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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly refurbished laptops, for being accurately described, thoroughly checked, and in excellent working condition. Many consumers highlight the high quality of the items, often noting they exceed expectations. The service is frequently described as exceptional, with people appreciating the helpful advice and personalized attention. Reviewers also consistently commend the delivery service, noting its speed and efficiency. Many people were impressed by how quickly their orders arrived, often well-packaged and secure. The overall purchasing process is frequently described as smooth and hassle-free, contributing to a highly positive customer experience.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the laptops for... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the swift delivery times,... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the condition of the... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent all-round... See more

Based on these reviews

Rated 5 out of 5 stars

Prompt delivery, really happy with the laptop, clearly been well checked-over and fully working – unlike some higher-profile refurbished laptop sellers, who send out the laptops largely unchecked and... See more

Company replied

Rated 5 out of 5 stars

I've now bought three computers from Thinkpadmike, for myself and for both children. They've all been excellent, and his descriptions have always been totally accurate, which makes choosing one m... See more

Company replied

Rated 5 out of 5 stars

So Friday afternoon I emailed Mike asking for suggestions on which machine he thought was right given my needs. His reply was extremely helpful, and I chose a model from the list he suggested. I o... See more

Company replied

Rated 5 out of 5 stars

I´m very happy about my purchase from Thinkpadmike. Not only is the ThinkPad as described, Mike did more. I asked him to replace the SSD with a bigger one. This meant also installing Windows again. On... See more

Company replied


Company details

  1. #44 of 92 best companies in Computer & Accessories store

Written by the company

A small independent trader / engineer / geek - both Microsoft Certified Professional (MCP) and CompTIA A+ Certified. I have worked with Lenovo ThinkPad machines for over 11 years and have to say in my opinion they are the most reliable and solid business class machines. I've worked for many companies including IBM & I work on quality not quantity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

Bought a laptop came exactly as described, and it was shipped and delivered fast.

7 March 2024
Thinkpadmike logo

Reply from Thinkpadmike

Thanks for the review pleased to hear you like the laptop, looking forward to welcoming you back in the future

Rated 5 out of 5 stars

ThinkpadMike - Brilliant and professional service.

Mike is the perfect person to buy a laptop from. I found his website very detailed and very helpful. When you are buying something you want all of the information, and Mike went above and beyond with providing a very detailed description and images of the laptop. Mike also helped me choose between a couple of laptops. Very good service and very helpful. highly recommended people. I am a business owner and will need more laptops in the future for my employees. I am glad i went to Thinkpadmike who i can use as my future supplier with confidence.

21 February 2024
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Reply from Thinkpadmike

Thanks for the review really pleased to hear you like the laptop, looking forward to welcoming you back in the future

Rated 5 out of 5 stars

Ordered a refurbished Thinkpad

Ordered a refurbished Thinkpad. Quality of item is as described. It would be difficult to determine that it was a refurbished item. Deliver was as detailed at time
Of order. I would definitely order another if I needed to.

21 January 2024
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Reply from Thinkpadmike

Hi Simon, thanks for the review really pleased to hear you like the laptop I look forward to welcoming you back in the future

Rated 5 out of 5 stars

Excellent laptop

Excellent laptop, very well packaged and fast delivery. First class.

10 January 2024
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Reply from Thinkpadmike

Thanks for the review Angus pleased you like the laptop

Rated 5 out of 5 stars

Friendly communication

Friendly communication, fast dispatch and delivery times.
Overall a great service. Very happy with laptop.

3 January 2024
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Reply from Thinkpadmike

Hi Alex thanks for the review really good to hear that your pleased with the laptop, I hope to deal with you again in the future

Rated 5 out of 5 stars

This is the second laptop I've bought…

This is the second laptop I've bought from Thinkpadmike and it's just as good as the first, thanks

7 November 2023
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Reply from Thinkpadmike

Once again thank you Catherine for the positive review and for the repeat business, really good to hear your pleased with the laptop. As always your welcome back anytime

Rated 5 out of 5 stars

Amazing laptop it looks like new!

Amazing laptop it looks like new!. Thinkpads are super powerful and clearly Mike knows a lot about these units. I am really happy with my purchase and the delivery only took 2 days.

24 October 2023
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Reply from Thinkpadmike

Thanks for the review Simon very pleased to hear that you like the laptop. I look forward to welcoming you back in the future

Rated 5 out of 5 stars

Honest seller

Honest seller , safe place to shop good quality devices,good experience , delivered fast and secure. Many thanks.

