The Sports Room Reviews 371

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and patient, making their shopping experience pleasant and informative. Many people highlight the excellent service, noting the quick delivery and professional packaging of their orders. Reviewers also appreciate the wide selection of quality products available, including running footwear, cycling equipment, and swimming gear. The personalized touches, such as handwritten notes, are frequently mentioned as a delightful bonus. Conversely, a small portion of people felt dissatisfied with issues related to product replacements, experiencing long delays and receiving non-functional items. Some customers also mentioned a lack of reaction to their concerns and perceived issues.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Users describe positive interactions with products, often highlighting the excellent selection and quality of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting excellent and top-class assistance... See more

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Customers had positive experiences with order, praising the easy online ordering process and prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

371 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordered Hoka Arahi 8 at the end of the…

Ordered Hoka Arahi 8 at the end of the weekend. They arrived on Tuesday and are exactly as stated. I also got a 10 euro discount and a handwritten note in the box. This is why we should be supporting local businesses. I was in a well known sports shop franchise in Tallaght the other day and they were selling overpriced outdated models and the colours were terrible. Even Elverys had newer models cheaper which was surprising.

The sports room impressed immediately on price, quality, delivery time and attention to detail 10/10

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Top marks

Easy checkout, fast delivery. Nice little touches such as a thank you email and a handwritten note. I'd definitely use The Sports Room again and recommend them.

29 May 2026
The Sports Room logo

Reply from The Sports Room

Thank you! Glad you liked - look forward to helping you again in the future, Ciara

Rated 5 out of 5 stars

Excellent Customer Service

Always blown away with how helpful and knowledgeable the staff are.

27 May 2026
The Sports Room logo

Reply from The Sports Room

We're really lucky with the team we have - always give 100%

Rated 5 out of 5 stars

Very helpful staff who advised me on…

Very helpful staff who advised me on the best option while I was searching for a bike. The store also supports the Back to Work Scheme, which was great. Everything was sorted within a few days, and I got my bike quickly.
The service and mechanic team are always happy to explain things and answer any questions I have. Absolutely amazing local shop.

2 May 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Enjoy your new bike! Thanks for the lovely feedback

Rated 5 out of 5 stars

I had a great experience and found the…

I had a great experience and found the customer service to be exceptional! I felt seen and taken care of from the start. The location is fun and cozy, too.

11 May 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad you had a good shopping day out!

Rated 5 out of 5 stars

Speedy online order and delivery with…

Speedy online order and delivery with great communication, it was also lovely to open my package to a hand written message ☺️

8 May 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

As we don't get a chance to talk to our online shoppers, we like to write a little note of thanks instead!

Rated 5 out of 5 stars

Running glasses

Delighted with my new running sunglasses-light, affordable & the girl who helped me was lovely

1 May 2026
The Sports Room logo

Reply from The Sports Room

She's a fan of those glasses! Thanks for leaving a review

Rated 5 out of 5 stars

A great experience

This is a great sports shop to visit online or in person. Staff know their products and are very helpful. It’s not just a shop it’s an experience.

1 May 2026
The Sports Room logo

Reply from The Sports Room

Thank you! And many thanks for sending your pals to the shop last week :o)

Rated 5 out of 5 stars

The socks were for my son’s first half…

The socks were for my son’s first half marathon which he ran today in Limerick and he said the socks definitely helped him. No blister, no complaints so all is great. And delivered within 2 days. Thank you 😊

28 April 2026
The Sports Room logo

Reply from The Sports Room

Good socks definitely make a difference - our own daughter just recently discovered that too, fashion socks just don't do the job ;o)

Rated 5 out of 5 stars

Excellent Service

Excellent Service, quick delivery. Will definitely order from them again. Loved the little personal touch with the handwritten note included in my delivery

27 April 2026
The Sports Room logo

Reply from The Sports Room

Glad you liked ;o)

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