Thirteen Supply Co Reviews 106

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the t-shirts, noting their softness, durability, and unique designs. Many people also highlight the efficient and fast delivery service, often mentioning items arriving promptly and well-packaged. The overall service is frequently described as amazing, with consumers appreciating the care taken with their orders. However, some customers were dissatisfied with receiving faulty items, such as misprinted t-shirts, and experienced difficulties with the return process, including issues with printing labels and arranging pickups. A few other people also felt that the packaging of their received t-shirt was not up to standard, suggesting it looked like a returned item.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many praise the excellent quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and incredible quality... See more

Delivery service

People report positive experiences with delivery services. Customers consistently praise the speed and... See more

Order

Reviewers consistently express satisfaction with their orders. Many customers highlight prompt and accurate... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent quality and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi thank you! it's 41520 My favourite online store by far, the quality of the t shirts is absolutely second to none add in the fact that the designs are top tier, perfect I couldn't praise them more... See more

Company replied

Rated 5 out of 5 stars

Faultless experience. Ordered a last-minute Christmas present two days before the big day and it was packed, shipped and received on Xmas Eve. Not only that, but the quality is impeccable, and in... See more

Company replied

Rated 5 out of 5 stars

Fantastic quality clothing. The designs are so unique. My husband loves the tattoo inspired designs that have meaning behind each one. Has many hoodies (slightly gutted there are no hoodies curr... See more

Company replied

Rated 5 out of 5 stars

I've ordered from them a few times now and every item I have has been of great quality, the shirts especially are super soft and hold up really well even after multiple washes. No complaints whatsoeve... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Alternative clothing, art & accessories - Inspired by hardcore music and tattoo culture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My favourite online store by far

Hi thank you! it's 41520
My favourite online store by far, the quality of the t shirts is absolutely second to none add in the fact that the designs are top tier, perfect I couldn't praise them more, oh yeah the delivery is brilliant, great packaging and fast, love these guys, I will be back

11 May 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi - wow what a amazing review! Thank you so much for taking the time to leave this feedback for us. We're over the moon to hear how positive your experience has been all round when shopping with us. We would really like to show our thanks by sending across a discount code for you to use on a future order. If your happy to do so, please either reply to this review with your order number or you can email us at sales@thirteensupply.co so we can send you the details. Thanks again!

- Just to an update to say we have sent an email linked to the order with the discount code, please let us know of any issues or if this is not received. Thanks again & have a great weekend!

Rated 5 out of 5 stars

A Brand I Keep Coming Back To.

I’ve ordered from Thirteen Supply Co a few times now and the quality has been consistently excellent. You can tell a lot of care goes into both the materials and the finishing. Their designs are also a standout—simple but really well thought out, with a unique edge that makes them feel different from the usual. Overall, a brand I keep coming back to and would happily recommend.

6 May 2026
Unprompted review
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Reply from Thirteen Supply Co

Hi Kristina, thank you so much for your review & being a repeat customer. We're so pleased you enjoy the quality & designs. I believe I've found you as a customer on our system and sent across a thank you email which includes a discount code to use off a future order. Your support means we can keep doing what we do!

Rated 5 out of 5 stars

Great designs I own a fair few now good…

Great designs I own a fair few now good quality and fit and the team very helpful if needed quick response quick delivery will definitely have to book in to get some ink sometime cheers all

4 May 2026
Unprompted review
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Reply from Thirteen Supply Co

Hi Kelvin - thank you for leaving us a great review! We love to hear you've had a positive experience when shopping with us and I'm sure we'd enjoy having you visit the tattoo studio one time! We have found you as a customer on a system and emailed across a discount code to show our appreciation. If you have any questions, please let me know. Thanks again.

Rated 5 out of 5 stars

Top notch Tee’s

Since buying my first Tee, u cannot stop buying more. The quality is excellent & the designs are simply unique.
I was kept up to date with shipping & delivery.
Only annoying thing is they keep making new designs !