17 October 2023
Unprompted review
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Reply from Thinkpadmike

Hi Andy thanks for taking the time to write a review really pleased you liked the laptops, welcome back anytime

Rated 5 out of 5 stars

Mike is very helpful and responsive…

Mike is very helpful and responsive seller.
Great communication, sobfar so good with the laptop.

3 September 2023
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Reply from Thinkpadmike

Hi Koroush thanks for the review really good to hear that your pleased with the laptop, I hope to deal with you again in the future

Rated 5 out of 5 stars

Excellent experience with Mike

Excellent experience with Mike, great communication, great laptop really enjoying it, really snappy t480 excellent condition, extremely well wrapped with all the original accessories from Lenovo, accurate description a few key marks on the screen which Mike told me about before I bought it, can't really see them when screen is on happy days, all vents clean and clear, batteries holding a good charge, I would not hesitate to purchase another laptop from him thanks Mike 👌👌👌👍

15 September 2023
Unprompted review
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Reply from Thinkpadmike

Hi James, pleased you liked the laptop and thank you for taking the time to leave a review very happy to welcome you back any time

Rated 5 out of 5 stars

Great laptop

Great laptop, thank you

30 August 2023
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Reply from Thinkpadmike

Hi Catherine, pleased you liked the laptop and thank you for taking the time to leave a review very happy to welcome you back any time

Rated 5 out of 5 stars

Really good customer service

Really good customer service. We had a slight glitch with our laptop when it arrived. Mike was really helpful. Although perfectly happy to have the laptop sent back, we in fact solved the problem remotely and it now works really well.

1 September 2023
Unprompted review
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Reply from Thinkpadmike

Hi there, thank you for taking the time to post your review I'm so pleased your happy with the laptop and very happy to welcome you back any time

Rated 5 out of 5 stars

Highly recommended

I bought 2 laptops, great service, they had everything they supposed to have.
Very happy.

21 August 2023
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Reply from Thinkpadmike

Hi Sanda, thank you for the review and for supporting a small business. Really pleased your happy with the laptops and your welcome back anytime

Rated 5 out of 5 stars

bought a think pad p51 work station off…

bought a think pad p51 work station off mike, he was very helpful when i asked for some advice the laptop is very responsive and is super clean. I needed something for work and pleasure that could keep up with the performance I needed. would highly recommend mike.

29 July 2023
Unprompted review
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Reply from Thinkpadmike

Hi David, thanks for the positive feedback and for supporting a small business, pleased to hear you like the laptop I hope to deal with you again very soon

Rated 5 out of 5 stars

Thinkpad P51

I’ve used refurbed thinkpads before but not with the care and attention to detail seen here. Almost looks new aside from a few small (mentioned) imperfections. Really great deal and literally no downside. Performance is unreal. Thank you ThinkpadMike!

21 July 2023
Thinkpadmike logo

Reply from Thinkpadmike

Hi Daniel thanks for the review really good to hear that your pleased with the laptop, I hope to deal with you again in the future

Rated 5 out of 5 stars

Mike goes beyond just selling Thinkpads…

Mike goes beyond just selling Thinkpads - you can tell it's a passion. The care and time put into ensuring these are evaluated, refurbished and priced well is amazing. I bought an X280 at a very reasonable price point and it's in immaculate condition for its age.

I feel like the business is going to be one I visit time and time again for top quality think-ads.

10 July 2023
Unprompted review
Thinkpadmike logo

Reply from Thinkpadmike

Hi Alex, thank you for taking the time to post your review I'm so pleased your happy with the laptop and very happy to welcome you back any time.

Rated 5 out of 5 stars

Fantastic laptop in great condition…

Fantastic laptop in great condition exactly as described. Really helpful having the pictures and video of the laptop. Fast delivery arrived in two days and well packaged 5 stars from me and I know where to go if I need another laptop in the future.

7 June 2023
Unprompted review
Thinkpadmike logo

Reply from Thinkpadmike

Hi Louise, thanks for the positive feedback and for supporting a small business, I hope to deal with you again very soon

Rated 5 out of 5 stars

Brilliant experience,laptop works…

Brilliant experience,laptop works perfectly for what I needed and he went the extra mile allowing me to collect as I was in a rush for a laptop ,would recommend anytime and will be using again in the future

18 May 2023
Thinkpadmike logo

Reply from Thinkpadmike

Thanks for the positive feedback and for supporting a small business, I hope to deal with you again

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