I took the 5-day mediation course with Marie Coombes. The course was very well-structured, striking the perfect balance between theory and practice. Marie was a brilliant instructor, who explained and... See more
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TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.
These companies are part of the TCM Group:
The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture AssociationBusiness Design Centre, N1 0QH, London, United Kingdom
Excellent communications for the set up of the course and excellent trainer that could answer all questions and was really knowledgeable.

Reply from The TCM Group

Reply from The TCM Group
Amazing trainer and invaluable skills learnt.

Reply from The TCM Group
Amazing course, really enjoyable and informative. It’s hard to keep engaged for 5 consecutive days however this was managed perfectly through a mixture of practical and written based modules. Alan was amazing and would thoroughly recommend this course to anyone interesting in becoming an accredited mediator

Reply from The TCM Group
Great course, tools are user friendly and tutor Alan was helpful and friendly at all times. No question was a silly one
Loved it

Reply from The TCM Group
The course was informative and empowering. The people on the course were engaged and open with conversation, ideas and sharing experiences. I liked that it was staff from within the Trust, many of whom I have met or crossed paths with but never engaged without outside of our usual work pattern. This not only aids learning opporunities but allowed us to network with collegues within the trust.

Reply from The TCM Group
Engaging, helpful course, delivered by an experienced, knowledgeable and pleasant course trainer.

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Excellent course but struggled with IT links, think may have been due to my connections. Team very good at supporting to ensure managed to join course
material delivered well and also a lot of good and useful information online

Reply from The TCM Group

Reply from The TCM Group
Excellent all round. Trainer was superb and content was engaging and relevant. 5 stars all round.

Reply from The TCM Group
The course is amazing, It's a very meaty and informative course, packed full of useful information, with the right balance of classroom, practical and conversation. You leave with a clear understanding of just how effective mediation is, why it is structured the way it is and the method behind it. Polly is an utterly brilliant Trainer. The way in which she delivers the course keeps you engaged and interested, which is essential given how much there is to learn. I couldn't recommended this course, Polly and TCM more highly. Thank you!

Reply from The TCM Group
Excellent trainer, supportive approach and helpful feedback from peers and TMC staff to various role play scenarios.

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The trainers were knowledgeable and clear about the process. There was an excellent balance of input, discussion, practice, coaching and feedback.

Reply from The TCM Group
Really great course from knowledgeable trainer. Great mix of activity and theory.

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Relevant and helpful topic. Feel I have learnt a lot and have a lot to think about!

Reply from The TCM Group
Excellent coaching course, well structured and detailed.

Reply from The TCM Group
The recent "Review, Refresh and Reassure" session was very great and very useful. I really appreciate TCM's strategies to support trainees that have passed through the company by the constant refreshers, sharing of current practice literatures and podcasts. Well done!

Reply from The TCM Group
This was an excellent course for the people profession. I would like to see this shared wider across the NHS. There are limits when it is on MS Teams which is why I scored a 4 not a 5. It can be a bit clunky and can take time to get back in to the flow.
That said I would recommend this to anyone and would love to do it again :)

Reply from The TCM Group
A concise course full of useful information.
Well presented, good pacing, with enough engaging activity to keep people focused.
A good course for all levels of experience in leading / managing / HR.

Reply from The TCM Group
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