The Travel Visa Company Ltd Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being exceptionally helpful, professional, and quick to resolve any stressful application worries. Consumers frequently mention that the dedicated support team makes the entire visa acquisition process remarkably smooth, efficient, and completely stress-free from start to finish. However, some customers also noted occasional technical glitches with the online portal or difficulties with picture uploads before helpful staff intervened to sort things out. A few other people also felt that filling out the initial paperwork required very careful attention due to the sheer amount of detailed information needed.

What people talk about most

Service

People report positive experiences with the service, highlighting its incredible speed and efficiency.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Website

Customers had ambiguous experiences with website usability, contrasting between official platforms and... See more

User experience

Consumers find user experience to be very positive, highlighting a seamless and smooth application process.... See more

Customer service

Reviewers express high satisfaction regarding customer service, highlighting that help is easily available... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life saver after trying to complete Indian Visa application for 5 days as website kept dropping out. Our broadband speed didn’t help as it needs superfast. Was recommended by a friend and process co... See more

Rated 5 out of 5 stars

A superb visa company.i was struggling to get a decent visa company to sort out my Australian visa as I have a criminal record.went with concept australia last year but they wasted my time and took to... See more

Rated 5 out of 5 stars

The chap on the help line was very helpful. We knew from the getgo that this was a 3rd party site with an additional handling fee. As we couldn't access the official website or app we decided to sho... See more

Rated 5 out of 5 stars

We tried off on & on for two weeks to book our visas on the Indian government website. It nearly drove us to a nervous breakdown. The worst application site you could ever find. We googled help & acme... See more


Company details

  1. Visa Agent

Written by the company

The Travel Visa Company specialises in providing information and assistance relating to travel visas and entry requirements. The Travel Visa Company is trusted as the preferred travel visa and entry provider for many of the UK's leading travel companies and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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No recent history of asking for reviews

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4.9

All reviews

(158)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most difficult visa

After trying ourselves to print and fill visa for china it proved too complex! Contacting and supplying itinerary to travel visa company reassured you had completed forms and information required properly.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Money well spent!

We were having problems with our application for a visa to Indonesia, so we contacted Travel Visa Company. That was the best idea ever, they were so helpful. We could speak to a real person on the telephone, they sent us the forms we needed and told us exactly what information we needed to supply. A few days later, the visas arrived. Great service, money well spent. Thank you

13 February 2025
Unprompted review
Rated 5 out of 5 stars

I was unsure about Indian visa requirements

I was unsure about Indian visa as I had been before over 30:years ago. Good advice given over telephone. Also I was over zealous in cropping the passport image which they spotted - would not have obtained a visa otherwise!

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Our experience getting visas for China (not ones I fancied doing myself) was excellent.
Following initial contact with Michaela on webchat (reassuring us re timing the application between other trips where we needed our passports) we decided to go with them over other companies.
Beth, who handled our actual application from start to finish, was brilliant and kept us updated throughout the process - no delays, no hiccups, and no impact to our other trips.
Great team work - thank you.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Very quick turn around and proactive service

I am travelling to India for business within 2 weeks and needed a visa to be provided at short notice. For this reason, I upgraded to the priority service. Beth acknowledged my urgency straght away and then helped to correct my application (if you wear glasses they cannot be in the picture) and then pushed the visa through at speed.

Would definitely use again

2 September 2024
Unprompted review
Rated 2 out of 5 stars

Incorrect information given! needed information regarding…

We needed information regarding Vietnamese visa.
Incorrect information given to us at last moment! We needed to buy a visa £90 each. Visa arrived only just in time.
When arriving in Vietnam we heard from our travel guide that visa was no longer needed at all since recent change of rules.
It feels like we were given incorrect information and this was a money making practice on their side!
We had a great holiday but would not use this agency ever again!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Thank you Travel visa company for helping to get my visa and making my holiday possible. Really had a great experience and special thanks to Dan Hutt.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

What a fantastic service, takes all the stress out of filling forms, worrying about is my photo OK,our Indian visa was processed within a week especially with the help of professional staff like Dan, thank you all so much

21 August 2023
Unprompted review
Rated 1 out of 5 stars

Ue to go to Japan 4th Oct 2023

Ue to go to Japan 4th Oct 2023. British Subject right of abode UK been here since 1948.

As a British Subject must have Visa for Japan.

After holding on to my paperwork for four weeks told by them as a British Subject they cannot processmy application

Have to apply to Japanese Embassy to get Visa

I have had to send my passport to the Embassy But I am due to go to Austria on 17th Sept so hope and pray I will get my passport back in time for that trip.

Very stressfull and many sleepless nights.

15 August 2023
Unprompted review

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