Took a watch in to Watford Watch Hospital today, excellent service, polite, helpful and well priced. thank you Andy. Would recommend. Diane Norris
Company replied
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See what reviewers are saying
Rude sales assistant! Wouldn’t use again prefer to use more popular chain store 2 doors down almost felt like I was an inconvenience being there disturbing her . Bought a watch , watch strap and batt... See more
Company replied
Absolutely awful customer experience - my partner and I paid a lot of money for them to order a part for his watch. Within a week, the store closed (without any notice). I have tried emailing them 5 t... See more
Company replied
Rude and unhelpful staff member, the only person working in the shop 7 days a week. Faulty product with receipt but not even an exchange offered, staff member simply said look online. Dismissive and u... See more
Company replied
Company details
Contact info
12 Bond Street, WF12QP, Wakefield, United Kingdom
- enquiries@thewatchhospital.co.uk
- thewatchhospital.co.uk
3.2
Average
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service !!
Fantastic service with a true professional in your Scarboro branch a credit to your company! A very happy customer!
9 August 2018
Unprompted review
Job well done
Job well done, thank you. 45 year-old watch now works fine
8 August 2018
Unprompted review
Battery Problem
Bought a watch and the battery packed up after a few months. I emailed and was told I could get a free replacement and took it to their shop in Watford. Very happy with this and the customer service received.
8 August 2018
Unprompted review
Minor faults when repaired but did not…
Minor faults when repaired but did not let me down because of the hospitality given by them ^^)
Cheers and keep up the good work
7 August 2018
Unprompted review
Good communication and good service
Good communication and good service. Fairly quick too
7 August 2018
Unprompted review
Brilliant service from start to finish
Brilliant service from start to finish. Highly recommended.
3 August 2018
Unprompted review
Top service
Top service, staff really helpful, watch of my choice was out of stock, after ordering, but my replacement was just as good, retro style watches, really good quality.
1 August 2018
Unprompted review
Superb service..
Superb service... excellent communication and very helpful.
1 August 2018
Unprompted review
A**** Repair Service
This company has more than 20 years experience in the watch industry Quick Service and Repair I would highly recommend.
7 June 2018
Unprompted review
Excellent service before & during…
Excellent service before & during repair, reasonable price, good delivery
16 May 2018
Unprompted review
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