I had an unresolved issue printing tickets (Vretti). Becka tried patiently and spoke with her support line. Matt solved the problem - old software setting! Excellent and prompt service from the supp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made a small error when entering my email address and therefore didn’t receive my confirmation email. I emailed for support and Chloe had located the error and resent my tickets in less than 10 minu... See more
As event organiser for our village Hall, I credit TicketSource as being the magic sauce that has helped make our events so successful. I regularly thank the day we opted to go with them for our event... See more
Company replied
Such a powerful, versatile and intuitive platform to use. I was able to get my event ticketing set up in under 30 mins with no prior experience on the site, so next time it will be even quicker. The... See more
Company replied
Company details
Written by the company
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Contact info
United Kingdom
- ticketsource.com
4.9
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Customer service support from Chloe was speedy and efficient.
Thanks!
13 April 2026
Unprompted review
Reply from TicketSource
Hi Louise. Thank you very much for your review, we will pass on your comments to Chloe.
Secure safe and reliable site
Secure safe and reliable site. I ordered tickets for a show but put the wrong email in. Chloe got back to me on a Sunday and had rectified the issue. No problem at all. Thank you!
12 April 2026
Unprompted review
Reply from TicketSource
Hi Nadine. Thank you very much for your review. We will pass on your kind words to Chloe
Scott solved the problem
Scott solved the problem, in the time frame that he said he would. And gave me really useful tips for future use of Ticket Source.
9 April 2026
Unprompted review
Reply from TicketSource
Hi Clare. Thank you very much for your review. We will pass on your kind words to Scott.
Easy to book tickets and apply for a…
Easy to book tickets and apply for a refund if circumstances dictate
10 April 2026
Unprompted review
Reply from TicketSource
Hi Paul. Thank you for sharing your feedback on your experience.
Brilliant
Brilliant! Lost my tickets and was supported super quickly and easily to chat and they were resent!
Thanks so much
9 April 2026
Unprompted review
Reply from TicketSource
Hi Trish. Thank you very much for your review.
e ticket help
I misspelled my email address when buying tickets so my e tickets failed to arrive. Problem instantly sorted by Dale.
Also found ticket source very easy to use
9 April 2026
Unprompted review
Reply from TicketSource
Hi Steve, thank you very much for taking the time to leave your review. We will pass on your comments to Dale.
TicketSource support responded and…
TicketSource support responded and resolved my issue very quickly when I reached out for help.
9 April 2026
Unprompted review
Reply from TicketSource
Hi Liam. Thank you very much for your review. All the best.
Wrong email address
I mistakenly included an incorrect email address so contacted Ticket Source by email who responded within 5 minutes and resent the tickets to my correct email. Brilliant efficient & prompt service. Many thanks !
9 April 2026
Unprompted review
Reply from TicketSource
Thank you very much for your review. All the best.
Website Problem solved via Chat
I had a website problem and used the Chat facility. A real person responded right away and solved the problem easily.
8 April 2026
Unprompted review
Reply from TicketSource
Hi Sue, Thank you for your review and pleased to hear the team were able to offer a speedy resolution.
A very quick response
A very quick response. Matt was very helpful, thankyou
8 April 2026
Unprompted review
Reply from TicketSource
Hi Katherine. Thank you very much for your review. We will pass on your kind words to Matt
Always helpful
Always helpful, even helped with some coding that was beyond me.
8 April 2026
Unprompted review
Reply from TicketSource
Thank you very much for your reivew and pleased to hear the team were on hand to assist.
TicketSource have always given…
TicketSource have always given excellent customer service and their system is very user friendly.
6 April 2026
Unprompted review
Reply from TicketSource
Hi Katrina, thank you for taking the time to leave your review and pleased to hear your experience with the team has always been so positive.
Becca was incredibly helpful and…
Becca was incredibly helpful and brilliant. She answered quickly and solved my problem. She went above and beyond to help me. Thank you!!
18 March 2026
Unprompted review
Reply from TicketSource
Hi Julie. Thank you very much for your review. We will pass on your kind words to Becca.
Reply from TicketSource
Hi John, thank you very much for your review. All the best.
Using TicketSource is very…
Using TicketSource is very straightforward and easy to do from setting up your event, promoting and selling tickets and with the support you get. We use them for all school and local music events which involves lots of parents buying tickets and it has to be very simple for them!
Settlement always paid promptly without any fuss.
TS was recommended to us a few years ago and we would never go elsewhere as it works perfectly for us.
29 March 2026
Unprompted review
Reply from TicketSource
Hi Andrew, thank you for sharing the experience. I am sure others will find this really useful.
Great service
Great service - I had a problem but it was sorted straight away really good service will definitely use them again!
28 March 2026
Unprompted review
Reply from TicketSource
Hi Barbara, thank you for taking the time to leave your review.
As always excellent service…helped an…
As always excellent service…helped an old boy out finding his tickets …top team
28 March 2026
Unprompted review
Reply from TicketSource
Hi Paul, thanks very much for your review. All the best.
My booking
I booked with TicketSource but inadvertently deleted the email showing my seat numbers. I contacted TicketSource who almost immediately resent the email. Easy to contact no hassle .Thank you TicketSource I would recommend this company.
26 March 2026
Unprompted review
Reply from TicketSource
Hi Annabel. thank you for sharing your feedback. All the best.
Excellent speedy and professional…
Excellent speedy and professional service. I got a replacement email with my tickets within minutes.
26 March 2026
Unprompted review
Reply from TicketSource
Hi Douglass, thank you very much for your review. All the best.
I lost my ticket and contacted…
I lost my ticket and contacted ticketSource and nothing was too much trouble and received replacement
Great communication, thank you
26 March 2026
Unprompted review
Reply from TicketSource
Hi David, thank you very much for your glowing review. All the best.
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