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See what reviewers are saying

Rated 5 out of 5 stars

Wasn’t sure about ordering from this company as I’d not heard of them. However I did as the eufy doorbell was so much cheaper from them. It arrived really quickly I can’t fault the process at all and... See more

Rated 5 out of 5 stars

Purchased online best price I COULD FIND FROM A KNOWN RETAILER WITH HISTORY. Paid xtra for next day delivery not Globals fault but the delivery arrived late after failing to start with not globa... See more

Rated 5 out of 5 stars

Was a little concerned about ordering through a company I hadn’t heard of. However, not only was the doorbell a great price (and included a chime) but also came very fast. I would definitely order fro... See more

Rated 5 out of 5 stars

Ordered our new Nuvi and are delighted with the service and prompt delivery. Even though we are part of the UK we sometimes get charged higher postage but this was not the case here. Notified by email... See more

Company replied

Company details

  1. Electronics store
  2. Electric vehicle charging station

Written by the company

thurgo.co.uk is your trusted partner for solar panel installations. Run your home with free solar energy Solar & Battery Solutions from THURGO We install the best high-efficiency panels At the lowest possible prices Offering up to a 30-year warranty


Contact info

5.0

Excellent

TrustScore 5 out of 5

917 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good product, poor delivery and service

Ordered a golf watch, was slightly dismayed that the web site said free delivery but at check out there was no alternative but to pay for delivery. Advertised 1-3 day delivery but did not arrive for 9 days. When I chased delivery I could not get any tracking number and was told the person picking the watch "could not find them". The watch arrived undamaged but the watch packaging was in poor condition and fell apart when opened. Overall good price and nice to buy from a UK company but let down by poor customer service.

2 July 2015
Unprompted review
Rated 5 out of 5 stars

Garmin Zumo 590LM

Great price and delivered on time, what more could you ask!!

1 July 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear John

We are glad you are happy with your purchase through us!

Kind Regards,

Global GPS LTD

Rated 5 out of 5 stars

Tom Tom truckpro 5150

First class service item arrived next day delivery for nearly £100 cheaper than any other retailer

1 July 2015
Unprompted review
THURGO logo

Reply from THURGO

Thank you for your feedback!

Kind Regards,

Global GPS LTD

Rated 4 out of 5 stars

Value and Speed

Company prices are great and with a limited time to get the product delivered the delivery service was on time.

1 July 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear Steven,

Thank you for your comments, it is much appreciated.

Kind Regards,

Global GPS LTD

Rated 5 out of 5 stars

Great product and delivery!!

This Hoover is fantastic, it's light, quick and easy to use, very quiet so I can Hoover the whole house while my baby is sleeping!! It's easy to use and empty and the battery power is great, a bit pricey but worth it!! Delivery was also great, no issues at all, I opted for normal delivery, it arrived 4 days later and the driver phoned cos he couldn't find us!!

30 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Hi Fiona

We are pleased you are happy with the item!

Kind Regards,

Global GPS LTD

Rated 5 out of 5 stars

Dyson hot and cold fan

Originally bought this fan for my elderly parents who made very good use of it in the winter months. So impressed with it that I bought one myself. The delivery of the item was superb and arrived slightly earlier than expected and was even delivered to my work place. Global were by far the cheapest online I could find too.

30 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear Mrs Ayres,

Thank you for your comments and for choosing to use us!

Kind Regards,

Global GPS LTD

Rated 5 out of 5 stars

Excellent service

Great price on product and kept well informed of when delivery would be made.

30 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Thank you for your feedback!

Kind Regards,

Global GPS LTD

Rated 5 out of 5 stars

Perfect buy

Would recommend global gps as they were very helpful with my tomtom truck 5150 live purchase very good sat nav would highly recommend

29 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear Mr Moore,

We are glad we could be of help to you and hope you choose us again in the future!

Kind regards,

Global GPS LTD

Rated 5 out of 5 stars

Top service

I had been looking for a garmin S2 for some time when I came across Global GPS . The price was the lowestI had found so I decided to go for it. The process was simple and the watch arrived two days later as promised. I would recommend Global GPS to anyone seeking quality product at a good price with excellent service. I have already strongly recommended global to a fellow member at my club.

29 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear David,

Thank you for your kind feedback and recommending us!

Kind Regards

Global GPS LTD

Rated 5 out of 5 stars

Garmin Zumo 590LM

So far this is looking like a vast improvement on my old Zumo 550. Easy to set up and wire in, clear instructions for the units set up.
Global GPS were fast at dispatching and were helpful in letting me know when it should arrive.

