The Strap Tailor Reviews 5,178

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,082 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the beautiful leather, comfortable feel, and perfect fit for their watches. Many appreciate the wide variety of materials and designs available, including custom options, which allow for a personalized touch. The service is frequently highlighted as first-class, with efficient order processing, quick delivery, and helpful support when needed. However, some people mentioned issues with international orders, where parcels were not received and shipping costs were withheld despite the customer not receiving proper customs notifications or delivery attempts. A few other people also felt that the straps were too long or had sizing discrepancies, leading to returns or an inability to use the product as intended.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent craftsmanship and... See more

Service

Clients share positive opinions on service, with many reviewers consistently reporting professional,... See more

Order

Users describe positive interactions with order, often praising the ease and speed of the ordering process,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting expedient and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more

Company replied

Rated 5 out of 5 stars

Bought my 2nd strap from the Strap Tailor, the first for my Grand Seiko, this one a sale strap for my Longines Moon Phase triple calendar at half price. Blue Ostrich leather looks fantastic and top qu... See more

Company replied

Rated 5 out of 5 stars

Wonderful quality straps with first class service. The order was quickly picked up and shipped quickly - and onto my watch within 48 hours of ordering. I have also ordered custom-made straps in the pa... See more

Company replied

Rated 5 out of 5 stars

I've ordered a number of straps from them, 5 or 6, dn't even remember how many, mostly nato straps, I love the design and colors, and the quality. But besides the straps, their customer service is als... See more

Company replied


Company details

  1. #48 of 131 best companies in Watch shop
  2. #2 of 10 best companies in Leather Products Manufacturer
  3. #7 of 28 best companies in Leather Goods Shop
  4. #15 of 27 best companies in Watch repair shop

Information provided by various external sources

A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Rated 5 out of 5 stars

Second order: single-pass fabric

My second order of single-pass fabric straps continues a color selection which compliments my wardrobe perfectly! Strap Tailor’s products are my go to choice. Excellent quality at fair prices.

9 April 2026
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Reply from The Strap Tailor

Thank you for coming back for round two — building out a colour set that works with the wardrobe is exactly how the single-pass fabrics are meant to be used, so it's brilliant to hear it's coming together. Really appreciate you making us your go-to Joe

All the best,
David & The Team

Rated 5 out of 5 stars

Chestnut Buttero Strap

I've been looking for some time for a brown leather strap for my 3861 Speedmaster. David was online when I was visiting his online store and suggested the Buttero Chestnut Brown as I was trying to give my Speedy a FOIS look. Turned out to be a perfect choice! High quality craftsmanship and super comfortable on wrist. Would definitely recommend.
Many thanks
Greg
Western Australia

9 April 2026
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Reply from The Strap Tailor

Thanks Greg — really glad the Buttero Chestnut Brown worked out on the 3861. The FOIS look is one of my favourite directions for a Speedy, and that chestnut tone sits beautifully against the black dial and steel case. Pleased it's comfortable on the wrist too — Buttero breaks in really nicely over the first few weeks.

Enjoy wearing it, and shout if you ever want to try another pairing.

All the best,
David & The Team

Rated 5 out of 5 stars

High quality wristbands

High quality wristbands. I am very happy.

9 April 2026
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Reply from The Strap Tailor

Thanks so much Kristian. Lovely to hear that. I hope to see you again in future. All the best, David & The Team

Rated 5 out of 5 stars

Better than OEM

Very well made strap, looks and appears OEM. I needed a longer strap for my wrist, and since IWC didn't make the strap style I needed for my larger wrist, the Strap Tailor came through. Very happy with the final result.

8 April 2026
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Reply from The Strap Tailor

Thank you for the kind review — really pleased the strap looks the part on your IWC and that the extended length sorted the fit. Custom sizing is exactly the sort of thing the OEMs can't always accommodate, so it's good to hear we could step in. Enjoy it on the wrist.

All the best,
David & The Team

Rated 5 out of 5 stars

Great strap!

Although the price was at the upper limit of what I would consider acceptable, I was very pleased with the strap and clasp. It is very comfortable, convenient and good looking. I would buy another if rubber sail cloth looking straps came in a leather looking brown color. It seems no one makes good looking brown rubber straps. I also like the “price is the price” way of doing business, no additional taxes, shipping fees or tariffs, a sincere thank you for that.

8 April 2026
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Reply from The Strap Tailor

Thank you for the thoughtful review — really pleased the strap and clasp are working well for you on the wrist.

The brown rubber sailcloth point is a fair one, and you're right that it's a genuine gap in the market. It's noted on our development list — getting a brown that reads as warm and leather-like rather than flat or muddy in rubber is the challenge, but it's something we'd like to crack.

And thank you for calling out the all-in pricing — we made a deliberate choice to absorb duties and shipping on international orders rather than surprise customers at the door. It's good to know that lands well.

Looking forward to your next order whenever the right strap comes along.

All the best,
David & The Team

Rated 5 out of 5 stars

Fabulous strap,really suits the watch

Fabulous strap,really suits the watch. Fits perfectly and beautifully made.
David was really good keeping me updated on the progress of the strap build. Will certainly be ordering another strap. Thanks.

8 April 2026
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Reply from The Strap Tailor

Thank you so much for the kind words — it was a pleasure keeping you in the loop during the build, and I'm really pleased the finished strap suits the watch so well. Looking forward to making the next one for you.

