Asides from starting the challenge coin back in Sept 2025, going thru 6 customer service representatives, nit picking on small cost and dealing with no contact from some incompetent design team for... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the fourth time I have had "challenge" coins made here. Every order was procured with the design team help using chat or phone. Each time I "talked" to a team member, they were very court... See more
Company details
- Souvenir manufacturer
- Clothes and fabric manufacturer
- Corporate gift supplier
- Custom label printer
- Fashion accessories shop
- Promotional products supplier
Written by the company
Since 2014, THE/STUDIO has been a trusted partner in the fashion industry, serving clients across North America and globally. Our expertise in custom manufacturing has forged strategic alliances with top-tier manufacturers, enabling us to create truly unique, one-of-a-kind products that go beyond fashion. We craft exceptional custom products for individuals, organizations, and enterprises, ensuring unparalleled quality and attention to detail. At THE/STUDIO, we guarantee the highest standards of quality control, offering a seamless experience from concept to creation.
Contact info
1055 E. Colorado Blvd., Suite 500, 91106, Pasadena, United States
- (877) 395 9119
- sales@thestudio.com
- thestudio.com
3.9
Great
4K reviews
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Idea
We were looking for a unique corporate gift and The/Studio was the perfect solution. The custom coins were a huge hit with our employees. They're great way to show appreciation and boost morale.
3 September 2024
Unprompted review
Reply from THE/STUDIO
We are so delighted that you rate our service a 5 Star as we strive to provide just that for all our customers and we appreciate your feedback. Please feel free to reach out for more custom products in the future!
Sincerely,
THE/STUDIO Team
Hosiery Haven
I was on the hunt for a unique socks for my store. The Studio was fantastic find! Their design process was a breeze, and the final product was even better that I imagined. The quality is top notch, and they're incredibly comfortable. Highly recommend!
5 September 2024
Unprompted review
Reply from THE/STUDIO
Thanks for sharing your positive and 5-Star rating with us! We look forward to working with you on your future projects.
Sincerely,
THE/STUDIO Team
A Personal Touch
The team at The Studio really took the time to understand our need and preferences. They offered personalized advice and suggestions, which helped us create the perfect design. It's clear that they care about their customers and their product.
11 September 2024
Unprompted review
Reply from THE/STUDIO
We appreciate you sharing this great 5-star review! Your feedback makes all the hard work worthwhile! We can’t wait to have you back anytime you need help in creating additional custom products in the future!
Sincerely,
THE/STUDIO Team
A Cap Above the Rest
I've always snuggled to find a hat that truly fits and looks great. The/Studio was a game changer. Their attention to detail is impeccable, and the quality of their materials is second to none. I've received countless compliment from my customer who bought caps from my store. Highly recommended!
27 August 2024
Unprompted review
Reply from THE/STUDIO
We're happy to see that you had a 5-Star experience at THE/STUDIO. Your review means a lot to us. We’re here for you anytime. Hope you'll return soon for more custom products!
Sincerely,
THE/STUDIO Team
A Mint-Condition Experience
Absolutely delighted with the custom coins from Teh/Studio! The attention to detail was impeccable, and the craftsmanship was top-notch. They truly captured the essence of our brand. A must-have for any business looking to make a lasting impression.
5 September 2024
Unprompted review
Reply from THE/STUDIO
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks for sharing your positive rating with us and for choosing THE/STUDIO. We look forward to working with you on your future projects.
Sincerely,
THE/STUDIO Team
A Great Turnaround Time
I was impressed by how quickly The/Studio turned around my order. The pins arrived well before the estimated delivery date, which was a great relief. The quality is excellent, and I'm already planning my next order.
12 September 2024
Unprompted review
Reply from THE/STUDIO
We are incredibly grateful that you took the time out to leave us a 5-Star review and rating - We can’t wait to have you back at THE/STUDIO! Please do not hesitate to contact us at any time.
Sincerely,
THE/STUDIO Team
Socks with a Side of Service
The customer service at The/Studio in second to none. I had a few questions about my order, and they were incredibly helpful and patient. The socks arrived on time and were exactly what I had hoped for. A brilliant experience all around.
5 September 2024
Unprompted review
Reply from THE/STUDIO
We appreciate your 5-star rating and taking the time to share your experience with a great review! We can’t wait to have you back anytime and look forward to helping you create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Pair of Perfect Pedicures
I've been searching for the perfect pair of custom socks for ages, and I finally found them at The/Studio. Their design tool is easy to use, and their quality is to-notch. I've received so many compliments on my new socks! Highly recommend.
4 September 2024
Unprompted review
Reply from THE/STUDIO
We are incredibly grateful for sharing this 5-Star rating! Thanks for the positive review and your feedback is greatly valued. We look forward to helping you to create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Excellent Customer Service
The customer service at The/Studio is top-notch. They were incredibly helpful throughout the design process and were always quick to respond to my queries. A pleasure to deal with!
