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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly refurbished laptops, for being accurately described, thoroughly checked, and in excellent working condition. Many consumers highlight the high quality of the items, often noting they exceed expectations. The service is frequently described as exceptional, with people appreciating the helpful advice and personalized attention. Reviewers also consistently commend the delivery service, noting its speed and efficiency. Many people were impressed by how quickly their orders arrived, often well-packaged and secure. The overall purchasing process is frequently described as smooth and hassle-free, contributing to a highly positive customer experience.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the laptops for... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the swift delivery times,... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the condition of the... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent all-round... See more

Based on these reviews

Rated 5 out of 5 stars

Prompt delivery, really happy with the laptop, clearly been well checked-over and fully working – unlike some higher-profile refurbished laptop sellers, who send out the laptops largely unchecked and... See more

Company replied

Rated 5 out of 5 stars

I've now bought three computers from Thinkpadmike, for myself and for both children. They've all been excellent, and his descriptions have always been totally accurate, which makes choosing one m... See more

Company replied

Rated 5 out of 5 stars

So Friday afternoon I emailed Mike asking for suggestions on which machine he thought was right given my needs. His reply was extremely helpful, and I chose a model from the list he suggested. I o... See more

Company replied

Rated 5 out of 5 stars

I´m very happy about my purchase from Thinkpadmike. Not only is the ThinkPad as described, Mike did more. I asked him to replace the SSD with a bigger one. This meant also installing Windows again. On... See more

Company replied


Company details

  1. #44 of 92 best companies in Computer & Accessories store

Written by the company

A small independent trader / engineer / geek - both Microsoft Certified Professional (MCP) and CompTIA A+ Certified. I have worked with Lenovo ThinkPad machines for over 11 years and have to say in my opinion they are the most reliable and solid business class machines. I've worked for many companies including IBM & I work on quality not quantity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Even better than I thought!

Product is exactly as described and the service Mike provided was excellent. I got a reply to my query almost instantly and the shipping was very quick too. Highly recommended vendor!

8 December 2024
Thinkpadmike logo

Reply from Thinkpadmike

Thanks for the review pleased you like the laptop

Rated 5 out of 5 stars

Great recommendations! Great laptop!

Fantastic service! Mike was great at recommending laptops that did everything I needed and were still within my budget, including personal experience to say what has worked for him.
The laptop arrived in good time and in amazing condition. I've not had it for long, but there hasn't been any problem with it.

5 November 2024
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Reply from Thinkpadmike

Thanks for the review Heather pleased you like the laptop the P52 is a great choice !

Rated 5 out of 5 stars

Great service!!

Great service!! ordered a refurbed P52 and it's like new absolute quality...

24 October 2024
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Reply from Thinkpadmike

Thanks for the review Gareth glad you like the laptop

Rated 5 out of 5 stars

My go-to for Thinkpads (aka all my…

My go-to for Thinkpads (aka all my laptops). Thanks, Mike.

8 October 2024
Unprompted review
Thinkpadmike logo

Reply from Thinkpadmike

Thanks for the review Tim pleased you like the laptop, look forward to welcoming you back in the near future

Rated 5 out of 5 stars

Great service and attention to detail…

Great service and attention to detail with every laptop sold. I have had my T480 for about 11 months now and it was in great condition also packaged with great care. I would highly recommend Thinkpadmike as a trusted seller. Thanks Chris from Glasgow.

5 October 2024
Unprompted review
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Reply from Thinkpadmike

Thanks for the review Chris pleased you like the laptop, the T480 is a great choice

Rated 5 out of 5 stars

Great item

Great item, Superb Service, going well beyond what was agreed. I can heartily recommend this business to all. 5 * * * * * all day long. Thanks!

19 September 2024
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Reply from Thinkpadmike

Thanks for the review John pleased I was able to help

Rated 5 out of 5 stars

Really helpful advice

Really helpful advice on which units to purchase, quick to ship, and products were excellent as described

12 September 2024
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Reply from Thinkpadmike

Thanks for the review Owain pleased you like the laptops

Rated 5 out of 5 stars

So far I'm really happy with the T480…

So far I'm really happy with the T480 laptop, no issues at all. I ordered from Mike because I trusted him to refirbish more than big refurbishers where you can receive somethint that doesn't last. Mike replied quickly when I followed a wrong tracking link, delivery was a couple of days, and if the laptop holds up I'll definitely be ordering from his business again. It's special that there is somebody focusing purely on refurbishing Thinkpads in Yorkshire.

4 September 2024
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Reply from Thinkpadmike

Thanks for the review Manos pleased you like the laptop

Rated 5 out of 5 stars

Laptop was like new

Laptop was like new. Fast delivery, good price. Very happy with my purchase :)

8 September 2024
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Reply from Thinkpadmike

Thanks for the review pleased you like the laptop

Rated 5 out of 5 stars

Expertly renewed Thinkpad and great value

I started looking for an inexpensive Windows laptop and found Thinkpadmike on eBay. Discovered his website with all the laptops he had for sale and immediately became aware of the meticulous attention to detail Mike puts into renewing every machine. My Lenovo Thinkpad T490 showed up, exactly as described on the website. Been using it for over a year now and I've not encountered any problems. Mike is not just another re-seller, he carefully vets and renews laptops to the highest standard. Thanks Mike!

