The Sleeping Bag Store Reviews 588

I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day delivery, order arrived next day. Everything is perfect. Thank you.

Excellent value paired with outstanding service. What else could you desire?

Great price combined with a great service. What more could you ask for.

Exceptional customer service and good price, kept us informed of progress throughout.

When there was a mix up with delivery, the customer service in getting my order to me was exceptional. Would definitely use this company again.

Pleased with product. Thanks

The colours of the badges were great for the three kids. Quality looked good. The delivery was fast. We shall see this summer how they perform.

Super fast delivery

Delivery came promptly. Ordered the Snugpack basecamp sleeper expedition ops sleeping bag and it is a little bulky packed down but that's to be expected as it's a super warm and comfy sleeping bag having tested it out in 1-2 degrees temp I felt super snug and cosy.

Great product! I needed an occasional spare bed and this self-inflating airbed is perfect.

Availability, price, speed of dispatch

Brand new quality, cheaper than all other retailers unless you buy the item seocnd hand, which the stuff they sell isn't. Probably the best place to get your hands on a good quality bag for the best price

The sleeping bag itself is great and as described. Website/ordering was easy.

We used express delivery to receive it in time for a school residential and I am happy that it all worked great- the bag actually arrived a bit earlier than expected.

User friendly website, easy to search for the item I wanted. A good selection of items to choose from, all good brands and competitively priced. Very pleased with my sleeping bag which arrived promptly and when it was promised. Overall a positive experience. I would buy from here again.

The item arrived quickly and as described. I had to contact the company as I had a query on my order - customer service was exceptional in how they dealt with my query. Highly recommend it and I will be ordering from them again in the future.

A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use.

I emailed them just for their thoughts and the response was outstanding. I got an actual phone call the next day from a lovely (and witty) chap and a new bag and returns label were basically on their way. Exceptional response and customer service. Hats off

Great customer service and quality products.

Unbelievable customer service.
I had a problem with a sleeping mat leaking making it pretty useless. I knew I’d bought it a few years ago but wasn’t sure. Checked and I had bought it 1 year and 364 days before the problem. It had a 2 year warranty. Emailed the team.
Got a reply same day saying yes they could help. Sent me a pre paid postage. I sent the mat back. I then emailed to ask about progress as I had another camping trip due. They phoned me up and basically said although the product had gone to the manufacturer, they knew it was faulty. So they just sent me a brand new one. Arrived the next day.
This was an expensive sleeping mat.
They went really above and beyond. I can only completely recommend them. Brilliant brilliant customer service.

Great products and service, and fast delivery. Reasonably priced very very warm cosy sleeping bag.