The whole Shebang Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the amazingly fast delivery services and the extraordinary care taken to pack delicate collectibles securely so they remain pristine. People also deeply appreciate the remarkably broad selection of rare figures across numerous fandoms and genres, alongside consistently unbeatable market prices and helpful customer support. Some reviewers were not happy with minor packaging flaws, noting that outer boxes occasionally arrived crushed or taped up during transit. Others also mentioned occasional delivery frustrations concerning postal handling limitations or unexpected courier charges that impacted their overall purchasing satisfaction.

What people talk about most

Product

Consumers find product quality and availability to be exceptionally positive, consistently praising the vast... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient communication.... See more

Delivery service

People report positive experiences with delivery_service, highlighting consistently fast shipping times and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and items arriving in... See more

Price

Clients share positive opinions on price, highlighting amazing deals and reasonable costs that make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This place is my main goto in the UK for all my collectibles. I preorder items that I cannot get in the UK and sometimes preorder months in advance of release dates . They always keep me informed of... See more

Rated 5 out of 5 stars

Cannot recommend highly enough! Ordered Avatar figure on Tuesday evening (out of stock most places) Posted next day and received Thursday morning. Price best online and instore by miles. Fanta... See more

Rated 5 out of 5 stars

Cannot praise Matt and The Whole Shebang highly enough! It’s been my go to for figures for years now. Amazing prices, well packed and Superfast shipping. Matt is really quick to get back to you with a... See more

Rated 5 out of 5 stars

I’ve had 3 orders with this company. All gone through ok. Quick shipping and via a trackable service so I could follow it. As a collector it’s been great as the items were very well packaged up and... See more


Company details

  1. #40 of 112 best companies in Toy shop
  2. #135 of 371 best companies in Gift shop
  3. #2 of 9 best companies in Sports Memorabilia Shop

Written by the company

I’m a independent Retailer that has been a collector for 20 years plus, I collect or have collected over the years – Movie weapons & props, WWF Hasbro’s, WCW Galoobs carded and loose, Elites, AEW, MOTU, Star wars, Karate kid, TMNT, wrestling belts, basketball signed jerseys and so much more and below you can see some of my collection Now we offer a service to you all, of the above and more, with the Modern, Retro Toys, Signed Memorabilia, Neca – Mezco- Super 7 & Movie props Replica stores We understand the need for purchases to be wrapped well and cared for before leaving us to there new home


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(387)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go-to for online figure hunting!

I have been a customer of The Whole Shebang for a number of years, purchasing a number of in stock items and several pre-order figures, typically being those not usually stocked by UK retailers. The items are always well-packaged and shipped quickly once in stock, whilst my profile page makes it easy to track my orders and any changes to when they are expected.
As a figure collector, I consider The Whole Shebang to be a crucial service in getting harder to find items as a reasonable price. I'm a big fan of the service.

4 May 2026
Rated 5 out of 5 stars

Brett the hitman hart

Had a problem with the order when it arrived spoke to Matthew and he sorted it out straight away fantastic customer service and great product thank you

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Matt was really helpful

Matt was really helpful, had a delay with a pre order but sorted a replacement and delivered super fast. Used these guys a few times and had a great experience each time.

30 April 2026
Rated 5 out of 5 stars

Was a little apprehensive about using a…

Was a little apprehensive about using a store/site id never heard of before, but I’m glad to say it was a very positive experience. Ordered figure on the 4/5 and recieved today (6/5). Figure was shipped with Royal Mail and not Evri, which is an immediate thumbs up in my book. Very happy with purchase, will definitely be shopping here again.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Answered my email queries re delayed…

Answered my email queries re delayed pre-orders promptly with the information they had been given by their suppliers. Items came well packaged by a reputable courier company; DPD. Wouldn't hesitate to order from again

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, all round. Quick, efficient and professional. Also, if you have any issues they get back to you quickly. Most of all though, they offer incredibly good prices and all-important free postage.

31 March 2026
Rated 5 out of 5 stars

The absolute best online stockist

I always make my purchases from TWS. The staff are always there to answer any queries, they always get the stock Im looking for, nomatter how scarce it is.

Their delivery is always rapid and you're kept up to date in your parcel's whereabouts. Items are always packed very well and arrive without any bumps or bangs.

31 March 2026
Rated 5 out of 5 stars

The best.

The service, prices, everything every time I buy with you all, I'm always over the moon.

Really couldn't be happier and you all really couldn't do better!

1 April 2026
Rated 5 out of 5 stars

Placed 2nd order with this company

Placed 2nd order with this company, had brilliant prices for unique WWE figures.

1st order was a preorder wave 2, came 1 month earlier than the released date (march vs April) so was super pleased.

Delivery and packaging very good. Would be good to advise showing how long things would Take as it’s unknown whether items coming from USA or England.

Overall happy to go to them also great that they are coming up on google search now!

25 March 2026
Unprompted review

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