in August. However we were kept up to date with regular events. Once shutters arrived Sam arrived and installed them. He did a brilliant job and we couldn't be more pleased. We would definitely recommend. Worth the wait!

24 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Loraine, thank you so much for taking the time to leave us this lovely feedback, we really appreciate it! We will be sure to pass this onto Sam aswell! If you have any further questions please let us know and we will be more than happy to help out.

Rated 5 out of 5 stars

Fabulous shutters, Shutter Studio

I was very impressed with the service from the Shutter Studio. From an agent coming to my home to advise and listen to my needs through to the installation, all went seamlessly. The staff are all very professional, helpful and friendly. I would definitely recommend The Shutter Studio.

23 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Patsy, thank you so much for taking the time to leave us a review, we are thrilled to hear that you are pleased with our service. If you have any further questions or require any future assistance please let us know!

Rated 5 out of 5 stars

Excellent service and beautiful…

Excellent service and beautiful shutters.

23 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Heather, thank you for your review, the team here really appreciate feedback on the service we provide!

Rated 5 out of 5 stars

Fab company

Great communication and such a lovely team. Have had a couple of plantation blinds installed and can’t recommend highly enough

23 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Jo, thank you for taking the time to leave us a review, it is much appreciated. The shutters really do transform your home!

Rated 5 out of 5 stars

Seamless high quality experience

Seamless experience, good quality and excellent customer service

23 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Sam, thank you for this feedback, it is great to hear that you are pleased with our service! If you have any further questions please do let us know and we will be sure to help out!

Rated 5 out of 5 stars

Excellent shutter install

Excellent install, very attentive fitters, extremely clean and tidy. Second time we have used and would definitely use again and recommend

23 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Alan, thank you for your lovely review, it is great to hear that you are pleased with our service and have been such a loyal customer! If you require any further assistance please let us know!

Rated 5 out of 5 stars

Shutters installed today

Shutters installed today, perfect, the whole process was flawless. Mark was polite, professional would highly recommend.

16 August 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Bernadette, thank you so much for taking the time to leave us a review, it is greatly appreciated. We will be sure to pass this feedback to our wonderful fitter Mark!

Rated 5 out of 5 stars

Shutter installation

Excellent service from start to finish, faultless. Would highly recommend.

15 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Lisa, thank you for your lovely feedback, we pride ourselves in the service we provided so it is great to hear feedback like this!

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