The Shutter Studio - Plantation Shutters & Blinds Reviews 

659
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products provided. The staff, including installers and office personnel, are frequently highlighted for their professionalism, helpfulness, and efficiency. Many customers appreciate the smooth process from initial consultation to installation, with excellent communication throughout. People often note how the products, like shutters and blinds, beautifully transform their living spaces. Installers are praised for their careful work, tidiness, and attention to detail, ensuring a clean and perfect finish. Many reviewers express strong recommendations, often becoming repeat customers due to their excellent experiences.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, efficiency,... See more

Product

Customers had positive experiences with product, frequently praising the excellent quality of shutters and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from beginning to end. The team at the shutter studio were so patient with us. We asked so many questions and they were always happy to walk through options and explain all the deta... See more

Company replied

Rated 5 out of 5 stars

Ordered my lovely shutters & blackout blind. Professional home service from John & products came slightly earlier then expected- bonus. Alex who did the installation was professional & what a great jo... See more

Company replied

Rated 5 out of 5 stars

I received first class service from ‘The Shutter Studio, London Road, Sevenoaks’. Every member of the team I dealt with was friendly, professional and efficient. The blinds are perfect and were inst... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 plantation shutters and from start to finish the experience has been excellent. Brandon visited in the first instance and explained all of our options. The office kept us informed at ev... See more

Company replied


Company details

  1. Blinds shop
  2. Awning supplier
  3. Decoration and Interior Design Store
  4. Home Automation Company
  5. Window installation service
  6. Window treatment store

About The Shutter Studio - Plantation Shutters & Blinds

Written by the company

About The Shutter Studio: Transforming Homes with Elegance and Functionality

Welcome to The Shutter Studio, a family-owned business with a legacy spanning over a decade. Since our establishment in 2011, we have been at the forefront of enhancing homes across Berkshire, London, Surrey, Kent, and West Sussex with our exquisite range of Plantation Shutters, Made to Measure blinds, and patio awnings.

Our passion for quality and dedication to exceptional craftsmanship have set us apart as a trusted name in the industry. With a strong commitment to customer satisfaction, we take pride in every detail of our work, ensuring that your home's aesthetic and functional needs are met beyond expectations.

Showrooms in Croydon and Sevenoaks: Where Vision Meets Reality

Step into our inviting showrooms in Croydon and Sevenoaks, where your vision for your home comes to life. Our experienced team is on hand to guide you through our extensive selection of Plantation Shutters, Made to Measure blinds, and patio awnings. Witness the exquisite materials, intricate designs, and innovative solutions that reflect the heart of The Shutter Studio experience.

Quality Guaranteed: Unveiling Our Warranties

When you choose The Shutter Studio, you're not just investing in your home's aesthetic appeal, but also in its longevity. Our wooden shutters are accompanied by a generous 7-year warranty, providing you with peace of mind in your choice. For those seeking exceptional durability, our PVC Shutters are backed by a robust 10-year warranty.

Timely Elegance: Transforming Your Home in Just 6 Weeks

We understand the importance of timely home improvements. That's why our UK Made shutters are designed to be installed within just 6 weeks. Whether you're aiming for a chic urban retreat or a countryside haven, we work diligently to bring your vision to life without unnecessary delays.

At The Shutter Studio, we believe that every home deserves the touch of elegance and functionality that our range of Plantation Shutters, Made to Measure blinds, and patio awnings brings. Join the countless satisfied homeowners who have entrusted us with their homes, and experience the transformation for yourself.

Elevate your home's allure with The Shutter Studio today. Discover timeless beauty, impeccable craftsmanship, and customer-centric excellence that define who we are.

Contact info

4.8

Excellent

TrustScore 5 out of 5

659 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(659)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service!!

Stan and Jon installed my shutters last week - I am well pleased with them. It was seamless from start to finish - nothing was too much trouble - from the sales guys to the team in the office - highly recommended

15 August 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Lisa, thank you for your lovely review, it is great to hear that you are pleased with our service. We will be sure to pass this positive feedback to our fitters John and Stan!

