June 1 Ordered transmission mount for Jeep XJ Showed in STOCK ready to ship. 4 Days later receive email saying it's not in stock and won't be until August or maybe LATER. June 18 order canceled per th... See more
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Ordered an intake pipe that was in stock later to get an email saying delivery would be delayed by 8-9 days, I immediately sent a cancellation request. My order has been pending cancellation now for a... See more
The customer assumes ALL risk. I purchased a set of side view mirror lens for my truck and they would not fit. Although they were correct style lens, the snap-fit tabs would not register, leaving a 1/... See more
Ordered some lug nuts and my total was $86.73. Got them and decided to go a different route so tried returning and didn’t hear anything back for a long time so emailed them and finally got a return la... See more
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Great prices
Could’ve been better
Could’ve been better, ordered brakes and rotors that were shown to be in stock, -they weren’t.
They offered me an alternative and tried to help with a discount at least I guess. Overall they got back to me and I SHOULD be getting my lowering springs in the coming days. Also read a review on them about just the same issue, fix that.
Kooks Exhaust
Thmotorsports has the best price on Kooks exhaust with lightning fast shipping.They are easy to deal with & having received my order in 2 days—I’m extremely satisfied.They have my future business & I would highly recommend !Thanks,James B
Great service and helpful people
Fast customer service all around…
Fast customer service all around handled all problems I had with everything awesome!! Very professional
Shipped Instantly and supplied the correct items 2 days early! THANKS
Order was sent right-away, received exactly what was ordered 2 days sooner than expected. Received tracking information which made it easy to follow the order.
Great price and super fast shipping
Great price and super fast shipping.
I’ll buy from them again for sure.
Unacceptable - claims in stock when not in stock, then poor customer service
THMotorsports claimed they had a brake pad/rotor set in stock and I prefer to support small businesses over Amazon so I decided to try them out. I ordered and then they send a message saying they are "checking warehouses" all over to source the item... so they did not have it in stock, needed to get from their distributor. I asked for cancellation, they said they would in one day. Then I hear nothing, and no refund. Then they say 1-3 day. It has been 5 business days and they still holding my money for an item they do not have, do not stock, will not be shipping, that they promised cancellation on. Meanwhile my money is tied up, I cannot order elsewhere, I cannot fix my truck, I prefer to support small business... but if I had stuck with reliable Amazon I would already have my parts and my truck fixed!
They were courteous and very…
They were courteous and very transparent with what they can and can’t do. Great customer service and fast shipping
Incredibly
Incredibly, order arrived less take 24hrs after ordering - and at prices 20% lower than everywhere else. Highly recommended.
Lowest prices on aftermarket parts
Lowest prices on aftermarket parts, if not they'll price match but they rarely need to. Fast shipping on their in-stock items. Great communication and outreach. My only minor complaint is that sometimes the site can load slowly or encounter errors loading certain items. Aside from that, they are definitely the first and usually the last place i need to go to for parts.
Very good customer service
Very good customer service, means a whole lot.
Emailed to cancel an order before it…
Emailed to cancel an order before it shipped, but item was shipped anyways 2 days later. Tried to return product, but they want me to pay 10% restocking fee and return shipping even though it is their error.
Great company.
Easy to find the parts that you need…
Easy to find the parts that you need and easy checkout
Great service
Great service, items as described and fast shipping!! Two thumbs up
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