Thriva Reviews 3,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and painlessness of the blood collection device, finding it a significant improvement over traditional methods. The service is frequently highlighted for its efficiency, with many appreciating the quick turnaround times for results and detailed, easy-to-understand doctor's reports. The accompanying app is also noted for its user-friendliness and ability to monitor results effectively, providing valuable health insights. However, some people were dissatisfied with the blood taking equipment, reporting that the auto-draw device occasionally failed to collect enough sample or stopped working. A few other people also felt that communication response times were poor, especially when needing a replacement kit or accessing results.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, particularly highlighting the ease and... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fantastic," "fabulous," and... See more

Product

Users describe positive interactions with the product, particularly praising the autodraw device for being... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed of test... See more

Quality

Clients share positive opinions on quality, particularly regarding the ease and painlessness of the blood... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more

Rated 5 out of 5 stars

Great app to track everything which also allows you to manually enter old results from other providers such as the NHS. I selected several tests and received the blood kit within a couple of days.... See more

Rated 5 out of 5 stars

Fabulous service from Thriva. Received my blood test results the following day after posting. Very helpful guidance from the Doctor who reviewed the results. Also I have a fear on needles and the tass... See more

Rated 5 out of 5 stars

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (shoul... See more


Company details

  1. #24 of 26 best companies in Home Care Service

Written by the company

Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service , incredibly fast with great and easy to understand information.

13 February 2026
Thriva logo

Reply from Thriva

Hi Luke,

We're so happy to hear that you found our service great, and that you received information that was easy to understand.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Brilliant - far better than I ever expected

Brilliant, quicker results than promised. So simple to use. It’s rare that every part of the experience exceeds expectations but Thriva does - from packaging through to one-on-one GP consults, everything is exceptional.

12 February 2026
Thriva logo

Reply from Thriva

Hi Richard,

We're delighted to hear that your experience has been exceptional, and exceeded your expectations.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Really fast service and very easy to…

Really fast service and very easy to use. Thank you 🙏

12 February 2026
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Reply from Thriva

Hi Mike,

We're really happy to hear that you found our service fast and easy to use.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

The new method of taking blood is very…

The new method of taking blood is very easy. Well done for implementing this. I sent my test back on a Monday and had results on Wednesday. Very fast. I also really like the app which shows a track of your bloodwork over time.

11 February 2026
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Reply from Thriva

Hi Peter,

We're really pleased to hear that you found it easy to collect your sample with the autodraw device, and that you are enjoying tracking your blood test results on our app!

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Great company

Highly recommend it’s a great way to check your health

9 February 2026
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Reply from Thriva

Hi customer,

We're so happy to hear that you would recommend our service as a great way to track your health.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

How quick and efficient the service…

How quick and efficient the service was, if I wd have gone to my gps id still be waiting for an appointment.

10 February 2026
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Reply from Thriva

Hi customer,

We're really pleased to hear that you found our service quick and efficient.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 4 out of 5 stars

Pain free sampling, quick turnaround , clear results well explained.

Arm blood test extremely easy and pain free. I only needed one and therefore did not to have to change collection tubes. The device was so well stuck to my arm, I suspect, if I had needed to remove one tube and add another, the device would have stayed put.

Turnaround between posting sample and being notified that results were ready, two working days.

Time lapse of a number of days between results notification email and actually being able to read results. Annoying feedback loop of ‘verify your email’ with no mechanism for doing that. Once System had resolved itself (I did nothing different) I could access my results. This was all rather frustrating. Whether it was Thriva or Apple or my device, who knows.

Results clear, well explained, graphics as well as written descriptions and explanations.

I will be retesting at an appropriate interval and do recommend this method of tracking one’s health.

9 February 2026
Rated 5 out of 5 stars

Painless Detail

Easy to order, and the process of taking blood with their device was painless and easy.

The report was very detailed too.

