What a lovely plant shop, so beautiful, peaceful and calm atmosphere. It was recommended and I am my friend visited about month ago. We made a special trip and it was so worth it. Charlie was absolute... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
LOVED my macrame workshop. Great fun, beautifully paced, suitable for total beginners, lovely staff, gorgeous setting...literally nothing I can complain about. I took a friend to try out macrame, w... See more
Company replied
Really enjoyed the Christmas/Winter Wreath workshop. I went with a couple of friends and we enjoyed a hot drink and mince pie before creating our wreaths to take home. Charlie was on hand to offer sup... See more
Company replied
I had a fabulous time making my terrarium last Thursday evening. A very relaxing atmosphere, easy to follow instructions and a great bunch of participants. The staff are brilliant, nothing was too m... See more
Company replied
Company details
- #68 of 189 best companies in Garden centre
Written by the company
We specialise in quality houseplants with a diverse range to suit every home. Offering expert advice on plant care, hosting practical workshops and supplying everything you need to support your indoor jungle. We're more than a shop - we're a community for plant enthusiasts, so pop in and see what's growing on!
Contact info
Unit 11 Gedling Street, NG1 1DS, Nottingham, United Kingdom
- 01158450824
- info@thewateredgarden.co.uk
- thewateredgarden.co.uk
4.8
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company
Fantastic company - really pleased with the quality of my plant and the excellent way it was packaged to minimise any damage - my plant arrived quickly , healthy and it was such a good price too ! Will be buying more very soon
19 May 2025
Reply from The Watered Garden
Hi Darren, thank you for your wonderful review! We are very happy to hear your plant arrived safely and that you are happy with your purchase. If you need any indoor gardening advice in the future, we are always happy to help! Thanks, Charlie 🌱
Brilliant Service and plant was in…
Brilliant Service and plant was in fantastic condition
18 May 2025
Reply from The Watered Garden
Thanks for your review Nick, we are glad to hear you are happy with your new plant purchase! Thanks, Charlie 🌱
Incredibly helpful especially when I…
Incredibly helpful especially when I messed my online order up. Responded to messages quickly and very friendly. Everything was packaged up really well nothing damaged. Really recommend this company.
8 May 2025
Reply from The Watered Garden
Thank you so much for your lovely review! We are glad to hear your plants arrived safe and healthy. Please contact us if you ever need any advice on indoor gardening ☺️ Thanks, Charlie 🌱
My husband thoroughly enjoyed his…
My husband thoroughly enjoyed his terrarium making class that we bought for his birthday. He was very proud of what he’d made and really enjoyed the experience.
12 April 2025
Reply from The Watered Garden
Hi Gemma, thank you for your lovely review! We are so glad to hear the gift was a success ☺️ If you need any advice in the future, for the terrarium or houseplants in general, please don't hesitate to contact us. We hope to see you both in the shop again soon! Thanks, Charlie 🌱
Terrarium workshop
Such a relaxing experience and environment, all staff were friendly and helpful. Knowledgeable approachable staff. I would highly recommend
12 April 2025
Reply from The Watered Garden
Thank you for kind review, we are so glad to hear you enjoyed spending time in our store. Please contact us if you need help on any future indoor gardening projects! Thanks, Charlie 🌱
Such a great session, we all thoroughly enjoyed!!
Thank you team at Watered Garden! Still consider it a hidden gem :D
22 March 2025
Reply from The Watered Garden
Hi Tam, thanks for your review! We are glad you had a good time at our shop. We hope to see you again soon! Thanks, Charlie 🪴
The staff were very helpful and lovely
The staff were very helpful and lovely.
Great venue and well organised workshop.