Rated 5 out of 5 stars

I was delighted with the Shutter…

I was delighted with the Shutter Studio, from start to finish. They were extremely professional and kept me informed regularly.

The fitting of the shutters was excellent and everything left in immaculate condition. I would not hesitate to recommend this company.

15 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Karen, thank you so much for taking the time to write us a review, we are so happy to hear that you are pleased with our service as well as your shutters!

Rated 5 out of 5 stars

John and Stan fitted our shutters with…

John and Stan fitted our shutters with the minimum of fuss and the maximum professionalism - clean , tidy , accurate and pleasant.I am delighted with the finished product.

11 August 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Adrian, thank you for taking the time to leave us a review, it is much appreciated and we will be sure to pass on this great feedback to our wonderful fitters John and Stan!

Rated 4 out of 5 stars

Shutters fitted in BR3

Ordering the shutters was a simple process, the delivery was a simple process, however the installation was shocking, I had two separate installations, the first one being my living room bay window, 2 different colours of silicone used on my living room to seal gaps, white at the top and clear at the bottom and left hand side which look yellow and am unable to access my window handles properly so cannot take the key out once locked. The bedroom bay window looks awful there is in excess of 18mm of silicone on parts of the window frame. I called to complain about these issues, the customer service has been good and the team are due to return to rectify, I was told that they would be using slips to replace the excess silicone on the upstairs window, and that they would have to either remove the living room bay shutter completely and re align or replace the handles with a thinner version, whilst I am happy that my issues will be rectified I am concerned at the fact that the installation guys did not interact with me at any point stating these issues, I am having to have more time of work for the team to come and rectify poor quality of workmanship. Would I recommend The Shutter Studio, unfortunately not.

The team have returned to rectify the issues I stated above, the shutters now look so much better, like I stated above the customer service has been very good, the only reason I have not updated from 1 star to 5 stars is because of the initial problem.

11 August 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Dear Customer,

I hope you’re well,

Thank you for taking the time to do a review for us. I’m sorry to hear you had a frustrating experience with the installation of your shutters .

We always aim to deliver a great experience throughout the process of ordering your shutters with us and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

I apologise on behalf of everyone at The Shutter Studio. Please know that your situation was an exception. As you can see on other reviews, we are known for our Workmanship and the positive feedback we get from customers about our installation team.

I can see you are booked in for us to come back tomorrow to resolve the issues as discussed with the team last week.

Once again, we can only apologise that this has happened,

Take care

Rated 5 out of 5 stars

5 Stars All The Way

I was very happy with the Shutter Studio Team from start to finish.
All the staff I dealt with were all very friendly and very helpful. I was kept informed about my product right up to completion. One of the best company for service I have experienced for a while. Highly recommend them. 5 Stars all the way.

10 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Barbara, thank you for this lovely review, it was great to supply and fit your blinds for you! If you do have any further questions please do let us know!

Rated 5 out of 5 stars

Beautiful plantation shutters

Beautiful plantation shutters.
Have used this company before .

8 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Lynn, thank you for your review and being such a loyal customer. We hope to hear from you again!

Rated 5 out of 5 stars

Great all-round service

The whole experience with the Shutter Studio has been pleasant and thorough. The measuring up and quotation process was quick and efficient and fitting was excellent. Communication was very good and well managed. Thank you!

8 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Grant, thank you for taking the time to write us a review, it is great to hear that you are pleased with your experience with us. If you have any further questions please do let us know.

Rated 5 out of 5 stars

Great service installing blinds in…

Great service installing blinds in bedroom. Pleasant installer and surveyor and great aftercare so far.

8 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Customer, thank you for taking the time to leave us a review, we hope to hear from you again!

Rated 5 out of 5 stars

Personalised Window Shutters

An excellent job from a very helpful and efficient company.

7 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Richard, Thank you for this lovely review, we really appreciate it!

