The TCM Group Reviews 322

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive approach, highlighting the exceptional quality of the trainers and facilitators. People frequently mention the courses are well-structured, balancing theory with practical application, and providing valuable skills that can be immediately applied. The overall service and user experience are often described as excellent, with many appreciating the engaging and interactive learning environment. However, some customers noted that the pre-course information could be confusing and not always relevant, suggesting that improving initial communication would enhance the overall learner experience. A few other people also felt that more case studies and role-playing scenarios would be beneficial, and that those new to certain topics might benefit from pre-course reading due to the fast-paced nature of some programs.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the trainers and staff for their... See more

User experience

Consumers generally express high satisfaction with the user experience, highlighting well-structured... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the training, describing it as... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

I took the 5-day mediation course with Marie Coombes. The course was very well-structured, striking the perfect balance between theory and practice. Marie was a brilliant instructor, who explained and... See more

Company replied

Rated 5 out of 5 stars

I recently completed a Mediation course run by TCM. The course was run very well, with there being lots of course handout and a very well written workbook. The Lecturers on the course were extremely... See more

Company replied

Rated 5 out of 5 stars

Andi and the group were so supportive of eachother. The course is structured in a very clear way. The mix of theory for your understanding, and practical role playing to put this into practice w... See more

Company replied

Rated 5 out of 5 stars

The content of the course was very well put together. The facilitation was excellent. The course does really need you to commit to it as it is fast paced and covers a range of theories and practical w... See more

Company replied


Company details

  1. #6 of 15 best companies in Business management consultant
  2. #5 of 13 best companies in Coaching center
  3. #15 of 78 best companies in Education Centre
  4. #7 of 15 best companies in Human Resource Consulting
  5. #2 of 7 best companies in Mediation service
  6. #15 of 52 best companies in Training Centre

About The TCM Group

Written by the company

TCM putting people first

TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.

These companies are part of the TCM Group:

The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture Association

Contact info

Join us at TCM Academy

At the TCM Academy we provide world-class training.

4.9

Excellent

TrustScore 5 out of 5

322 reviews

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Rated 5 out of 5 stars

Excellent course

Excellent course; extremely knowledgeable and supportive facilitator.

5 June 2024
Unprompted review
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Reply from The TCM Group

Hi Shona, thank you for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Alex

Alex - is a well seasoned trainer

24 May 2024
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Reply from The TCM Group

Hi Seema, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Great training and delivery of exciting…

Great training and delivery of exciting content around the resolution framework and mediation. Despite the complexity and pace of delivery, I felt empowered to explore areas of most interest and use to me. Good follow up support and refresher training on offer too

17 May 2024
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Reply from The TCM Group

Hi Kate, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Virtual guidance along with face to…

Virtual guidance along with face to face training.
It was great to have situational based scenarios to review and someone to ask questions that may not have been covered otherwise. Face to face are always preferred.

8 May 2024
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Reply from The TCM Group

Hi Sally-Anne, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Alex Dunlop: Top tutor!

Alex's vast experience and knowledge coupled with his warm and genuine approach made the course really engaging and interesting to be part of.

2 May 2024
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Reply from The TCM Group

Hi Martin, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Really insightful course

Really insightful course. Feel able to mediate now

2 May 2024
Unprompted review
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Reply from The TCM Group

Hi Katie, thank you for your review! It's wonderful to hear you found it insightful and that you are ready to embrace the world of mediation. Kind regards, The TCM Group.

Rated 5 out of 5 stars

The topic was 'Managing Conflict'.

The topic was 'Managing Conflict'.
The webinar was engaging and informative.
The pace and level were appropriate.
There were invaluable 'golden nuggets' imparted to attendees.
Learning was delivered inclusively.
Well done.

21 March 2024
Unprompted review
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Reply from The TCM Group

Hi Anthony, thank you for your review! It's great to hear you enjoyed the webinar. Kind regards, The TCM Group.

Rated 5 out of 5 stars

The facilitator was an amazing person

The facilitator was an amazing person, helpful and a team player who wants to see you go out to the world and show your skills to the world. also, the experience and diversity of people in the training was tremendous, hence we share different experience on what we have encountered.

16 April 2024
Unprompted review
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Reply from The TCM Group

Hi Boney, thank you for your review! It's wonderful to hear that you you found the session useful. Kind regards, The TCM Group.

Rated 5 out of 5 stars

HR as Coach and Mediator…

Attended the HR as Coach and Mediator course with Pip and felt she was so passionate about the course and its contents, which made the course really interesting. I feel there is so much I can take away and use straight away & highly recommend to anyone considering.

19 April 2024
Unprompted review
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Reply from The TCM Group

Hi Rebecca, thank you for your review! It's wonderful to hear that you found the course interesting. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Great course

Great course, the trainer had a wealth of practical experience, and as well as introducing simple techniques she shared lots of practical wisdom as well. I have left feeling like there is a lot I can take away from this course and use in my role straight away.

19 April 2024
Unprompted review
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Reply from The TCM Group

Hi Sarah, thank you for your review! It's great to hear that you enjoyed the course. Kind regards, The TCM Group.

Rated 5 out of 5 stars

I attended the 'Women in Leadership'…

I attended the 'Women in Leadership' webinar recently and found it useful and insightful. Well presented and useful information shared and thoughts taken.

29 April 2023
Unprompted review
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Reply from The TCM Group

Hi Trudy, thank you for your review! So pleased you enjoyed the webinar. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Thank you so much for the super amazing…

Thank you so much for the super amazing session, The team is great, facilitator taking time to explain in a well understadable language

9 April 2024
Unprompted review
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Reply from The TCM Group

Hi Metja, thank you for your review! It's amazing to hear that you enjoyed the session. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Thank you for the super interesting webinar !!

Thank you for the super interesting webinar : very clear, super interesting and very nice to meet you and all the participants in the webinar. It gave me lots of energy and drive !!

17 April 2024
Unprompted review
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Reply from The TCM Group

Hi Ann, thank you for your review! t's wonderful to hear that you found the webinar useful. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Very informative and useful training

Thank you for this very informative training session. I enjoyed the explanation behind the four f's freeze, fight, flight, or fawn. The Lecturer was very knowledgeable in her field of training.

5 April 2024
Unprompted review
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Reply from The TCM Group

Hi Jacqueline, thank you for your review! So pleased you found the 4 F's helpful. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Thoroughly enjoyed the 2 days

Great training session in an open and honest environment. Thoroughly enjoyed the 2 days, and it was extremely useful.

7 March 2024
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Chris, thank you for your review! Kind regards, The TCM Group.

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