The Thrifty Gentleman Reviews 

60
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Ordered a strap for 1 of my watches because I thought the price was good which it was. The strap arrived and was really quite thick, there was nothing on it to say it is genuine leather although again... See more

Company replied

Rated 5 out of 5 stars

I have spent far more on watch straps in the past, but having found The Thrifty Gentleman I now realise that there is really no need to spend a fortune. I am very pleased with the straps I have bought... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing. I ordered a NATO watch strap late on a Sunday night and the order was shipped Sunday and arrived Wednesday and shipping was free. The quality of the strap was great a... See more

Rated 5 out of 5 stars

The service was excellent, item received within 48hrs of ordering. First impressions are very good quality wise, price was good too. Will definitely make it my goto site for any further watchstraps. T... See more

Company details

  1. Watch shop
  2. Fashion accessories shop

Written by the company

The Thrifty Gentleman offers a range of affordable watch straps in a variety of materials including nylon, leather, silicone and metal. Available in a variety of styles you are sure to find a watch band that suits your every style and occasion. Based in Winchester, UK.


Contact info

4.1

Great

TrustScore 4 out of 5

60 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(60)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got a top quality product, top notch customer service, brilliant price…

I got a top quality product delivered promptly and securely.
The customer service was excellent. I thought I'd made an error when ordering, Johnathan responded quickly, diligently and effectively to ensure I had no problems getting the items I wanted.
I have no hesitation recommending these guys. Will very likely use again when I need another strap.

30 April 2025
Unprompted review
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Reply from The Thrifty Gentleman

Hi Ben, thank you so much for the 5 star review - we are delighted to hear you were happy with both the watch straps you ordered and our customer service. It was my pleasure and we're always here and available to chat about any customer questions or queries. Look forward to welcoming you back in the future! Kind regards, Jonathan

Rated 5 out of 5 stars

Happy Customer …

Quality elastic NATO strap at a good price.

Really comfortable but still secure.

3 April 2025
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Reply from The Thrifty Gentleman

Thank you so much for taking the time to leave us a review. We're delighted to hear you were happy with your new watch strap. Best wishes, Jonathan

Rated 5 out of 5 stars

5 star all round

Superb quality straps for a very reasonable price. Very quick delivery too. Will definitely be buying more straps from The Thrifty Gentleman. 👍

7 April 2025
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Reply from The Thrifty Gentleman

Great news - we look forward to seeing you again in the future! Thank you for leaving us a 5 star review. We're always extremely happy to hear from satisfied customers. Many thanks again, Jonathan

Rated 5 out of 5 stars

Great dive watch strap that nobody else had…

Not really one to take to review sites but I’m super impressed with this company I’d never heard of until now. I thought my dive computer (watch) was dead an buried as the strap had degraded in salt water and lots of sun over the years. It’s not a model/make readily available and so no manufacturer spares out there any more. Then up popped TG with a generic 24mm strap and a guide how to measure. 2 days later, it’s here, it’s great and I can use the old but trusty dive computer on our latest trip - yay!

10 April 2025
Unprompted review
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Reply from The Thrifty Gentleman

Hi Lyndon, thank you so much for taking the time to leave us a review. It always puts a huge smile on our faces when we receive feedback like yours! We're a small but growing business so although we're maybe not as visible yet as some other companies out there we are continuing to grow by spending time ensuring our customers have the best experience with us. Thanks again for taking the time to write your review for us - it really is greatly appreciated. Kind regards, Jonathan

Rated 1 out of 5 stars

Get it from aliexpress instead

I bought a NATO watch strap and was initially pleased with it when it arrived, however I later spotted an identical version on aliexpress for much cheaper, and ordered that one as well out of curiosity. Suffice to say that the two are identical, and you’d be much better off getting it straight from aliexpress than here.

26 February 2025
Unprompted review
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Reply from The Thrifty Gentleman

Hi there,

Thank you very much for taking time to write a review for us. We are always happy to receive both positive and negative feedback as it helps us as a business.