25 January 2026
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Reply from Thriva

Hi Greg,

We're really happy to hear that you found it easy to order your test, and found the autodraw device painless and easy to use.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

They are really good

They are really good. If I wasn't stone broke id use them more

17 April 2025
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Reply from Thriva

Hi David,

We're so happy to hear that you've found our service really good, and that you would rate us 5 stars!

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Quick and easy to use

9 February 2026
Thriva logo

Reply from Thriva

Hi Clare,

We're really happy to hear that you've found our service quick and easy to use.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

I have been very impressed by how easy…

I have been very impressed by how easy this whole process has been. The blood draw gadget makes taking the sample a simple process. And the sample was received, analysed and a wealth of information and advice received within 2 days.
I will definitely be using this company again to guide my health and wellness journey.

12 February 2026
Rated 1 out of 5 stars

No results after 48 hours and app & web app showing different information

Discrepancy between what the mobile app and web-app is telling me about my sample status (app says they have it and processing, web-app says they haven't received it). Raised this with the customer service team who never answered my query, just said they had my sample and I'd get my results after 2 business days. Funnily enough, 2 business days went by and I didn't get my results. Also, last year when I used Thriva I was absolutely sure I cancelled the subscription, but 12 months later I was charged and sent a kit. Could be my fault with that so this time around I've taken a screenshot and saved my unsubscribed email.

12 February 2026
Unprompted review
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Reply from Thriva

Hi Rob,

We’re really sorry to hear about your recent experience and understand how frustrating this must have been.

At the time, a technical issue caused discrepancies between the mobile app and web app, meaning some test statuses weren’t displaying correctly online. This has now been resolved. We’re also sorry that your earlier query wasn’t properly addressed by our customer service team - that’s not the level of support we aim to provide.

It looks like you’ve now received your results but if there’s anything else we can help with, please drop us another message at hello@thriva.co

Best,
Thriva 🙂

Rated 5 out of 5 stars

Easy and informative

Blood test was very easy to carry out, the results were received quickly and were clearly explained, and my test identified a vitamin deficiency that was never picked up by GP that I can now fix! Overall an easy and worthwhile experience.

15 January 2026
Rated 5 out of 5 stars

Outstanding all around

Outstanding all around. First time subscriber & using the service & I will likely be a long-term customer. Very easy to produce a blood sample with the brilliant auto draw device. Rapid results & report - less than 48 hours! Highly recommended.

6 February 2026
Rated 5 out of 5 stars

Easy to use auto draw

Easy to use auto draw, fast shipping and really quick processing time. This is a game changer in keeping on top of your health

6 February 2026
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Reply from Thriva

Hi Mike,

We're really happy to hear that found the autodraw device easy to use, and that we had fast shipping and quick processing.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

an efficient and professional service…

an efficient and professional service including clear options and pricing; end results are very informative and empowering data; highly recommend

6 February 2026
Thriva logo

Reply from Thriva

Hi Mike,

We're so pleased to hear that you found your results informative and empowering. And that you found our service efficient and professional.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

The kit provided to take the blood…

The kit provided to take the blood sample was comprehensive and easy to use plus the results arrived very quickly which was reassuring.

9 February 2026
Thriva logo

Reply from Thriva

Hi Ian,

We're really happy to hear that you found your test kit comprehensive and easy to use. And that you were reassured by how quickly you received your results.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Excellent service

Very simple, painless and efficient service. Will definitely be using again.

5 February 2026
Thriva logo

Reply from Thriva

Hi Gideon,

We're so pleased to hear that you found our service simple, painless and efficient. And that you'll be using us again.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Exceptionally fast results

Exceptionally fast results. The blood draw system is a game changer, so easy to use. Would definitely recommend.

4 February 2026
Thriva logo

Reply from Thriva

Hi David,

We're really happy to hear that you received your results exceptionally quickly and found the autodraw device easy to use. And that you'd recommend our service.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

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