Order #1997 placed on 19 December for two tinctures. Order confirmation received, but no delivery, no dispatch notification, and no further communication since. I have contacted the company twi... See more
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See what reviewers are saying
The products I ordered came in a really nice box, beautiful packaging. Both items ordered were very good quality and i’m sure they’ll last a while. Lastly, I got a handwritten note thanking me for s... See more
Ordered Lions Mane supplements, they accidentally sent Cordyceps. I emailed them and they replied within half an hour saying I could keep them and they’d send me replacements that same day! Great comp... See more
Real nice, slick but simple packaging, very impressed. Great price point for products & all delivered much quicker than I’d expected. Absolutely chuffed with everything, much appreciated!
Company details
Written by the company
self-care | ceremonies | culture
Contact info
45 Edge St, M4 1HW, Manchester, United Kingdom
- hello@greenhaus.uk
- thisisgreenhaus.co
3.9
Great
52 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Order #1997 placed on 19 December for…
Order #1997 placed on 19 December for two tinctures. Order confirmation received, but no delivery, no dispatch notification, and no further communication since.
I have contacted the company twice via the website contact form and received no response. I understand Christmas can cause delays, but the complete lack of communication after multiple attempts is disappointing.
At this point I cannot comment on the product itself, only on the service, which has been poor due to no fulfilment or reply.
UPDATE: 20/01/26. No contact, have initiated a chargeback with bank. DO NOT USE THIS BUSINESS
5 January 2026
Unprompted review
Absolutely fantastic
Absolutely fantastic! I ordered two serums at a great price and they came the next again day. I will be ordering again. Thank you very much. 😊
19 June 2025
Unprompted review
Good Customer Service
Still waiting on goods to being delivered
Ordered 23/12/24
06/01/2025 still no delivery Royal Mail lost package
Update 09/01/2025
Company contacted me and sent replacement
Thank you
30 December 2024
The products are great
The products are great, specially the decaff drink!
Not sure about the gelly shrooms yet!
A bit Delayed on the arrival time but everything was sorted out with peace and love!
8 November 2024
Brill service
I’ve purchased off Greenhaus a fair few times now and they are always so helpful. You don’t get them like these guys nowadays. Really good prices as well, saves me loads of time researching supplements etc.
13 November 2024
Unprompted review
I had problems with my parcal service
I had problems with my parcal service, they lost my package 😤 Greenhaus tracked it for me 👏👊 and now I can finally get it, eminently. Thank you Greenhaus.
3 June 2024
Reply from GREENHAUS
Hi Amelie, sorry to hear about this.
We unfortunately cannot find any contact from yourselves. We shall reach out via email now so we can have this resolved.
Your order was placed on June 16th, and sent on June 17th via Royal Mail with the tracking provided on your dispatch email.
This is easily solvable, we shall be in touch today.
Very high quality product
I purchased bamboo screens from Greenhaus. The products are of a very high quality. Very robust. Well made. I followed up with Greenhaus to ask for tips on installation. Gerald from Greenhaus was extremely helpful, providing good advice in a prompt way.
17 May 2024
Unprompted review
Great product at a much better price…
Great product at a much better price than elsewhere
21 May 2024
great service and products
17 January 2024
All round good service
All round good service, lots of cool stock and choices and reasonable prices too.
24 November 2023
quick delivery
17 November 2023
Great customer service
There was a stock issue, but communication was great and the issue was resolved quickly. The shipping, packaging and product were all outstanding. I will definitely order again.
16 October 2023
Quick Delivery, Amazing Packaging and Great Product!
1 August 2023
Great customer service
My parcel didn’t arrive but Greenhaus were really quick to respond and very helpful. I would definitely order from them again
20 July 2023
good site
item was delivered on time and well packaged with zero issues, especially helpful because i couldn't find it anywhere else nearly as fast.
2 July 2023
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