Tickets came through the same day to my email no problem, the scan took few times to work but happy get through the MCG great seats. Will definitely use again. I was able to purchase two tickets... See more
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Review summary
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The ease of electronic tickets, and regular text and email updates of show changes made attending Jimmy Carr easy. The location was excellent given the small town of Cairns and staff were helpful. The... See more
As someone extremely skeptical of ticket resale companies I am glad to be able to recommend ticket merchant. I received my tickets the next day via an official email and it was a super smooth process.... See more
The ease of getting through the front gates, purchasing drinks and the amazingly helpful staff who showed us to our seats was perfect. The arena has amazing sound and seating, making it great from any... See more
Company details
Written by the company
Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contact info
PO Box 154 Flinders Lane, 3000, Melbourne, Australia
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
4.8
Excellent
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant!
Absolutely brilliant!
How one man can remember all the punch lines and be so witty at the same time.
What a brilliant show.
26 April 2026
Unprompted review
Jimmy Carr Cairns
The ease of electronic tickets, and regular text and email updates of show changes made attending Jimmy Carr easy. The location was excellent given the small town of Cairns and staff were helpful. The only thing that could be improved would be the long wait times for food and drinks prior to the show starting.
26 April 2026
Unprompted review
Great experience at Jimmy Carr!
Got the tickets I wanted for Jimmy Carr in Cairns. Loved the show and ticket merchant made it possible to get the section I wanted when it was sold out by Ticketek. I’m so glad I went with ticket merchant! No hassle, no problems….could just relax and enjoy the show!
26 April 2026
Unprompted review
Easy to use platform.
26 April 2026
Unprompted review
best time!
from when i walked in till when i left the vibes were high the whole time had the best experience ever and can honestly say its been the best teletek event i have been to and i have been to many. also getting my tickets from ticket merchant was easy and stress free as i got my ticket a day before the event and was so much fun thankyou!!!
25 April 2026
Unprompted review
The venue was Aweosme
The venue was Aweosme . It was open air , plenty of space to spread out and dance - plenty of places to sit down. The food trucks were great - toilets are an issue at every venue but there was enough while the time we were there I don’t think we waited too long. I love this venue
14 March 2026
Unprompted review
Mumford & Sons concert Melbourne
Buying the tickets for this concert was an easy process. Communication from Ticket Merchant was great, keeping me updated with information as the date approached.
The concert itself was amazing! The quickest 2 hours of my life. Loved every minute.
25 April 2026
Unprompted review
We purchased tickets for Mumford and…
We purchased tickets for Mumford and Sons from Ticket Merchant online, and I was a bit apprehensive, but absolutely no drama. Tickets worked perfectly and the Mumford show was everything and more. Loved every minute.
25 April 2026
Unprompted review
Rabbitohs crush Storm 🙂
Great easy way to purchase your tickets.
Great experience 👍
25 April 2026
Unprompted review
More than a concert, a memory in the making
From start to finish, our experience with Ticket Merchant was seamless, but what really stood out was the memory we walked away with! Watching Mumford & Sons live was nothing short of magical. The energy, the rawness, the connection, it was one of those nights you don’t just attend, you feel.
We danced, we sang, and yes… there were even a few emotional moments (in the best way). At one point, Marcus ran all the way up into the crowd, right next to us, and it honestly felt surreal. A moment we’ll be talking about for years to come.
Thank you for helping create such a smooth and stress-free experience. It allowed us to be fully present and soak up every second.
Memories like this are priceless… but winning $500 voucher would definitely help us do it all over again! 😉
25 April 2026
Unprompted review
Quick, easy transaction…
The experience buying the tickets was great. Although when I attempted to resell the tickets (as I was unable to go) through Tixel, it proved to be very difficult.
16 April 2026
Unprompted review
Loved the concert
Loved the concert! It was amazing! 10/10 ticket sale was disappointing and I purchased tickets for over $250 and could have got them on the day, same tickets through ticketek for $200
25 April 2026
Unprompted review
Mumford and Sons absolutely Awesome
So easy to book your tickets easy process and highly recommend anybody looking for tickets to major events
25 April 2026
Unprompted review
Super easy
Super easy. Bought tickets for Mumford & Sons Melbourne. Tickets delivered via email for download - seamless
25 April 2026
Unprompted review
I took my wife out for a date night to…
I took my wife out for a date night to see Jeff Goldblum and the Mildred Schnitzer Band and we had an absolutely wonderful night out. As always, Ticketmaster is my preferred ticketing company. Everything they do is easy and ensures I make no mistakes (which I can tend to do) 😂
24 April 2026
Unprompted review
What a treat
We saw Jeff Goldblum last night and it was brilliant.
Easy access to venue and seats, and great service by staff.
The show was wonderful and Jeff was awesome
24 April 2026
Unprompted review
Watched a match round 8 NRL at Suncorp…
Watched a match round 8 NRL at Suncorp Stadium and the view was incredible from the stands. Very family-friendly atmosphere, food options were decent, and an all-around great night out.
Thanks to Ticket Merchant all went as smoothly as description on website and as team we spoke to said would 10/10.
24 April 2026
Unprompted review
The website was easy to navigate and I…
The website was easy to navigate and I was clearly informed about when I would receive my tickets for the game befor purchase from start to finish would definitely be using again
24 April 2026
Unprompted review
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