The Strap Tailor Reviews 5,179

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,082 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the beautiful leather, comfortable feel, and perfect fit for their watches. Many appreciate the wide variety of materials and designs available, including custom options, which allow for a personalized touch. The service is frequently highlighted as first-class, with efficient order processing, quick delivery, and helpful support when needed. However, some people mentioned issues with international orders, where parcels were not received and shipping costs were withheld despite the customer not receiving proper customs notifications or delivery attempts. A few other people also felt that the straps were too long or had sizing discrepancies, leading to returns or an inability to use the product as intended.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent craftsmanship and... See more

Service

Clients share positive opinions on service, with many reviewers consistently reporting professional,... See more

Order

Users describe positive interactions with order, often praising the ease and speed of the ordering process,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting expedient and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more

Company replied

Rated 5 out of 5 stars

Bought my 2nd strap from the Strap Tailor, the first for my Grand Seiko, this one a sale strap for my Longines Moon Phase triple calendar at half price. Blue Ostrich leather looks fantastic and top qu... See more

Company replied

Rated 5 out of 5 stars

Wonderful quality straps with first class service. The order was quickly picked up and shipped quickly - and onto my watch within 48 hours of ordering. I have also ordered custom-made straps in the pa... See more

Company replied

Rated 5 out of 5 stars

I've ordered a number of straps from them, 5 or 6, dn't even remember how many, mostly nato straps, I love the design and colors, and the quality. But besides the straps, their customer service is als... See more

Company replied


Company details

  1. #48 of 131 best companies in Watch shop
  2. #2 of 10 best companies in Leather Products Manufacturer
  3. #7 of 28 best companies in Leather Goods Shop
  4. #15 of 27 best companies in Watch repair shop

Information provided by various external sources

A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had exactly what i want

Had exactly what i want. No aggro. Very simple ordering. Promt delivery in decent packaging. Whats not good bout that??!!!

18 March 2026
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Reply from The Strap Tailor

Thank you Leo, this is wonderful feedback. I appreciate that. We strive for constant improvement and this feedback helps me ratify that I am focussing on the right things. See you again I hope, all the best, David & The Team

Rated 5 out of 5 stars

Great quality and service

Great quality and service

18 March 2026
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Reply from The Strap Tailor

Thank you Nick, the pleasure was all ours. I hope to see you again in future. Have a lovely week. All the best, David & The Team

Rated 5 out of 5 stars

Wanted to order a custom strap to fit…

Wanted to order a custom strap to fit with the Rolex clasp. The team was very patient and helpful to go through the details with me as it was my first time ordering a custom strap. They set the expectations and when I received it exceeded it. Was worried that a strap not made by the watch manufacturer will cheapen the look of the watch but it didn’t do that at all. Great quality to a point where I think it improved the look in my opinion. Very happy with the result and will order another one for other watches as well as other color/fabric for the one they already made. Thank you so much strap tailor!

21 April 2026
Unprompted review
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Reply from The Strap Tailor

Thank you so much Ilan, you are so very welcome. I really appreciate you leaving such genuine feedback. Its a pleasure to work with customers on these bespoke ideas and thanks for the pics, that looked glorious. I hope indeed to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

A rare gem

I have bought a number of straps, some custom and some off the peg and it's always been a great experience. You can tell that they care about the straps they make and it comes through in the finished product.

18 March 2026
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Reply from The Strap Tailor

Thank you so much David. You are the best! Always such a joy to see a customer return and to welcome you each time is a privilege. See you soon. All the best, David

Rated 5 out of 5 stars

The straps are comfortable

The straps are comfortable, secure and stylish. The choice also means you can find a strap to choose for a mood or even a day. I highly recommend.

28 April 2026
Unprompted review
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Reply from The Strap Tailor

Thanks very much Tony. Very nice feedback indeed. I do hope we see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

After a fault with the original strap

After a fault with the original strap . The second strap was perfect.
Well done and I’ll definitely use you again .

17 March 2026
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Reply from The Strap Tailor

Thank you very much for the great review. Always happy to help if there is an issue and I do hope you enjoy your new strap! All the very best, David & The Team

Rated 5 out of 5 stars

Beautifully made sailcloth strap for my…

Beautifully made sailcloth strap for my Apple Watch. Excellent service and looks superb.

17 March 2026
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Reply from The Strap Tailor

Thank you very much Ian for your kind review, you are most welcome. So pleased you like your new strap. I hope we see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Choice of wrist straps was very good…

Choice of wrist straps was very good delivery was good and quality of the straps were very good

16 March 2026
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Reply from The Strap Tailor

Thank you Sean for your lovely review. You are very welcome and I am pleased to hear you enjoyed buying your straps from us. I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Very happy

Couldn’t be happier with the final product. My bespoke strap is even nicer than the Tag Heuer original. David knows what he is doing and is a reliable communicator. Highly recommend!

