Thimble Reviews 

2,364
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the simplicity and ease of obtaining coverage, making the process quick and efficient for various needs, including same-day or event-specific insurance. Many people appreciate the affordable rates and excellent value for money, often finding prices to be very reasonable compared to competitors. Reviewers also found the coverage options to be suitable for their needs, with many noting the seamless and effortless process. However, some people were dissatisfied with the service and customer support, describing their experiences as frustrating or terrible, and noting issues like a lack of live representatives.

What people talk about most

Service

People report ambiguous experiences with service, with many finding it easy, fast, and professional for... See more

Price

Reviewers mention positive feedback about price, often describing rates as very reasonable, affordable, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the process as quick, easy, and... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting reasonable and affordable... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing appreciation for quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its definitely good to have insurance on demand, but I noticed that if I need insurance right now for 3 hours, its cheaper than planning ahead for tomorrow for the same time frame. I would think it sh... See more

Company replied

Rated 4 out of 5 stars

No Complaints thus far just started with them a month ago! I do love how they offer to coverage everything in your business as far as equipment the customer property if any damage all in the same plac... See more

Company replied

Rated 4 out of 5 stars

Easy to get a quote and be covered. I just wish general liability covered more since it didn't cover the problems I ran into at the event. Still a decent rate so I'm not too unhappy.

Company replied

Rated 4 out of 5 stars

This is just my experience while applying for the insurance certificate which is hassle free . Maybe i can write more as time goes by, Thank you.

Company replied


Company details

  1. Business insurance company
  2. Commercial Insurance Company
  3. Liability Insurance Company

About Thimble

Written by the company

Thimble offers quick-thinking insurance for fast-moving businesses. It’s the first business insurance provider that puts customers in control: small businesses of any size can get a policy by the job, month, or year through Thimble in minutes, and modify or cancel anytime.

Over 150,000 small businesses across all 50 states plus DC are covered by Thimble’s award-winning, A-rated insurance offerings. Thimble understands small businesses need more affordable, more flexible, and faster coverage than ever before. Get a quote in seconds, and a policy that starts today in minutes!

Thimble Coverage Options Include: Commercial General Liability Insurance Professional Liability Insurance Business Owners Policy Commercial Property Insurance Workers’ Compensation Insurance Cyber Insurance Business Equipment Insurance Event Insurance

Thimble offers coverage for over 1,000 activities, including: Construction, contractors, photographers, videographers, landscapers, instructors, crafters, makers, restauranteurs, fitness trainers, beauty salon owners, aestheticians, event professionals, carpenters, pressure washers, janitorial services/cleaners, musicians, DJs, car/boat/RV detailers, pet sitters, consultants, freelancers, notaries, outdoor guides, retailers, and many more.

Thimble also offers coverage for a wide variety of events with its Event General Liability coverage – pay by the hour or day – up to 5 days! This includes:

Art shows, baby showers, bridal showers, bachelor parties, banquets, graduations, holiday parties, sports events, tournaments, job fairs, birthday parties, meetings, music concerts, recitals, rehearsal dinners, conventions, tradeshows, sweet sixteens, bar/bat mitzvahs, farmers markets, yoga, wedding receptions, walk-a-thons, festivals, fashion shows, and many more.

DISCLAIMER: Verifly Insurance Services, LLC d/b/a Thimble Insurance Services (“Thimble”) is licensed as an insurance producer in the jurisdictions where it offers insurance products. Not all products and features are available in all jurisdictions. All insurance products administered by Thimble are subject to the terms and conditions of the insurance policies.

Quick-thinking insurance for fast-moving businesses.

Written by the company

Get covered in minutes with small business insurance by the job, month, or year.
Over 300 professions covered, including: Contractors + Handymen, Landscapers, Freelancers + Consultants, Events + Entertainment, Photographers + Videographers, Janitors + Cleaners, Hair + Beauty Professionals, Fitness + Personal Trainers, Pet Sitters, and Drone Pilots

Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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4.2

All reviews

(2,364)

194 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive to our needs

Responsive to our needs - not the cookie cutter program many companies try to sell you. Our policy began when we needed it to. Fast results - our normal insurance agent had our request for 3 weeks with no results; we had results in 60 minutes with Thimble.

9 April 2026
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Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

Rated 1 out of 5 stars

I paid 2 months when I opened this…

I paid 2 months when I opened this account. And you took out again this month. It was not due until the 6th of June.

15 April 2026
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Reply from Thimble

Hello Sandra, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 5 out of 5 stars

First

First, the ease of use was incredible. I prefer to use local people when I can, but my local people just weren’t pleasant to work with. I found it difficult to keep up with my policy and it was just annoying to get a COI sent to a contractor. Thimble made it easy to just simply get a policy, see it in real time, and be able to send the COI without an annoying phone call. I didn’t realize it could be that easy. Also, I love that I can edit the policy at anytime. If I decide to get an employee, I can go on the app and change it. No annoying phone calls and confusing jargon.
Second, the price beat my local people’s price by $65. I am paying $170/month for $1mil liability coverage. However, this is $100 more expensive than a previous policy I was holding. But I had a $7k claim, therefore I understand the price going up.
Lastly, I do wish I could get insurance for my pressure washing trailer thru the Thimble app. But the coverage it was offering wouldn’t cover the cost of the trailer. But, Thimble is still great and I wish all insurance was this easy.

13 April 2026
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Reply from Thimble

Were all rooting for you!

Rated 1 out of 5 stars

Slow communication

Slow communication

13 April 2026
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Reply from Thimble

Hello Kalid, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 5 out of 5 stars

Nice experience

Nice experience, very useful and cost-effective!

30 April 2026
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Reply from Thimble

We’re so glad to know we could help, Marina!

Rated 1 out of 5 stars

Policy covered absolutely nothing that…

Policy covered absolutely nothing that would need coverage for a social event. Completely useless service.

27 April 2026
Thimble logo

Reply from Thimble

Hello Mary, thank you for the feedback. We’d be happy to review with you, please reach out to us at support@thimble.com to connect with our support team!

Rated 3 out of 5 stars

Easy to get started

Easy to get started. I am having a problem dropping an AI. I didn't get the job with the AI and I need to cancel them but I can't find a way to do it. Navigating is difficult.

10 April 2026
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Reply from Thimble

Hello, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 5 out of 5 stars

Will definitely be recommending

This service made it so easy and affordable for me to cover the liability of my events. I will definitely recommend!

6 March 2026
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Reply from Thimble

We’re always happy to be there for our small business owners!

Rated 1 out of 5 stars

By FAR the worst insurance company out…

By FAR the worst insurance company out there! You can never talk to a real person nor do you respond to online requests. You guys SUCK!

9 April 2026
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Reply from Thimble

Hello Patrick, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 5 out of 5 stars

great price

great price

25 February 2026
Thimble logo

Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

Rated 1 out of 5 stars

Change unaccommodated

Definitely will not recommend Thimble to anyone. Will make sure everyone I know steers clear of this company. I attempted to reschedule the insurance policy before our event was intended to start because the event was rescheduled due to weather. Hours later I heard back that it was too late to reschedule or change the insurance policy date. Incredibly frustrating and wasteful.

9 April 2026
Thimble logo

Reply from Thimble

Hello Gus, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

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