9 September 2024
Unprompted review
Reply from THE/STUDIO
We are so grateful for your 5-Star review. We are thrilled that you enjoyed your experience. Thanks for sharing. We're looking forward to working with you on creating additional custom products in the future!
Sincerely,
THE/STUDIO Team
Highly Recommended
If you're looking for custom pins that are both stylish and high quality, look no further that The/Studio. Their service is top notch and their product are even better. Highly recommended!
4 September 2024
Unprompted review
Reply from THE/STUDIO
Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. Please do not hesitate to contact us at any time for more custom products in the future!
Sincerely,
THE/STUDIO Team
A Perfect Fit
We needed patches for our new uniforms, and The/Studio nailed it. The design was exactly what we were looking for, and the patches fit perfectly. A great job all round.
14 August 2024
Unprompted review
Reply from THE/STUDIO
We really appreciate you taking the time to leave us a 5-Star rating and share your experience with us. We value your business and hope to retain you as a customer for many years to come. We look forward to helping you to create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Value of Money
I was pleasantly surprised by the value of money at The/Studio. The patches are well-made and look fantastic, and the prices are very reasonable/. I'll definitely be back!
4 September 2024
Unprompted review
Reply from THE/STUDIO
Thank you so much for this great 5-star review! We are thrilled that you enjoyed your experience. We’re here for you anytime to help create additional custom products in the future!
Sincerely,
THE/STUDIO Team
A Pleasure to Deal With
From Start to finish, dealing with The/Studio was pleasure. They were professional, helpful and incredibly talented. I'll definitely be using them again in the future.
6 September 2024
Unprompted review
Reply from THE/STUDIO
We are incredibly grateful that you took the time out to leave us a 5-Star review and helping to share the word about THE/STUDIO. Hope you'll return soon for more custom products!
Sincerely,
THE/STUDIO Team
Timely and professional service
The/Studio delivered on time, and their professionalism throughout the process was commendable. They kept us well informed at each state, ensuring that the medals were produced and delivered ahead of our deadline. The final medals were of outstanding quality, and I'm certain we'll be using their services again in the future.
2 September 2024
Unprompted review
Reply from THE/STUDIO
Thank you so much for taking the time to leave us a 5 star rating! We really appreciate you taking the time to share your experience with us and we will make sure to maintain the level of service. We look forward to helping you to create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Top Qulaity custom socks!
I ordered personalized socks for my bossiness, and I'm so pleased with the results. The print quality is excellent, and the socks themselves are very comfortable. The customer service team were brilliant, always keeping me informed and making sure everything was on track. A first class experience all around!
25 August 2024
Unprompted review
Reply from THE/STUDIO
We are incredibly grateful that you took the time to leave us a 5-Star review! We’re so happy your purchase at THE/STUDIO went well. We look forward to helping you create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Perfect for businesses
We used The/Studio for branded stickers and were over the moon with the results. They took professional, and the attention to detail is clear. Our customers love them, and we'll definitely be reordering soon.
1 September 2024
Unprompted review
Reply from THE/STUDIO
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to keep up the excellent work! We look forward to your next purchase soon. Best Wishes.
Sincerely,
THE/STUDIO Team
Helpful Staff
The staff at The/Studio were incredibly friendly and helpful. They tool the time to understand my vision and helped me create the perfect custom coin for my shop. I couldn't be happier with the result.
12 August 2024
Unprompted review
Reply from THE/STUDIO
We would like to thank you for sharing this excellent rating! Please do not hesitate to contact us at any time to create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Great Experience
Great software, easy to use. Great team, responsive, helpful, accountable, quick.
17 September 2024
Unprompted review
Reply from THE/STUDIO
Thank you so much for giving us a 5 star rating on how we are doing. We are thrilled that you enjoyed your overall experience! We're always ready to help you create additional custom products in the future!
Sincerely,
THE/STUDIO Team
Stunning Leather Patches
I was blown away by the quality of the leather patches I received. The/Studio really pays attention to detail, and the end result is flawless. The leather has a rich texture, and the custom design was replicated perfectly. Couldn't ask for better service or a more professional product!
5 August 2024
Unprompted review
Reply from THE/STUDIO
We would like to thank you for sharing this excellent rating! Please do not hesitate to contact us at any time to create additional custom products in the future!
Sincerely,
THE/STUDIO Team
A Pleasure to Deal With
The/Studio was pleasure to deal with. They were very responsive and accommodating to my needs. The quality of the pins is exceptional, and they arrived on time. I will definitely be using their services again in the future.
30 August 2024
Unprompted review
Reply from THE/STUDIO
Thank you for taking the time to share this positive rating! We will share this with the rest of the team to keep up the level of service. We look forward to helping you to create additional custom products in the future!
Sincerely,
THE/STUDIO Team
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