ThmotorsportsReviews 

754
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

June 1 Ordered transmission mount for Jeep XJ Showed in STOCK ready to ship. 4 Days later receive email saying it's not in stock and won't be until August or maybe LATER. June 18 order canceled per th... See more

Rated 1 out of 5 stars

Ordered an intake pipe that was in stock later to get an email saying delivery would be delayed by 8-9 days, I immediately sent a cancellation request. My order has been pending cancellation now for a... See more

Rated 1 out of 5 stars

The customer assumes ALL risk. I purchased a set of side view mirror lens for my truck and they would not fit. Although they were correct style lens, the snap-fit tabs would not register, leaving a 1/... See more

Rated 1 out of 5 stars

Ordered some lug nuts and my total was $86.73. Got them and decided to go a different route so tried returning and didn’t hear anything back for a long time so emailed them and finally got a return la... See more

1.3

Bad

TrustScore 1.5 out of 5

754 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(754)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Impossible to get on the phone

Impossible to get on the phone, they don't honor their no hassle returns. Please buy from anyone else. So many better companies out there. Speaking to this company makes you think they are ran out of someones garage.

18 January 2019
Unprompted review
Rated 1 out of 5 stars

Very disappointed in my first dealings…

Very disappointed in my first dealings with THMotorsports. I ordered a Splitter for my S2000 on August 30th after a Semi blew a tire and destroyed my previous lip. Order process was easy and shortly after I ordered received and email stating it would be a few days before my order shipped. I responded to clarify and was told 3-4 days. I waited until August 12th and finally after not receiving my order or an email from the company, sent a request to find out what was going on. After another day I received an email saying it is expected to be ready to ship by the 24th. After speaking to 2 different individuals at the company, I was told that they take no responsibility for not following up with me and in no way will compensate me for losing a month waiting on an order that originally was to ship in 3-4 days. I have canceled my order and I caution you against ordering from them even if the price seems good because customer service is the last thing you can expect to receive .

10 September 2018
Unprompted review
Rated 5 out of 5 stars

Very good personal customer service

Very good personal customer service. Had a few hiccups with an order but they resolve the issue relatively quickly. Issue was likely with shipment from a manufacturer. Wait times for orders can be slightly lengthy as they can come from abroad (European manufacturers) or straight from manufacturers, but if you're not in a huge hurry and prefer some of the lowest prices online, this is definitely a great way to go. Very good selection of performance specific products. 2 orders already and I will definitely be ordering again.

27 August 2018
Unprompted review
Rated 5 out of 5 stars

Staff is great

Easy to work with and staff is very knowledgeable. Only thing is I had called after the order was placed to change my order a bit and I’m not sure if the part was removed after I saw the order confermation email. We’ll see.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service!
Ordered some coilovers and they happened to be out of stock, spoke with a few people and I ended up getting some other coils they had in stock ..
They gave me a great deal and I'm extremely satisfied with overall performance. Will definitely be coming back ! A Big thanks to William and the 2 others I spoke to prior. Great team of guys

20 July 2018
Unprompted review
Rated 1 out of 5 stars

One of my worst online purchases!

One of my worst online purchase experiences if not the worst ever. This experience is exactly why I always attempt to spend my hard earned money locally first....This is the short version. I ordered my much needed parts online, website says *in-stock and should receive in 4-5 days. On the 5th day I email to inquire about delivery date(no tracking number provided), Next day I'm informed the parts are not in stock for 10 more days. I ask how to get a refund. Next day I received an email from a different email address saying they apologize for the mix up, Parts have shipped as scheduled and will be arriving soon. Four days later I inquired "where are my parts"!? On the 11th, Reply is sorry parts are out of stock until the 16th... On the 19th. I inquired *status? Reply, sorry parts are delayed until the 22nd.!? I'm not very confident I'll receive these much needed parts anytime soon. I'd gladly have paid THM's competitor the extra $30 if I'd known they are selling parts they didn't truly have....beware!

20 June 2018
Unprompted review
Rated 5 out of 5 stars

Whole experience was great

Whole experience was great. Shipping was faster than expected, and it was free! Can't beat that. Customer service rep I spoke with on the phone was very helpful, and answered all of my questions. I tried to purchase the same parts from two other retailers and they shipped them to the wrong address or didn't have them in stock to ship...Would buy from again.

14 June 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look