The Travel Visa Company Ltd Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being exceptionally helpful, professional, and quick to resolve any stressful application worries. Consumers frequently mention that the dedicated support team makes the entire visa acquisition process remarkably smooth, efficient, and completely stress-free from start to finish. However, some customers also noted occasional technical glitches with the online portal or difficulties with picture uploads before helpful staff intervened to sort things out. A few other people also felt that filling out the initial paperwork required very careful attention due to the sheer amount of detailed information needed.

What people talk about most

Service

People report positive experiences with the service, highlighting its incredible speed and efficiency.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Website

Customers had ambiguous experiences with website usability, contrasting between official platforms and... See more

User experience

Consumers find user experience to be very positive, highlighting a seamless and smooth application process.... See more

Customer service

Reviewers express high satisfaction regarding customer service, highlighting that help is easily available... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life saver after trying to complete Indian Visa application for 5 days as website kept dropping out. Our broadband speed didn’t help as it needs superfast. Was recommended by a friend and process co... See more

Rated 5 out of 5 stars

A superb visa company.i was struggling to get a decent visa company to sort out my Australian visa as I have a criminal record.went with concept australia last year but they wasted my time and took to... See more

Rated 5 out of 5 stars

The chap on the help line was very helpful. We knew from the getgo that this was a 3rd party site with an additional handling fee. As we couldn't access the official website or app we decided to sho... See more

Rated 5 out of 5 stars

We tried off on & on for two weeks to book our visas on the Indian government website. It nearly drove us to a nervous breakdown. The worst application site you could ever find. We googled help & acme... See more


Company details

  1. Visa Agent

Written by the company

The Travel Visa Company specialises in providing information and assistance relating to travel visas and entry requirements. The Travel Visa Company is trusted as the preferred travel visa and entry provider for many of the UK's leading travel companies and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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No recent history of asking for reviews

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4.9

All reviews

(158)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was recommended to them by my travel…

I was recommended to them by my travel agent.
I was having problems completing the official forms online.(Australian immigration)
I contacted the Travel visa company and was able to complete their form quickly and easily.
They forwarded this to the appropriate authorities. The visas were granted and I received them in a few days.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

1st class service

1st class service, it took 20mins to complete the information required for our Australian Visas over the phone and they were issued the same day. I spent 5hrs trying to do it myself on line without success.
Thank you Dan, I don't know what I would have done without your help.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great value and easy process

Life saver after trying to complete Indian Visa application for 5 days as website kept dropping out. Our broadband speed didn’t help as it needs superfast. Was recommended by a friend and process couldn’t be easier and very reasonably priced. Great too to be able to get advice on phone from actual humans! Our Tavel company suggested an agency who quoted hundreds!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Australia visa

Found the process very straightforward,any questions and queries I had Faye replied quickly and was able to answer them all.
My wife and myself have now received our visas for Australia and would definitely recommend the Travel Visa Company.
They took away any stress we might have had if we had completed them ourselves.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

We forgot to apply for our Chinese…

We forgot to apply for our Chinese visas, so we paid for the express service, even that would have been close. However they checked them almost immediately and they were pre approved in under a week. Couldn’t have been more relieved.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, can’t thank you enough, a special thanks to Dan Hutt, what a life saver, he helped so much. Thank you again and would definitely recommend this company

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Very poor web portal and payment system.

When their web portal works then its a great service to use but I have been trying to get a Sri Lanka ETA and The Travel Visa Company web portal has issues and blocks payment from my card. Every time it is blocked means a full reapplication.As a couple we have one application accepted and one constantly refusing to accept payment, Reported the issue to them but no response as yet. As time is marching by then it now looks like I need to use another company. Very frustrating experience and cant say I would recommend for anyone. Dan the manager intervened and sorted this issue out pdq, turns out there was a problem with my passport picture that was causing the glitch. It was my fault so i cant lay the issue with this company and i will be using them again.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time i've used the…

This is the second time i've used the travel visa company and the service is much slicker than it was the previous time i used them to get my Thailand tourist visa, that was 2022, This time i had the forms sent promptly and i filled them all in and submitted all my documents to them, i'm just waiting for the Thai retirement O visa approval now,. This service is brilliant for anyone who is not computer savvy with uploading forms and photos etc, just do it the old fashioned way, fill forms by hand and send relevant photo copies of the documents they require, a quick trip to max spielman cost me £5 for a bunch of photo copies, but beware of the £12 cost of a passport photo if you go to max spielmans, luckily i had several spare ones to hand,.I'm writing this before the visa has been approved, but by using TTVC i should avoid any mistakes on the application and also avoid losing money to the Thai embassy by wrongfully filling in application details,. No refunds from Thai embassy,

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Why ever did I try to use the Indian site when this company exists? Will definitely use again.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy India Travel e-Visa

Mercury Holidays referred to The Travel Visa Company Ltd in their pre-holiday literature. I found the process of applying for a visa to travel to India really easy via their website. They even managed to exceed their quoted reply time.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional and quick

I used The Travel Visa Company Ltd after having been rejected for my Indian visa this was due to an error on behalf of our travel agency. The young gentleman was very helpful, told me not to worry they would sort. I was given an appointment within 48 working hours, spent 20 minutes with a lovely lady who asked lots of questions took my photograph and within 48 hours I’d received notice that my visa had been accepted. Perfect service

7 October 2025
Unprompted review

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