31 August 2023
Unprompted review
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Reply from Thinkpadmike

Thanks for the review Richard pleased you like the laptop - T490 an excellent choice !

Rated 5 out of 5 stars

Competitively priced

Competitively priced, but clearly some care has been taken to check over, refurbish and prepare the laptop. It arrived well-packaged and works as expected. It's been a couple of weeks and the laptop works properly. I would definitely buy another in future.

9 June 2024
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Reply from Thinkpadmike

Thanks Karl the T480 is a great machine glad you like it, welcome back anytime

Rated 1 out of 5 stars

Thinkpad issues.

I purchased a Thinkpad T480 several months ago from this vendor. Initially it was fine, After a month or so the USB C power connection became a little tempermental and ocassionally needed to be moved slightly to charge. However, after several months it deteriorated, although I was super careful not to strain it in any way, and it has now failed totally. The Thunderbolt connection doesn't work either. The laptop was guaranteed for one month only. I have found that the T480 power slot is soldered to the board so replacing it is very difficult and expensive. I did send a message to Thinkpad Mike asking if he could do a repair but had no reply.
Edit after reading the reply.
Yes, that is correct: I ordered the laptop at the end of November. It lasted about six months.

12 June 2024
Unprompted review
Thinkpadmike logo

Reply from Thinkpadmike

Hi Lawrence, sorry to hear about the issue I did send you a reply to your enquiry on 15/06/24 @ 12:56 so please maybe check your junk / spam folder I have also resent the email today. A little bit surprised that you didn't contact me as soon as you were having the issues as the laptop was purchased back in Nov 23 and 15th June 24 is the first time you have reported any issues

Rated 5 out of 5 stars

Thanks Mike

No issues here. Laptop is barely distinguishable from new in appearance. The videos allow you to view the exact item you are buying in detail and is just one of the things that set him apart from the usual Ebay sellers.
It is obvious he puts a lot of effort into each unit before sale.
Recommended.

3 June 2024
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Reply from Thinkpadmike

Thanks for the review really pleased your happy with the laptop

Rated 5 out of 5 stars

Fantastic, great quality laptop.

Great service, The laptop (T480) was dispatched and delivered exceptionally quickly and was posted in very sturdy packaging.

Condition is excellent and exactly as described on the website and as shown in the detailed product video.

I am very happy with my purchase and can completely recommend ThinkPad Mike.

3 June 2024
Unprompted review
Thinkpadmike logo

Reply from Thinkpadmike

Thanks for the review Joshua your business is appreciated, welcome back anytime

Rated 5 out of 5 stars

Rapid!

Laptop is in pretty decent condition, exactly as described in the listing. Great spec for the price. You can tell Mike knows what he is doing and wants to provide good value and a decent service. I have not seen any refurb sellers that include upgraded storage (and possibly ram too) as standard. Not only that, it turned out he lived 5 minutes away from me and offered to deliver it himself a few hours after I ordered. Same day delivery! What a legend. Cheers Mike, all the best :)

15 May 2024
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Reply from Thinkpadmike

Thanks for the review Joel pleased you like the laptop. I look forward to welcoming you back anytime

Rated 5 out of 5 stars

Helpful

Helpful, item as described. Would definitely use again.

27 April 2024
Thinkpadmike logo

Reply from Thinkpadmike

Thanks for your custom and for the positive review

Rated 5 out of 5 stars

I was after a P53 in very good…

I was after a P53 in very good condition, and Mike had the tidiest looking one I could find. It arrived quickly, and was in exactly the condition his ad described. Having used it for a week now, and getting it set up with a Thunderbolt 3 dock (40AN model) it's just what I was after.
If anyone else is looking to do the same, I've found you don't have to have the expensive 230W 40AN dock kit with the double cable to use a P53. You can plug a 170W power supply directly into the P53 with the Thunderbolt 3 cable, and run the 40AN dock from a 65W power supply (only). This also enables you to use a longer Thunderbolt 3 cable (mine is 1.2m). I 3d printed a housing to join the 170W power supply connector and Thunderbolt 3 connector together, a bit like the expensive (and short) double cable you're supposed to use. The 170W power supply socket on the dock must just be a pass through to the double cable.

25 April 2024
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Reply from Thinkpadmike

Thanks for your custom and for the positive review

Rated 5 out of 5 stars

Excellent, fast ordering experience

The laptop I ordered was as described in the listing. The delivery was speedy and really well protected with bubble wrap and packing foam.

9 April 2024
Thinkpadmike logo

Reply from Thinkpadmike

Hi Tim thanks for the review, pleased you like the laptop and thanks for your business your welcome back anytime

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