29 June 2015
Unprompted review
THURGO logo

Reply from THURGO

We are pleased you are happy with your item!

Kind Regards,

Global GPS LTD

Rated 4 out of 5 stars

Great price and great service from local (Devon) business

Having decided to follow Ride magazine's recommendation and buy the Garmin Zumo 660 LM for my new bike, I trawled the Internet looking for the best deal. I was delighted to find that the supplier offering the most competitive price was a local firm that I knew from previous experience could offer the best of all worlds - internet prices and friendly, local service. Highly recommended.

29 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Thank you for your feedback! We are glad to be of help!

Kind Regards

Global GPS LTD

Rated 1 out of 5 stars

Poor customer service and communication

Notified Global GPS of faulty item was told to return via post, asked them to replace and send a courier for damaged and broken product, sent serval emails, someone from customer services then rang me to say a manager would be in touch with further instructions and since then no further contact has been received. I have tried to contact the customer service department the phone rings out, i have sent emails and had no contact from them even though the response email states a response wihtin 48hours, very poor service! still in the dark as to what to do with my damaged and borken product and if i will be receiving a replacement.
Will not be using this company again

25 June 2015
Unprompted review
THURGO logo

Reply from THURGO

I am sorry that the GPS you received was damaged. Please accept my apologies for the poor customer service you have experienced with Thurgo. We strive to answer all telephone calls and reply to emails as quickly as possible and I am sorry that on this occasion we have let you down. Our team would be happy to assist you to resolve your issues if you contact us again. We would like to restore your faith in our company Thurgo.

Rated 1 out of 5 stars

Poor service and disappointed

I have ordered a watch and paid for the 3-4 day delivery. It is now a week since my order and after waiting patiently I called today to find out what is happening. The watch has not yet been sent and is being sent tomorrow and will "probably" arrive the day after. Not good enough and service over the phone flippant and not even a glimmer of an apology.

23 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Hi Ben

Please accept my apologies for the delay in the dispatch of your order. I am sorry that you were not happy with the member of staff who you spoke to over the telephone. All our staff are trained to deal with calls from customers to a high standard and I am sorry that on this occasion we failed to achieve this.

We are happy to assist you if you would like to discuss this matter further.

Rated 1 out of 5 stars

Late delivery when it arrives, none existant customer service.

I ordered a Garmin Forerunner 920 on a 4 day delivery. Didn' t turn up after 5 days and struggled to get a response from customer services using phone and email. Eventually got someone only to find out it will be another 2 days. Let's hope it turns up. Wish I had used Amazon now. Won't use this site again. Very disappointed and no appology either. Price was good.

23 June 2015
Unprompted review
THURGO logo

Reply from THURGO

Hi Andrew

I am sorry that there was a delay in the delivery of your item sometimes delays occur that are out of our control. However if this occurs we aim to contact our customers straight away to let them know. I am sorry that on this occasion this has not happened and you were disappointed with our customer service team. Please accept my sincere apologies for the service we have provided you it is not acceptable.

If you have any further questions relating to your order please feel free to contact us so we can restore your faith in Thurgo.

Rated 3 out of 5 stars

Dyson DC25

Delievered promptly. Didn't have any tools! I thought it was reconditioned as good condition but now will have to purchase extras!

22 June 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

I had never heard of this company but having researched the best price around fr my Garmin I found it here! Good communication and delivery bang on time. I will certainly use them again!

19 June 2015
Unprompted review
Rated 5 out of 5 stars

Very good service

Very pleased even sent instructions on acumen though it was reconditioned , vacuum worked really well thank you .

15 June 2015
Unprompted review
Rated 3 out of 5 stars

Good service but sat nav could have been more up-to-date

Very quick and efficient booking and delivery. Sat Nav operated fine but had weak battery life, 2008/2009 maps which caused a number of navigation hassles along the way and a tired mount that kept falling off windscreen. When receiving £40 for each rental (not including postage) it wouldn't take too many rentals to cover cost of keeping the unit or maps up to date.

15 June 2015
Unprompted review
Rated 3 out of 5 stars

Couldn't have travelled without it! Charger nightmare!

The sat nav for the most part was brilliant we couldn't have got anywhere without it, however the battery didn't last longer than 20 mins which meant it had to be plugged in all the time, every time you stopped the car to nip out the sat nav had to be restarted, the charger was broken and had to be held together which wasn't easy on a long drive luckily my phone charger fitted into it and I had an adapter for the car or I would have had no way to charge the sat nav on the first day.

15 June 2015
Unprompted review

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