Thewindowmedic Reviews 

We needed to replace a glass conservatory roof which we thought would be a lengthy and messy job however when the representatives from the company called they explained clearly and professionally what the various options were and that the work would only take about 2 days,
The work was started within the original time frame by the employees who were very pleasant, tidy and certainly new what they were doing.
The work was completed in just a day and a half and everything was left clean and tidy they even went around with a vacuum cleaner.
We are extremely pleased with the work done and would certainly go back to the Window Medic should we require any of the work that they undertake in the future.
A Wood

25 year old conservatory had some
Blown windows.
From first contact to completion of work the service was friendly, kept to schedule and kept me updated throughout.

I am very pleased with the service you provided. The work was carried out professionally and efficiently, and I was extremely satisfied with both the quality of the windows,doors and the overall experience.

Thank you again for your excellent work.

Mrs Taggart

Right before we were up to move we broke a window…Called this company and asked for replacement…From there it was seamless…Got measured up and replaced within a short space of time…The fitter even waited for us to get home before starting the job…Highly recommend
Btw..I have estimated the date as paperwork went to landlady

Excellent service - friendly & efficient. We'd definitely use them again.

Would not recommend. Avoid.

Michael and Gary recently completed the installation of our new windows, and we're thrilled with the results. Not only are the windows themselves top-notch, but the installation was flawless. The team worked swiftly and efficiently, ensuring everything was clean and tidy, showcasing their pride in their craftsmanship. Our interaction with the company has been outstanding from start to finish. They've been communicative, and their excellent work and meticulous attention to detail exemplified top-tier customer service. We are genuinely grateful for the experience.

Very very top notch from the start. Everyone was so helpful and knowledgeable. I was more than happy with the work they done. I have them coming back to do something else. Great team highly recommend this company.

Having approached another window company, I wasn't happy with their sales operatives attitude so I decided to approach The Window Medic. Was I glad that I did. The sales rep was very polite and answered all my questions. The installers were also very polite and respectful to my property. Would have no hesitation in recommending

The Window Medic as a company is a truly professional organisation and the team are superb. Everyone I worked with on changing some windows in my property were polite, professional, considerate towards my property and invested fully in providing a first class service. I have used another local company in the past and they didn't come close to just how good The Window Medics are. If you want a first class service look no further and you are supporting a local business.

Excellent quality and service, I cannot recommend highly enough! A pleasure to deal with; great choice of products, high quality installation and very professional staff. You won't go wrong with the Window Medic!

Great customer service, reliability and quality fitting.

After having a beyond awful experience with another company we were left feeling very wary, but from the initial call to the installation we have been nothing but pleased. I would highly recommend The Window Medic team and we will be using them for any future installations.

Fantastic service from Gary and Wyn when they came out to fix a problem on a patio door they had installed a few years ago, arrived on time, very tidy and also fixed a problem I had on two windows without any charge. Brilliant local company can recommend to all and would definitely use again

We was recommend to have our French doors done by window medic Co.
There worked so hard and the finished product looks amazing.
Highly recommend this company.

We had Window Medics look at our sliding doors in April, they were letting water in. The wind and rain comes straight in accross the Straits. The lads were very good, had the door in pieces and replaced the seals. It is now November and still no water leaking in. What a lovely bunch of lads, really know what they are doing and a very good price. I would highly recommend this firm.

Very overpriced for the small job we needed doing.

We had these guys come round to look at putting some window restrictors on (very simple latch ones that screw into the underside of the windows).

We showed them a picture and worked out we would need about 8 hinges in total, they quoted us £450 to do the job.
We have since discovered that these window restrictors are very easy to fit (my husbands father has since fitted them) and the individual latches cost us about £80 all together (for 12 latches, so covering more windows than originally quoted for) So essentially this company was willing to charge us over £370 for labour, which would be just to put a couple of screws into our windows.
Thankfully we said no, but please do your research and make sure you’re not being ripped off.

Update to the business reply:

Thank you for taking the time to respond. I request that you withdraw my name from your response, as this is in breach of GDPR, and you did not have permission to use this, and have not considered customer confidentiality.

You cannot advertise a free, no obligation quote and then state below you are then including this in to the cost for our job “having to answer the phone and send an engineer to us”. You also cannot say “imagine if one of the restrictors is faulty” as this would not be on us, but yourselves, and a cost that you’d have to cover, and why you have insurance.

While I appreciate you have costs and bills to cover, if it is too small a job to cover, then have an honest conversation with the customer to explain this, instead of quoting a ridiculously high price.

We have just had windows installed by Michael and Gary, not only are the windows excellent but the installation was perfect. The guys are so quick and efficient, and take so much care to provide a clean and tidy installation, and they clearly have a lot of pride in the work that they do.
Our whole experience with the company has been first class, very communicative, excellent work, with attention to detail right from first visit through to installation, really was customer service at its very best. Thank you all so much

Gary and Mike were punctual, friendly and carried out the installation in a very clean, quick and tidy manner. I was extremely pleased with the windows and cannot emphasize enough how wonderful these two guys are. They are a credit to the company. I had also used this company in January 2023 and the operatives were also highly skilled and friendly. The whole job was a very pleasant experience from meeting the sales person, the surveyor and the installation operatives. I highly recommend this company. Well done guys.

From our first call to Ashley and then meeting with Gordon and then Brendon we felt very well looked after and then when the work started ie Windows/revamp the conservatory and new carport the boys worked very hard always on time nothing was too much trouble they are a credit to you all the last thing we had installed was two outside doors which Dave and Marcus came and again they were excellent.
When it comes to customer care they are all NUMBER ONE Many thanks Alan& Pam

Left an email and got a phone call back within half an hour, the issue was assessed promptly with an honest opinion given, would definitely recommend.