22 March 2025
Reply from The Watered Garden
Thank you for your review ☺️ We are glad to hear you enjoyed our workshop, we hope you come back soon! Thanks, Charlie 🌱
Reply from The Watered Garden
Hi Kirsty, thank you so much for your review! We are glad to hear you enjoyed our workshop, please let us know if you need any planty advice in the future! Thanks, Charlie 🌱
Reply from The Watered Garden
Hi Anisha, thank you for your review! We're glad you had fun in the workshop - how can you not love your Kokedama?! Let us know if you need any advice on its care in the future. Thanks, Charlie 🌱
Great service and delivery
Great service and delivery. Plants were well packed, protected and included a bonus plant. Would definitely order from The Watered Garden again
11 February 2025
Reply from The Watered Garden
Thank you for your review! We're glad to hear your plants arrived happy and healthy, please let us know if you need any growing tips in the future, or more info about your bonus plant! Thanks, Charlie 🌱
Terrarium Workshop
I booked a terrarium workshop for my mum's birthday. We had such a brilliant time. Charlie was really warm, calm and knowledgeable. We had a great time and didn't feel pressured or rushed. We were complete novices and it was worth every penny.
2 February 2025
Reply from The Watered Garden
Hi Holly, thanks for your wonderful review! We are so glad to hear you enjoyed yourself on our terrarium workshop. We are here if you need any advice or help in the future with all planty projects! Thanks, Charlie 🪴
Fantastic place
Fantastic place. I purchased the terrarium workshop and was not disappointed. Very knowledgeable. It was great fun.
18 January 2025
Reply from The Watered Garden
Thanks for your review Barrie, we are so glad to hear you enjoyed the workshop! We hope to see you in the shop again soon. Thanks, Charlie 🌱
A great experience
A great experience. Our session leader was knowledgable, friendly and gave us the right amount of assistance so we all ended up with beautiful terrariums to take home.
23 January 2025
Reply from The Watered Garden
Thank you for your review! We are glad to hear you enjoyed the workshop and found the guidance helpful. Please let us know if you need any help or advice with your terrarium in the future ☺️ Thanks, Charlie 🌱
The package arrived quickly
The package arrived quickly, the plants were perfectly secured and I got a small gift for which I would like to thank you very much. I recommend the store with all my heart.
16 January 2025
Reply from The Watered Garden
Hi Anita, thank you for your review! We are glad to hear the plants arrived safely, we hope they grow beautifully for you! ☺️ If you need any care advice or plant info in the future, please let us know. Thanks, Charlie 🌱
Attended a Kokedama workshop and found…
Attended a Kokedama workshop and found it to be excellent.
It was easy to follow along with and I thoroughly enjoyed myself
11 January 2025
Reply from The Watered Garden
Hi Iain, thank you so much for your review! We are glad to hear you enjoyed the Kokedama workshop ☺️ If you have any questions in the future about your Kokedama, or other houseplants, we are always happy to help! Thanks, Charlie 🌱
10/10
Very helpful/knowledgable guide, very relaxed atmosphere and a 10/10 experience overall - would recommend!
1 January 2025
Reply from The Watered Garden
Hi Harry, thank you for your review ☺️ We are very happy to hear you enjoyed the workshop! If you need any help in the future please let us know. Thanks, Charlie 🌱
The only plant shop you need
Beautiful shop, Charlie is so knowledgeable and incredibly friendly- won’t be buying plants from anywhere else. I have also ordered online and the service was very straightforward and speedy delivery.
19 December 2024
Reply from The Watered Garden
Thank you for your review Eve! We are glad to hear of your positive experience at our shop and hope to see you again soon! Thanks, Charlie 🌱
It was a wonderful experience and the…
It was a wonderful experience and the person leading it was so kind and helpful!
12 December 2024
Reply from The Watered Garden
Hi Amelia, thank you for your review! We are glad you enjoyed the workshop and are here to help in the future with any and all planty things! Thanks, Charlie 🌱
The terrarium workshop was a really…
The terrarium workshop was a really fun, relaxing experience with great guidance.
12 December 2024
Reply from The Watered Garden
Hi George, thank you for your review ☺️ We are glad to hear you enjoyed the workshop! If you have any questions in the future, we are always here to help! Thanks, Charlie 🌱
Reply from The Watered Garden
Hi Angela, thanks for your review! We're glad you had a good time on the workshop :) If you need any advice in the future about anything planty, then please let us know! Thanks, Charlie 🪴
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.