Firstly, and maybe this is my "glass half full" view I'll focus on the positive - actually, despite a 1 star rating (the lowest option available!) you said you were pleased with the strap - so.. good news there.

Addressing the other point, we do indeed work with a number of manufacturers so it is not inconceivable that a similar watch strap would be available on other platforms by other sellers.

You also left a review for us on our website including an image and although I fully agree the colour of the strap looks very similar (if not the same) there also seem to be subtle differences in the style of the hardware (keepers and buckle - ours looking slightly rounder).

However, I also understand your frustration in buying something from us and then finding something similar elsewhere that was cheaper. I suppose it is similar to any other type of fashion item, for example trainers, buying it from one company and then realising you might have been able to purchase it cheaper elsewhere. I fully understand that it can be frustrating and disappointing.

What I'll say is we spend a lot of time working with our manufacturers to identify the best watch straps that fit with our business - great quality straps at great prices. We're always open to working with manufacturers if the straps they produce are up to the quality we expect our customers to want. Fortunately, I don't think the quality of the strap was an issue, based on your review.

Additionally all watch straps are rigorously checked (and stored and dispatched) here in the UK to make sure that only the best quality straps are sent out to our customers. I certainly can't speak specifically about other companies but quality control is something we are super hot on and, alongside our focus on customer service and customer experience, is one of the things that makes us who we are and we are super proud of that.

Overall though, we are of course sorry that you were as unhappy as you were. It's certainly not what we would want (nor expect) for our customers.

I hope my detailed response shows how seriously we take all feedback that is received.

Kind regards,
Jonathan

Rated 5 out of 5 stars

Great experience

Great experience, easy to deal with.

7 March 2025
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Reply from The Thrifty Gentleman

Thank you very much for the kind review. Very much appreciated. Kind regards, Jonathan

Rated 5 out of 5 stars

Great strap at a great price

Great strap at a great price. Watch looks great with it on.

13 March 2025
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Reply from The Thrifty Gentleman

Thanks very much for the review, Ben. Delighted to hear you like the strap. Best wishes, Jonathan

Rated 5 out of 5 stars

Great straps at a reasonable price

Great straps at a reasonable price, I will definitely buy more straps off you

18 February 2025
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Reply from The Thrifty Gentleman

Thank you very much for taking the time to leave a review for us and delighted to hear you were happy with everything. Looking forward to seeing you back again in the future. Many thanks, Jonathan

Rated 5 out of 5 stars

Great serviwatch strapce and item

Great service and item

12 February 2025
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Reply from The Thrifty Gentleman

Hi John, many thanks for the review. Delighted to hear you were happy with both the service and the watch strap. Super news! Best wishes, Jonathan

Rated 5 out of 5 stars

Watch strap.

Easy to use the website. Item found easily. Despatch from this company was delivered on time. Excellent product and price.

12 February 2025
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Reply from The Thrifty Gentleman

Thank you very much for taking the time to leave us a review - greatly appreciated and we're very happy to hear you were pleased with everything. Best wishes, Jonathan

Rated 5 out of 5 stars

Great customer service

Great customer service. Due to an error on my part my order needed extra information and Jonathan contacted me directly so the order could be fulfilled. I was impressed with his courtesy, support and efficiency. The watch straps were delivered in a couple of days. The straps appear to be good value for money. They look great and are very comfortable. Based on this experience, I would definitely buy from Thrifty Gentleman again.

6 February 2025
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Reply from The Thrifty Gentleman

Thank you very much for the kind feedback. It is our pleasure!

It was only a small error but I wanted to make sure your watch strap got to you ok. Easy mistake to make and easily resolved.

Delighted to hear you were happy with the watch strap and your buying experience and we look forward to having you make more purchases with us in the future.

Kind regards,
Jonathan

Rated 1 out of 5 stars

Poor quality. Can get the same from Temu much cheaper.

Goods were sold as reasonable quality. I was looking forward to receiving them. However on arrival of the goods I was extremely disappointed in the quality. I could have purchased better quality from someone like Temu at a much lower price.
The straps made my watch look cheap.

