Thriva Reviews 3,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and painlessness of the blood collection device, finding it a significant improvement over traditional methods. The service is frequently highlighted for its efficiency, with many appreciating the quick turnaround times for results and detailed, easy-to-understand doctor's reports. The accompanying app is also noted for its user-friendliness and ability to monitor results effectively, providing valuable health insights. However, some people were dissatisfied with the blood taking equipment, reporting that the auto-draw device occasionally failed to collect enough sample or stopped working. A few other people also felt that communication response times were poor, especially when needing a replacement kit or accessing results.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, particularly highlighting the ease and... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fantastic," "fabulous," and... See more

Product

Users describe positive interactions with the product, particularly praising the autodraw device for being... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed of test... See more

Quality

Clients share positive opinions on quality, particularly regarding the ease and painlessness of the blood... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more

Rated 5 out of 5 stars

Great app to track everything which also allows you to manually enter old results from other providers such as the NHS. I selected several tests and received the blood kit within a couple of days.... See more

Rated 5 out of 5 stars

Fabulous service from Thriva. Received my blood test results the following day after posting. Very helpful guidance from the Doctor who reviewed the results. Also I have a fear on needles and the tass... See more

Rated 5 out of 5 stars

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (shoul... See more


Company details

  1. #24 of 26 best companies in Home Care Service

Written by the company

Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Used Thriva for over 5 years

Used Thriva for over 5 years, 4 tests a year. The service is great, the kit to draw blood is also great, no complaints. I cannot comment on the accuracy of the results, but I always assumed they were accurate despite being told otherwise. My review is mainly about the actual insights they give you, for certain results they repeated the exact same diagnosis and recommendations for years, they never gave next steps for further investigations or actions that could help and to reassessed with next tests. So if you are comfortable with your own knowledge, that's fine, but don't expect more. Also, they are not cheap, but there was no alternative, luckily now there are more options worth trying.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Completely brill

Completely brill. I had a few probs with the autodraw; turned out they were all my misreading of instructions! Duh! They dealt with me with infinite patience and understanding. Got a great result in the end. Grateful!

1 April 2026
Rated 5 out of 5 stars

Superfast and helpful service

The extraction of the blood sample is totally painless and so easy. No painful finger pricks - the shoulder vacuum extraction method just works effortlessly. Sample sent on Monday and results emailed on Wednesday with very helpful Doctor narrative where it mattered. Really excellent overall.

25 March 2026
Rated 5 out of 5 stars

Excellent service at a acceptable cost.

The test kit has to be one of the easiest ways to take a blood sample. It comes with full instructions and everything needed to send your blood sample away for testing. Results were ready in about a week. The results are reviewed by a health professional with observations and recommendations. There is also an online portal where you can advise the health professional of any existing health conditions and what you would like the tests to focus on. This makes test selection much easier. I have a blood test every 3 months to ensure I'm keeping things on track.

12 March 2026
Rated 5 out of 5 stars

Great all round

Great customer service, tests processed really quickly , results report extremely comprehensive and easy to understand. Has really helped me to understand and improve my health. Can’t recommend highly enough.

23 March 2026
Rated 5 out of 5 stars

Love Thriva

Love Thriva! The test results give me real feedback on lifestyle and health choices i make seeing changes in my blood markers enabling me to change my lifesyle and fitness. I can upload the reports they give into AI and use it to tailor my fitness program, food vitamins and supplements. Highly recommended!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, test came quickly, it didnt work the first time and they sent another test pack out straight away.
Second time it worked, I hydrated more and warmed the arm more on this try.
Fast results within 3 days and very happy with the whole service.
Will use again in 3 month to compare results after lifestyle changes.

21 March 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. Despite an issue with labelling my sample, Holly from the customer team at Thriva proactively reached out to sort out the issue and made sure my sample did not go to waste. The turn around by the lab was also very quick from the point the issue was resolved.

22 March 2026
Unprompted review
Rated 4 out of 5 stars

Fast comprehensive results

Quick delivery. Good instructions. Fast results . Well explained results. Could be more clear that if you take creatine you need two weeks off it before taking test and no vigorous exercise for a couple of days before. Make sure you are very well hydrated too. Would give 5 stars but a little pricey.

20 March 2026

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