Rated 5 out of 5 stars

Would recommend the Shutter Studio…

Would recommend the Shutter Studio without hesitation. Excellent quote, viewed samples and finishes and had all of my questions answered. Customer service team very responsive on email. Installation to a very high quality, very polite, efficient and clean. Paid as quoted and very happy with the result. Nice to use a family run business, rather than a large company like Hillary's.

3 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Amber, thank you for this amazing review, we are thrilled to hear that you are pleased with our service as well as your shutters! If you do have any further questions please let us know and we will be more than happy to help out!

Rated 5 out of 5 stars

Thumbs up

All stages of the processes (e.g. measurement, shutter types and installation) was explained during the initial sales meeting, and all went all as discussed.

The only issue was the delay in shipment, but this was also raised during the initial meeting, and we were informed of the timescale for any delays.

Would recommend The Shutter Studio and our neighbours have been around to take a look.

2 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi, thank you for your review, the team here really do appreciate it. With regards to the shipping, we like to be completely transparent as in this current climate things are taking a little bit longer to come in. We are glad you were informed of this on your initial meeting. It is great that you would recommend us and if you have any further questions please do get in contact.

Rated 5 out of 5 stars

Glad I used the shutter studio.

I am very happy with my blinds they transform the bedroom they are very good quality and the fitting was mess free . I would recommend the shutter studio they are very helpful and professional company.

2 August 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi, thank you for this review, the shutters really do transform your home and makes the room look very neat and fresh. It is great to hear that you would recommend The Shutter Studio, and if you have any further questions please do let us know!

Rated 5 out of 5 stars

Professional and personable service

Roberto came to measure up for our gorgeous plantation shutters and was really thorough and knowledgable, instantly putting us at ease. Big shout out to Sam and Nick who fitted our shutters and blinds- they were very professional and accommodating, they were extremely respectful and quiet when I was trying to navigate work calls and our dogs and did a fantastic job!

28 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Sophie, thank you so much for your lovely review, and great feedback on Roberto, Sam and Nick. We will be sure to pass this on to them. If you have any further questions please do let us know and we will be happy to help out!

Rated 5 out of 5 stars

job well done

Arrived and left on time. Team was efficient and friendly,they pointed out an error took photos and said that a small panel would be replaced. They left the rooms tidy and gave us a walkthrough as to how to use the shutters and care for them. Job well done.

27 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Gill, thank you so much for taking the time to leave us this lovely review, it is great to hear that you are pleased with our service. If you do require any assistance in the future please do let us know.

Rated 5 out of 5 stars

The Shutter Studio

The Shutter Studio were very good at keeping in touch, giving us updates on when the shutters would be arriving and then promptly arranging an installation date. The installer was extremely efficient and we are really pleased with our new shutters.

27 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Pauline, thank you for this review, it is great to hear that you are pleased with our service. The team here are great and we make sure to keep our customers as aware of the order updates as possible. The shutters really do transform your home. Enjoy!

Rated 5 out of 5 stars

Nice company to work with

Nice company to work with. They are very efficient, even though their suppliers are quite slow with the delivering of the blinds. Communication is clear and very polite. I'll recommend them 100%

26 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello, thank you for this wonderful feedback, the team here really appreciate it.
If you do require any assistance in the future please do let us know and we will be more than happy to assist.

Rated 5 out of 5 stars

Quite forward process and very…

Quite forward process and very informative team at shutter studio. precise survey and easy installation. Happy with the finish product. looks forward to do the next section.

26 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Jaber, thank you for taking the time to leave us this lovely review, we are thrilled to hear that you are pleased with our service as well as your shutters! If you do have any further questions please let us know.

Rated 5 out of 5 stars

Great service

Great service! Kept us up to date at all times.

The blinds are amazing. Thanks

24 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Nina, thanl you for your lovely review! If you require any assistance in the future please let us know! Take care

Rated 5 out of 5 stars

Happy experience overall

The team that installed our shutters showed skill, professionalism and kindness to the environment.

19 July 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Nela, thank you for this feedback, it is great to hear that you are pleased with our service! If you require any future assistance please let us know!

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