The Sports Room Reviews 

398
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff who provide extremely helpful advice and excellent personalized recommendations for specialized sports gear and footwear. Consumers consistently note that the team is patient, welcoming, friendly, and always ready to assist shoppers without any pressure. People also highlight the impressive selection of high-quality products available for running, cycling, and open water swimming. Furthermore, online shoppers greatly appreciate the exceptionally fast delivery service and the professional packaging of their received orders. Many buyers state they will definitely use these services again in the future and gladly recommend the business to others.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness and in-depth product... See more

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of competitively... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast shipping... See more

Order

Users describe positive interactions with order, consistently praising the very fast turnaround and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

This is a super local gem of a sports store. They are very responsive about stock availability and efficient in terms of delivery. They have a really wide selection of brands which are competitively p... See more

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(398)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

sports room

easy to order and prompt delivery thank you

29 July 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the feedback and the review. Much appreciated - Ciara

Rated 5 out of 5 stars

Can't speak highly enough of the lady I…

Can't speak highly enough of the lady I dealt with. She knew her stuff . Measured my feet and came back with a few options. Choose the Hokas and I'm not disappointed. Very comfortable and my issues with Planters fasiciitis is all but gone.

1 August 2025
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Reply from The Sports Room

Nothing worse than the PF - delighted to hear the shoes are helping!

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very speedy efficient delivery. Will definitely purchase again

29 July 2025
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Reply from The Sports Room

Look forward to seeing you again online (or in the shop!)

Rated 5 out of 5 stars

Have bought from this lovely Irish…

Have bought from this lovely Irish business plenty of times great deals online, friendly and knowledgeable staff when you visit and a beautifully unique store. If I could give more than 5 stars I would

27 July 2025
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Reply from The Sports Room

Aw stop! You're bringing a tear to me eye ;o) Many thanks for the lovely review - Ciara

Rated 5 out of 5 stars

Top Quality Experience

Always a very pleasant experience in the Sports Room, the staff are super helpful and ready to give advice on whatever topic is required. A 10/10 experience!

27 June 2025
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Reply from The Sports Room

Thanks for the review :o)

Rated 5 out of 5 stars

Excellent customer experience

Dropped into the Sports Room last Sat , looking for swimming goggles. The sales assistant that came to my rescue was fab. She was so pleasant to deal with , so patient and so knowledgeable .
Delighted with my purchase . Would highly recommend Sports Room to a pal. I'll be back .

28 June 2025
The Sports Room logo

Reply from The Sports Room

She was thrilled with the review thank you! Hope to see you again soon, Ciara

Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience, I had a number of queries re swimming goggles and the sales assistant could not have been more informative, patient, knowledgeable and charming. Support this great shop in Wicklow, it is a gem!

28 June 2025
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Reply from The Sports Room

This review made his day! #employeeoftheweek Thank you, Ciara :o)

Rated 5 out of 5 stars

Enda and the Team are Amazing

Enda and the Team are Amazing, extremely friendly and efficient service, Enda is a Human Dynamo, always grafting and no job is problem for them, the best service you could wish from a bike shop, people and technical skills second to none, I would recommend these Guys all day, every day, thank you Enda…Seán.

27 June 2025
The Sports Room logo

Reply from The Sports Room

Thanks so much for the recommendation, appreciate it - will be sure to led the lads in the work shop know, Ciara

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