16 March 2026
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Reply from The Strap Tailor

Thank you Tim, that's a great review! We always strive for the best quality in leather and finish and I am pleased you felt that when you received your strap. You are most welcome and I do hope we see you again in future. All the best, David & The Team

Rated 5 out of 5 stars

Exceeding Expectations!

David and team have outdone themselves again. I just received my Blue Cordovan strap to replace an ill-fitting factory sailcloth on my Blancpain 5066. My every expectation was exceeded from choice of materials and sizing to worry free international ordering and delivery. Well, done and thank you very much for your attention to detail as it shows in your work.
Best regards,
Kevin W

24 April 2026
Unprompted review
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Reply from The Strap Tailor

Thank you Kevin! You are so welcome. Love that review, I appreciate you. So glad you are enjoying the Cordovan, its just wonderful isn't it. You know where I am if you need me again Kevin and have an ace week ahead. All the best, David & The Team

Rated 3 out of 5 stars

Customs!!!

Customs!!!
As a EU customer I had to pay about 90 EUR.
The straps were already not cheap, this makes them totally uncompetitive.
Last time I ordered...

16 March 2026
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Reply from The Strap Tailor

Thanks Brice for your review. We do make it very clear on the product page (right under the add to cart button) and in the delivery drop drown, and in the shipping policy that as the UK is not in the EU and hasn't been since 2020, 6 years ago. It is very clearly noted that taxes and duties for EU customers are the buyers responsibility and if you wish to buy from a UK business you should be aware of duties to Luxembourg.

I hope you liked your straps though! All the best, David

Rated 5 out of 5 stars

Great watch straps with many variations

The whole experience was easy and products are excellent.
They are not like leather watches widely available on the high street. The quality is good and look better that watchmakers' own brand, which tend to be more expensive.
Would (and have) recommended.

16 March 2026
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Reply from The Strap Tailor

Thank you Mike for your lovely review, that is wonderful to hear. This is absolutely it, the OEM straps are so wildly expensive and not good quality. I am here to change that! All the best and I hope to see you again soon. David & The Team

Rated 5 out of 5 stars

Blue Rubber for Omega Diver

I purchased a blue rubber clasp strap for my Omega Seamaster Diver 300. Went back and forth between this one, and the one from Omega. Glad I went with The Strap Tailor. Great quality and a great value for the product.

16 March 2026
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Reply from The Strap Tailor

Thank you Joseph for your great review. Very pleased to hear that you are enjoying your new strap and appreciate the quality. You are very welcome and I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

I have bought a few straps from them in…

I have bought a few straps from them in various materials - leather, canvas, NATO. These have included both custom and off the shelf versions. The quality is always excellent and Lisa and David provide timely and friendly customer service. Highly recommended and I am sure that I will buy again.

27 April 2026
Unprompted review
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Reply from The Strap Tailor

Thank you Matthew for leaving us a review. Appreciate that. You are very welcome and its nice to get that feedback about our service, we do our best to give everyone a great experience. I hope to continue to work together! All the best, David & The Team

Rated 5 out of 5 stars

Beautiful strap for my “Moonwatch”!!

Beautiful strap for my “Moonwatch”!!

16 March 2026
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Reply from The Strap Tailor

Thank you John for your kind review. So pleased to hear that! You have a strap monster there...its a slippery slope haha. I hope to see you again soon. All the best, David & The Team

Rated 1 out of 5 stars

Their prices do not include custom…

Their prices do not include custom duties and vat for import to EU

16 March 2026
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Reply from The Strap Tailor

Thanks Thomas for your review - we also responded to your email regarding import duties.

Our prices for EU customers are excluding VAT, so 20% less. As the UK is no longer in the EU and has not been since Brexit (6 years ago) you are responsible for taxes in your country, this is made clear in our shipping policy, and right below the add to cart button before you buy, and further to that in the shipping section on the product page incase you needed any further clarification. Have a great day won't you. All the best, David

Rated 5 out of 5 stars

Love my new strap!

Top quality product and service!

Love my new strap for my milgaus.

27 April 2026
Unprompted review
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Reply from The Strap Tailor

Thank you Rob for your kind review. So glad you like your new strap. Also the Milgauss is one of my all time favourites. Great choice! See you again soon I hope. All the best, David & The Team

Rated 5 out of 5 stars

Love the straps!

Love the straps! The quality of the weave and hardware is fantastic, dimensions are spot-on. Delivery and communication great.

13 March 2026
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Reply from The Strap Tailor

Thank you John, love that review. You are so very welcome and it was a pleasure working with you. I do hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Wonderful straps.

Wonderful straps.

12 March 2026
The Strap Tailor logo

Reply from The Strap Tailor

Thank you very much for your review. Glad to hear you love the straps. See you in the future I hope, all the best, David & The Team

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