I placed an order and after a month of it not shipping I emailed them for an update. Instead of updating me they cancelled my order. Worst customer service ever.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ADAY clothing is comfortable and stylish. I own 8 of their items - 4 tops, 3 pair of leggings, and 1 pair of pants. Though I've had some fit issues with a couple of their pieces (pants aren't made for... See more
Due to a size issue, I needed to return a pair of pants. I could not print a return label since I had moved to a different state and my printer was slated to arrive after the due date for returni... See more
Please be aware that this brand ships from the US. While being promoted extensively in UK, it doesn't make this obvious. Returns are complicated and expensive. A dress I purchased arrived rumpled a... See more
Company details
Written by the company
We’re ADAY, a female-led brand on a mission to bring a new standard of clothing to your wardrobe through ease and innovation. We do that by creating versatile, super comfortable, and high-quality clothing, which makes dressing and living effortless. We make our products more sustainably using innovative fabrics, and by building a creative and diverse team with an honest and optimistic culture. We aim to make a positive impact where we live and work. Shop our consciously designed clothing reinvented with technical fabrics.
Contact info
415 W Broadway #5, 10012, New York, United States
- hello@thisisaday.com
- thisisaday.com
2.9
Average
21 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Clothing
ADAY clothing is comfortable and stylish. I own 8 of their items - 4 tops, 3 pair of leggings, and 1 pair of pants. Though I've had some fit issues with a couple of their pieces (pants aren't made for tall women and tops are sometimes too low cut), their customer service team is top notch and returns/exchanges are a breeze. I've followed the directions when washing my clothes and they have held up nicely. I will continue to shop their site.
13 July 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.