14 April 2026
Unprompted review
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Reply from Thirteen Supply Co

Good afternoon - thank you for taking the time to leave us a 5* review! We're glad to hear your shopping experience has been a positive one with us. We would love to show our thanks for the review by sending across a discount code for you to use on a future order. If you'd like to - please either let us know your order reference for us to locate you on our system. Alternatively, you can contact us via email at sales@thirteensupply.co and we can send it there! Thanks again.

Rated 5 out of 5 stars

Amazing company

Amazing company, have ordered 4 times always had really good experience and no issues.

7 April 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi Lily - thank you for being a repeat customer & leaving us a great 5 star review! If you are happy for us to do so, we would like to show our thanks with a discount code for you to use off a future order. In order for us to send this across, you can either leave a reply with your order number so that we can locate you on our system, or you can contact us via email at sales@thirteensupply.co and we will send over the details. Have a great day!

Rated 5 out of 5 stars

Very pleased

No issues with order or quality.
Always been skeptical about ordering from companies that pop up on random Instagram ads.
Ordered 3 x t shirts on Thursday and they arrived by Royal Mail on Saturday.
Lovely fit and appears to be good quality plus a fair price.
As long as they hold up in wash and don't shrink, I will happily order more and wife has also asked for a few.
Thank you.

4 April 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Good afternoon Kevin - thank you for taking the time to leave such a great review! We're so pleased your order arrived promptly and that you were happy with the quality. I believe we have located your order on our system, based on the details provided, and have sent across a discount code via email for you to hopefully use on a future order (hopefully for both you and your wife to enjoy)! If you need any further assistance, please just get in touch & thanks so much again.

Rated 5 out of 5 stars

Excellent company

Probably the best on-line store I have dealt with. I have ordered several times and always received a prompt and accurate delivery. Even when I messed up an order Leah responded in a very timely manner and corrected my error. Excellent company, I would highly recommend them

25 March 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi Ian - wow what lovely feedback! Thanks so much for taking the time to leave us such a great review. I have contacted you via email to share our thanks in the form of a discount code to use off a future order. Have a great day & any questions, please let me know.

Rated 5 out of 5 stars

Great independent gem

Great quality and service , small independent business that shines above lots of large companies.

3 April 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi - thank you for your 5 star review! As a small business, this kind of feedback means a lot so thank you for taking the time to write it. We usually show our appreciation via a discount code if you'd like us to send one across? You can either leave your order number below or contact us via sales@thirteensupply.co and we will send over the details.

Rated 5 out of 5 stars

Absolutely love this brand

Absolutely love this brand, the products and quality are incredible and the designs are so stunning as well as standing out and being different. Great team and always had a brilliant service from them! Always excited for new products being released!

31 March 2026
Unprompted review
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Reply from Thirteen Supply Co

Good afternoon Ash - thank you very much for taking the time to leave us such a great review. Happy to hear that you enjoy the quality & designs from our brand. We always hope to provide good customer service so we're pleased to hear you've had this experience! As a way of showing our appreciation for leaving a review, we'd like to send across a discount code for you to use on a future order. If you're happy to do so, please either reply to this review with your order number, or send us an email at sales@thirteensupply.co - we hope to hear from you!

Rated 5 out of 5 stars

I’m genuinely impressed with these…

I’m genuinely impressed with these t-shirts. The design looks even better in person – really clean and well thought out. The fit is spot on, not too tight or too loose, just sits perfectly. You can tell straight away that the quality is there as well; the material feels durable but still comfortable to wear.

I was so happy with them that I’ve already gone back and ordered two more. Definitely recommend if you’re after something that looks good and lasts.

23 March 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi Steven - thank you so much for your kind review! We're pleased to hear you've had such a positive experience with our products that you're already a repeat customer. We appreciate you taking the time to write about this and hopefully spread the word about our quality and products. We believe we have found you on our system and so we have got in touch via email to send over a discount code to use on a future order. A small way our showing our thanks! All the best.