3 February 2025
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Reply from The Thrifty Gentleman

Hi Paul,

Thank you for taking the time to leave feedback.

We're very sorry to hear you weren't happy with the watch straps that you bought from us.

We take a great deal of pride in providing great quality affordable watch straps and normally our customers rave about our quality vs price.

We were surprised to receive your feedback as it is not in keeping with the majority of reviews we receive either on Trustpilot or on our other review platforms (we currently have a 4.8 out of 5 rating on our website from 700+ reviews). A one star review and a comparison to Temu is definitely not what we would want nor expect.

We’d love the opportunity to make things right though. Please feel free to reach out to me directly at contact@thrifty-gentleman.com so we can discuss your concerns further and explore a resolution.

Many thanks again - we take all feedback seriously positive or negative and would always want to use it to see if it can help us, especially as a small business, improve our products and service.

Kind regards,
Jonathan

Rated 5 out of 5 stars

I'd been looking for a tan coloured…

I'd been looking for a tan coloured strap for a while, so this one will be a good match for the light blue face on my vintage Rolex.

20 January 2025
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Reply from The Thrifty Gentleman

Thanks so much for taking the time to leave a review. Delighted to hear you like your new strap and that it goes well with your vintage Rolex. Best wishes, Jonathan

Rated 5 out of 5 stars

Great service and quality

Great service. Straps are great quality and price these are a present and they will be very happy with them. Highly recommend.

23 January 2025
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Reply from The Thrifty Gentleman

Thanks very much for taking the time to leave a review for us - it's greatly appreciated! Happy to hear your present was well received. Best wishes, Jonathan

Rated 5 out of 5 stars

Great selection of watch straps

Great selection of watch straps, easy to navigate, great value and quick delivery.

20 January 2025
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Reply from The Thrifty Gentleman

Thank you very much for the kind review! Really happy to hear not only the straps but also our service was appreciated too - we're really happy when our customers leave a positive review about both. Many thanks. Jonathan

Rated 5 out of 5 stars

Simple & clean service

Simple & clean service. Packaged well & sent in quick time. Good quality product.

9 January 2025
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Reply from The Thrifty Gentleman

Really happy to hear you were please with everything and rated rated our watch strap highly too! Thanks for taking the time to leave a review. Kind regards, Jonathan

Rated 5 out of 5 stars

perfect

Shipped very quickly and fair prices, product came packaged nicely too

9 January 2025
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Reply from The Thrifty Gentleman

Thank you very much for the positive review - it is greatly appreciated! We're delighted to hear you were happy with everything. Best wishes, Jonathan

Rated 4 out of 5 stars

Jolly good show

The straps are of fine quality, very reasonably priced, arrived safely, and in good time. What would have given them five stars is if they offered some additional solid colours e.g. Burgundy, British Racing Green or Navy or perhaps a tartan such as Black Stuart, Douglas or Black Watch. Nevertheless, they did jolly well.

30 December 2024
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Reply from The Thrifty Gentleman

Thank you very much for the positive review. We're happy to hear you like your new straps. We are always adding new ranges and styles to our website, so keep an eye on our New Arrivals section. There may be something else you like in the future. Many thanks again! Jonathan

Rated 5 out of 5 stars

Great service

Great service, prompt, quality strap. Thanks again, I will buy more.

18 December 2024
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Reply from The Thrifty Gentleman

Thank you so much for the review. We are delighted to hear you were happy with our watch strap and service. Best wishes, Jonathan

Rated 5 out of 5 stars

Very pleased with purchase

I purchased two NATO straps, very good quality, great value for money, great service. Definitely my “go to” watch strap firm in the future!

15 December 2024
Unprompted review
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Reply from The Thrifty Gentleman

Thank you so much for taking time to leave feedback for us. We are really pleased to hear you liked your 2 NATO straps. Look forward to supplying more straps to you in the future. Best wishes, Jonathan - The Thrifty Gentleman

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