Picniq Reviews 

8,619
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Booked for a family of 4 to go Brighton Sealife, train was cancelled at the station but we was responded to quickly via email and they changed my ticket day without any issues! Around the time I was d... See more

Rated 5 out of 5 stars

Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... See more

Rated 2 out of 5 stars

Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... See more

Company replied

Rated 5 out of 5 stars

Thanks Picniq, booked London Eye for my family for half the standard price. Tickets were sent straight away and on asking a question via WhatsApp they added the ticket on the chat. Second time of usin... See more

Company details

  1. #21 of 39 best companies in Event ticket seller
  2. #12 of 12 best companies in Tourist attraction
  3. #169 of 205 best companies in Travel agent
  4. #66 of 101 best companies in Travel deals

About Picniq

Written by the company

The UK No.1 days out idea, attractions ticket destination for families in the UK - and now holidays!. We were founded to help busy parents plan great days out for their children with ease and bring you the best deals on family tickets to attractions, events and festivals. Our mission to save you money and make your ticket purchase safe, secure and simple to use.

Picniq® Experts in family travel.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

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Asks customers to review

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Replied to 90% of negative reviews

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4.5

All reviews

(8,619)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great savings

Really impressed by the cheaper price and being contacted straight away via WhatsApp to be reassured in case of any issues (which there were none). Will buy from there again and already suggested it to friends and family.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Thorpe park

Excellent discount. Easiest checkout, great experience. Will use again 100%.

Thorpe park family of 4 deal 🤩

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing prices for expensive attractions in London

Amazing price for the London Dungeons today! Was about to pay £35 each for 4 of us as my children are both over 16 so £140 total but decided last minute to try googling discount codes and this company came up with a deal of £55 for a family of 4 (age 5+) Thought it was a scam but checked on here and saw the reviews so bought a ticket for an hour later and the tickets were emailed to me instantly, I was still wondering if they would be valid as this deal was unbelievably cheap considering the normal price but no problems scanning them on entry and in we went, Highly recommended!!!

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Disneyland paris Sept 2024, Fab!

Purchased disney tickets for a family of 6 for 3 days; great service easy to use. To extra disney top tip messages and reassurance they were only a WhatsApp message away if needed was great peace of mind. Tickets all linked easily to disney app which was very helpful and made things easier for scanning QR codes at gate rather than faffing around with paper.
They have a disney subscription newsletter that was helpful and gave us an extra £10 off tickets , Every little bit helps !
The kids had an extra surprise of disney sticker books in the post which was very useful on the plane. And there rewards scheme is a great bonus for money off vouchers on another day/s out with them. Great service, easy to use, very helpful, value for money, would highly recommend them and will be using again for our next trip out. Thanks Picniq team !

23 September 2024
Unprompted review
Rated 5 out of 5 stars

London Eye tickets

Bought tickets on this website yesterday for the London Eye, was really sceptical as the tickets were half the price! But honestly so glad I read the reviews and bought them. Full price tickets are such a rip off, this website is more reasonable. They send you the tickets instantly via email and they get scanned like everyone else’s at the venue. No issues at all, really pleased and would use again!

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! We booked tickets for the London eye and when we arrived the eye had broken down, so we were told to rebook the tickets. I replied to the WhatsApp message from Picniq telling them what had happened and I got a response from Andy almost immediately, asking when I wanted to rebook the tickets for. I asked for tickets for a couple of days later and Andy messaged back almost straight away to say he had changed the tickets to the day and time that we had asked for and he had emailed over the new tickets.
Thank you so much, a very painless process!!

11 August 2024
Unprompted review
Rated 5 out of 5 stars

Very straightforward and so glad we…

Very straightforward and so glad we gave Picniq a chance. Like many others, I was very skeptical at first, the offer was alot cheaper than the main website for the attraction. But I saw alot of positive reviews on trustpilot and so am happy to also add to them - great experience & value. Their customer support service is also on point, they responded to a query very quickly - thank you to the team at Picniq

4 August 2024
Rated 5 out of 5 stars

Great money saving site!

I stumbled upon Piqniq when searching for a discount code for Longleat Safari tickets as I was ready to purchase on their direct website. I found that I could save 10% of the ticket price on Piqniq and it was so simple to use their website. I was a little skeptical as I wasn't given an actual ticket, just a booking number which I quoted when I entered Longleat. They had my booking details and didn't have to wait so the process was smooth and impressive. The 10% I saved off my family ticket was used for lunch at the park!

1 August 2024
Rated 5 out of 5 stars

Great company

We used this company to book our Disney trip and I cannot fault them. Got a very good deal and they were very easy to deal with. All done over WhatsApp and email and they offered a pay monthly option to spread the cost. Everything went smoothly. I highly recommend. I’ve also used them for other ticketed events and found them to be a really good business.

2 August 2024
Unprompted review

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