All the best,
David & The Team

Rated 4 out of 5 stars

Unfortunately things didn’t turn out…

Unfortunately things didn’t turn out the way I had hoped. But wanted three of your straps, still do, and amazingly only you had the 3for2 offer.
Frustratingly I couldn’t test the fit between the lugs. 18mm but I think 17mm may have been a better choice.
I could not risk damaging the straps by squeezing them onto the watches so eventually had to return them in pristine condition. If you can think of a way to guarantee a fit then I’m your man.
Regards,
Ian
PS. I’m did send photos at the time.

8 April 2026
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Reply from The Strap Tailor

Thank you Ian for your review and sorry you returned your straps. It sounds like you need a different size which we can obviously do for you. If you are unsure about your lug width its worth getting some cheap digital calipers to be certain of the size before you order, way more accurate than trying to work it out with a ruler or taper measure, then we can be sure to get the size just right. All the best, David & The Team

Rated 5 out of 5 stars

Alligator custom strap

I ordered an alligator custom strap for my Glashütte Original watch. The order process was easy and fast, there are lots of options to chose from. Delivery took about 5 weeks, I got several emails with interim status updates. I am very happy with the result and have just ordered again .

6 February 2026
Unprompted review
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Reply from The Strap Tailor

Thank you for the lovely review Stephan — a custom alligator strap on a Glashütte Original is a fantastic pairing, and we're really glad you're happy with how it turned out. Thanks too for your patience during the build; we always try to keep customers in the loop with the interim updates, so it's good to know those landed well.

Looking forward to making your next one.

All the best,
David & The Team

Rated 4 out of 5 stars

Very nice

The only thing keeping med me from giving a 5-star rating is that I feel that Genteels strap is marginally better.

8 April 2026
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Reply from The Strap Tailor

Thanks for your review. Glad you are enjoying your new strap. All the best, David & The Team

Rated 5 out of 5 stars

Great strap

Great strap, exactly what I ordered

8 April 2026
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Reply from The Strap Tailor

Thank you for the kind words and the 5 stars — really appreciated. Enjoy the strap!

Rated 5 out of 5 stars

Great quality and fair pricing.

I have ordered many times from The Strap Tailor and after wearing the straps for a while I can say that they are fantastic.

The leather ones have held up well to plenty of abuse while retaining the lovely colour that they arrived with.(The stitching has remained in great condition too)

The soft touch rubber and two piece nylon straps have held up well for my work watches, easy to clean and haven't failed on me - even when subject to knocks and scrapes.

All in all this company offers solid products for a fair price - looking forward to ordering more in the future.

8 April 2026
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Reply from The Strap Tailor

Thank you so much Chris for taking the time to share this — it genuinely means a lot. Hearing that the leather straps have held their colour and that the saddle stitching is still going strong after real-world wear is exactly what we hope for; that's the whole point of making them by hand. And it's great to know the rubber and NATO options have stood up to the rougher days at work too.

We really appreciate your continued support over the years, and we're looking forward to making more straps for you whenever you're ready.

All the best, David & The Team

Rated 5 out of 5 stars

Excellent service again.

Excellent service and watchband again.

22 May 2026
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Reply from The Strap Tailor

Ah you are most welcome Steven, thank you for working with me again. Its such nice validation to see a customer back! See you soon, all the best - David & The Team

Rated 5 out of 5 stars
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Reply from The Strap Tailor

Well that's what I like to hear in the morning! You are most welcome. I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Nice strap


Nice strap, and a good fit.

7 April 2026
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Reply from The Strap Tailor

Thank you Bob, so pleased to hear that. I hope we see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent quality especially for the price, product exactly as described.

7 April 2026
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Reply from The Strap Tailor

Thank you Aditya for your kind review, you are most welcome! I hope we see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

They are beautiful and well done

They are beautiful and well done. Worth the money for sure. The only thing possibly negative is they don’t show up fast. Regardless I will purchase again. Thank you

9 April 2026
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Reply from The Strap Tailor

Thank you Charlie for that great review. You are always welcome here. You are right, our made to order range do take a few weeks but that is because we make them by hand, every strap. So they take about 4 hours per strap so its very time consuming. The quality is our focus though. We do have the ready to wear range which I am always expanding should you want something ready to ship though if you haven't seen that. I hope to welcome you again soon. All the best, David & The Team

Rated 5 out of 5 stars

This will be my 4th strap from The…

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, quality craftsmanship, beautiful leather smell - really compliments the blue watch face.

Quick delivery, excellent packaging, would definitely recommend to anyone looking for something special for their watch.

Thanks again TST - I will be back.

18 May 2026
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Reply from The Strap Tailor

Thank you Chris. Such a great review! You are always welcome and its so nice to see you again. I love badalassi wax as well, its just such a beautiful leather isn't it, the colour and the patina are to die for. You are welcome back any time and I hope to see you soon. All the best, David & The Team

Rated 5 out of 5 stars

The quality and workmanship of these…

The quality and workmanship of these watch bands is second to none! I’ve bought several and love them! All of them have the kind of quality that will last a lifetime.

9 April 2026
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Reply from The Strap Tailor

Wow thank you Craig for that lovely review, you are so very welcome. This sort of feedback lets me know we are doing the right things and creating a great product. You are welcome any time and I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Rating

Fabulous strap

9 April 2026
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Reply from The Strap Tailor

Thank you Andrew - appreciate that kind feedback. You are most welcome and I hope to see you again soon. All the best, David & The Team

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