Rated 5 out of 5 stars

Nice kit

Nice kit, good people

9 March 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Good afternoon Alan - thanks for your review! We've gotten in touch via email to send over a discount code for you to use on a future order to just say thank you!

Rated 5 out of 5 stars

Love the brand

Love the brand, have a few of their tees now and the quality is top notch and there really comfortable. The one time I had an issue with my order (a misprint) the customer service was excellent and it was all sorted really quickly for the replacement to arrive

7 March 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi - thank you very much for great review. It's really nice to hear that even when you've experienced an issue with us, that you feel it was dealt with well & it did not dampen your view on shopping with us. I believe I have located your orders on our system and therefore contacted you via email to send across a discount code as a way of showing our appreciation! If you have any issues or did not receive it - please just let us know. Have a wonderful rest of your day & thanks again.

Rated 5 out of 5 stars

Been back and ordered again

Been back and ordered again. Quality gear
Quick delivery.

Thanks guys

28 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi Ben - thanks for taking the time to leave us a 5* review! This is always appreciated and we would love to share our thanks with a discount code for any future orders. If you are happy to do so, please either send across your order number for us to locate you on our system, or you can contact us at sales@thirteensupply.co - thanks again!

Rated 5 out of 5 stars

Another happy purchase

Another happy purchase from the guys at 13 supply. Their tshirts are top notch ..really good quality and excellent designs. Unfortunately one is never enough :-) !

thanks Simon

27 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi Simon - thank you for your review! We always love to hear this type of feedback. If one is never enough we would be more than happy to send across a discount code as a way to show our thanks! You can either let us know your order number, or please contact us via email at sales@thirteensupply.co for us to send this across. Please note we are away from emails for a short period after today but we will get back to you as a priority!

Rated 5 out of 5 stars

Great all round

Great service, quick shipping, reasonably priced, good quality and great designs. What's not to like?

18 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Good afternoon Nick - thanks so much for leaving us a great review. We've sent across an email containing a discount code to show our thanks! Any questions, please let me know. Have a great day.

Rated 5 out of 5 stars

Great company

Have ordered a few times, always great quality and unique clothing etc

23 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi June - thank you very much for leaving a great review and being a repeat customer! I have been unable to locate you on our system by just your name alone so it would be great if you don't mind reaching out to us via email so that we can show our thanks by sending you a discount code. You can contact us at sales@thirteensupply.co or you can also reply to this and leave your order reference. Thanks again!

Rated 5 out of 5 stars

Returning customer

Returning customer. Excellent quality and excellent service as always

17 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Sara, thank you for being a supportive returning customer. This means a lot to us as a small independent business. We would love to offer you a discount code for you to use on a potential future purchase! If you are happy to do so, please get in touch with us via email for us to send this across - sales@thirteensupply.co thanks again & have a great week.

Rated 5 out of 5 stars

They're not just brilliant designs...

They're not just brilliant designs, but lovely quality clothing, and a great company to deal with. Highly recommended!

15 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Hi Dave - thank you so much for your great review! We're really pleased to hear you had a positive experience when shopping with us. I believe you may have also contacted us recently via Facebook to share this too. We would love nothing more than to show our appreciation by send over a discount code for you to use on a future order. You can either get back to us here with your order number, or contact us via email at sales@thirteensupply.co so we can send the details across! Thanks so much again.

Rated 5 out of 5 stars

Just bought my first piece from…

Just bought my first piece from Thirteen Supply Co and I love it - I first heard of the brand after seeing a mate of mine wearing one of their T-shirts and loved it so thought I would give them a go. Quality is amazing, and came well packaged, definitely be ordering again. The thank you email was also a nice, personal touch too.

9 February 2026
Unprompted review
Thirteen Supply Co logo

Reply from Thirteen Supply Co

Thank you for your review Jamie! I believe I have located your order to send across an email to share our thanks.

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