The Thinking Traveller Reviews 1,191

Excellent service both before and during our stay. Beautiful villa, incredible view, well stocked fridge, fabulous location. Couldn't fault it!

The assistance from Grace Hammet and at the villa, Giada.
The villa was perfect and everyone truly enjoyed themselves. The Thinking Traveller never disappoints…….

The overall experience from TheThinkingtraveller was top notch. All the tips, all the help with the booking of events and always very friendly. Will recommend to everyone that I know and will come to holiday in Europe.

Excellent service and prime location near the beach.

Beautiful villa with superb staff and brilliant service from the local team with car hire and even with live translation at a local doctor. First class.

2nd year in a row for us at la Pergola. Terrific host in Massimo and superb location and views.

Great customer service and access to beautiful properties and experiences

Great service; the recommended Vila was spectacular, beyond our expectations!

[Interesting response from the CEO below to my original review, someone I have never spoken to or heard from.
Some points to clear up in her response;
-the quote attributed to me is absolutely not my own words
-the "minor issues" that were "far less significant than [I] described" included a) our pool going green with algae/slime which is not at all heathly - a quick search online suggests "generally unsafe" potentially harbouring harmful bacteria and making surfaces slippery (which they were)
-air conditioning not working - not really "minor" when the daytime temperature was 40C?
-a flooded kitchen every other day is "minor" - dangerous in my eyes
So a curious and very defensive response to my mind]
I've used this company for many years (a decade plus) and have just returned from my latest stay. I had many issues whilst there which the local team attempted to deal with. But......
....the Director of Operations replied to my latest series of issues with "I certainly acknowledge that in those years there have been a number of complaints you have raised during your stays", which it has to recompense me for with substantial refunds and future material discounts. Not least for bedrooms in its villas that were literally uninhabitable because of damp, numerous mechanical and electrical failures, construction on adjacent properties, and for a whole variety of other problems.
Photos attached of this time - air-conditioning and electrics broken on arrival, a pool that change from blue to green, a kitchen that flooded almost every day for some reason, alarms on other things bleeping every other hour.
I used to think TT was a decent outfit but no more - and heaven forbid that you have to engage with its 'Director of Operations' to resolve.
Avoid in my view.............

Our best rental experience so far. The team was very friendly, fast response and the property was even better in person!

A Birthday Trip of Dreams – Thanks to The Thinking Traveller

For my 40th birthday, my husband surprised me with the most unforgettable trip – a week of pure magic in Lefkada, all organised through The Thinking Traveller. From the very beginning, their team was exceptional. They offered thoughtful advice, tailored recommendations, and unwavering support throughout the entire booking process. My husband admitted he couldn’t have planned something so seamless and special without their help.

The villa itself was absolute perfection – beautifully appointed, immaculately maintained, and the perfect setting for a truly memorable escape. What stood out even more, though, was the level of care we received. When a couple of minor issues arose (completely outside of their control), the team went above and beyond to ensure our experience remained flawless. Nothing was ever too much trouble.

We honestly can’t speak more highly of The Thinking Traveller. Their service, attention to detail, and warm hospitality exceeded all expectations. Part of me wants to keep them a secret so we can still snag our dream villa next year! But truly – book with confidence. You won’t be disappointed.

We loved every minute in our Villa, fabulous staff, the house worked well for our 15 family members. Thank you all.

We had a great experience and I cannot rave enough about our Thinking Traveker rep, Io. She was on top of everything from the moment I started speaking with her. I was able to call her when we were in Parros and ask questions and she was always so eager and helpful. Truly cannot say enough about her and we adored the house as well. Thank you for another great trip thinking traveler.

Beautiful tranquil property with exemplary professional service

Awesome assistance from the local team at Salento and the team at the property

The Villa was spectacular. The view was amazing, waking up with a view of mount Etna was quite a treat. The staff was very helpful and pleasant. Gina And Mr. T kept the Villa immaculate and made us two amazing meals. My favorite was the eggplant Parmesan and the Campanada. Also, they made pasta à la Norma, which is a favorite in Sicily. The kitchen was well equipped with everything we needed to make meals. We enjoyed the pool and the ping-pong table each day. There was plenty of room around the grounds for the kids to run around. The grounds were beautifully landscaped. I would highly recommend a stay at Villa Saracina.

It was a seamless experience dealing with The Thinking Traveller, All arrangements were executed with ease. The villa Jasmine at Kalami Bay was simply superb for our two week stay. It is so hard to find a true Corfiot villa with the bedrooms and bathrooms required for an adult family with partners but Jasmine exceeded expectation. Aircon in all bedrooms, plenty of outdoor and covered space and an infinity edged pool with the most wonderful views. All round exceptional.

Incredibly responsive, attentive and professional. Consistent check-ins and available for any needs or concerns. Highly appreciated the twice weekly house cleaning. Will definitely use this agency again as they are trustworthy and live up to expectations.

The villa I rented in Pazzallo was fun and well organized. It’s quirky because the seaside is for views as it’s a rocky beach but the pool is on the other side and provides a peaceful quiet atmosphere. The owner left basics like coffee, some fruit and other snacks. It was a blissful 10 days.