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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its ease of use, clear interface, and user-friendly design, making it simple to contribute to environmental efforts daily. Many appreciate the concept of planting trees by watching short ads, finding it a rewarding and impactful way to make a difference. However, some people were dissatisfied with recent changes to the app, particularly the shift from sustainable product ads to generic gaming advertisements. These users feel that the new ads detract from the app's original purpose and ethical focus, making the experience less enjoyable and, for some, leading to uninstallation.

What people talk about most

Application

Consumers generally express satisfaction with the app, praising its ease of use and the rewarding feeling of... See more

User experience

People report positive experiences with the app's user experience. Many find it very easy to use,... See more

Marketing

Reviewers highlight ambiguous aspects of marketing. Many customers appreciate the simple concept of watching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used TreeApp since 2020 and immensely enjoy this app. Over these 5 yes I've had the privilege of watching different habitats slowly come back to life and thrive, also to see the communities inv... See more

Rated 5 out of 5 stars

What's not to like?? You see/watch an advert and they plant a tree. Simple as that. There's no obligation to purchase anything. The app shows easy to understand carbon emissions offset. I've been... See more

Rated 5 out of 5 stars

Easy to use app. I was wary of it being a scam but it does appear to do exactly what it says - you watch an ad on the app and they plant a tree. The app is clear, user friendly and simple to use. No o... See more

Rated 5 out of 5 stars

Very easy to use and well designed. Lovely to be able to see the projects you’re contributing to. Fantastic cause and good to see transparency around the work - though I did go to the company’s websit... See more


Company details

  1. Environmental organization
  2. Advertising agency
  3. Environmental Service

Written by the company

Treeapp is a global tree planting organisation operating sites across the world, supporting both businesses & individuals to make a difference. We specialise in working with businesses to integrate tree planting directly into their offering as well as offset their carbon emissions. Treeapp also operates a leading mobile app which enables anyone to plant trees for free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love it!

I absolutely love this app and organisation! I only wish I could share it with my American friends and family! Hope they don't do too many 3rd party ads going into the future though.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Nice app - Updated review

UPDATED: The issue has been resolved and my friend can now plant trees. Since you are evidently also working on the ad services issue I am putting my review back to five stars.

Thanks again Dimitris for your prompt and helpful reply.

ORIGINAL REVIEW - NOW RESOLVED

I really like the app but a friend that I referred has not been able to get it to work for her. Also, some of the ads get completely stuck and today the ad was for bitcoin investments that I would not consider ethically in line with the app makers' aims. This ad was very difficult to get past and felt very much like spam.
I'm only taking one star off though because on the whole I do like the app and the interesting ways it tells you about the impact you are making.

30 September 2024
Unprompted review
Treeapp logo

Reply from Treeapp

Hi Sally, thank you for your review! There was indeed a small issue that has now been fixed; is the app working correctly for your friend?

Regarding the ads, we have integrated some third-party advertisers to show you ads when our Treeapp-curated ads are limited, to allow everyone to plant for free. This means that you will receive both types of ads when planting. We're still in the process of optimising the ads that you will see thanks to your feedback - Dimitris

Rated 5 out of 5 stars

Great app

Great app, feels good! I went on a really long streak and eventually the eco-ads stopped and got normal boring adds that I’m not interested in

26 September 2024
Unprompted review
Rated 4 out of 5 stars

I love this, but...

I love this, but wish I could buy things in Ireland - I don't order from many of the companies as they're UK based.

Also, I may be missing it, but I'd like a bit more transparency about whether this is literally one tree per day for one ad.

26 September 2024
Unprompted review
Treeapp logo

Reply from Treeapp

Hi there and thank you for the feedback! Although some companies are UK-based, they also offer the option to ship their products to Ireland (this would depend on the company). Regarding the trees planted, one ad watched would not plant a full tree, however, you help plant a portion of a tree (the percentage would depend on the location).

Hope this helps!
Dimitris

Rated 3 out of 5 stars

Looking out for the world

Their sound Outlook on the world and saving it. Seems to be rapidly vanishing.

29 August 2024
Unprompted review
Treeapp logo

Reply from Treeapp

Hi Carol, thank you for your review and support!

Rated 5 out of 5 stars

Lovely

A small and simple way to help the environment whilst learning about other companies which can help lower your carbon foot print

25 August 2024
Unprompted review
Rated 5 out of 5 stars

I love this app

I love this app! By watching ads from wonderful sustainable brands, users can help plant trees. It's truly porwerful concept!

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Love it. 🌳💚

An app that lets you plant a tree every day, tells you about the places you’re planting, and sometimes gives you a bonus ‘extra’ tree? I love it, and have recommended it to friends. Climate change feels overwhelming, but many of us can do our little bit of good, where we can. The ads are interesting and not obnoxious, too! Thank you for this app!

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Plant a tree a day!


Ahh, Tree app 💚 What's not to love?! Any ads are relevant to caring about the planet, so I actually willingly watch those with interest. Totally recommend if you want to make a difference 😊🌲🌲🌲

22 July 2024
Unprompted review

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